89 technical support manager jobs at 55 companies in Orting, WA
1w
Save
Mark Applied
Hide
1w
Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yrRemoteFull Time
Outreach: AI platform for sales engagement and revenue intelligence
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
Partner Support Technical Program Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$149k-$201k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in technical product or program management; cross-functional leadership; Bachelor's in engineering or computer science; KPI/SLA definition experience.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Veeam: Data resilience and security for hybrid cloud environments
6+ YOEBachelor's degree in a computing field and 6 years of progressive experience required, including 3 years each in Kubernetes, cloud infrastructure, technical support, escalations, CRM, JIRA, and software lifecycle management.
Kubernetes, Linux, Docker, Bash, Python, OpenShift, PKS, Rancher, Google GKE, AWS EKS, VMware, AWS, Microsoft Azure, Google Cloud, Salesforce, ServiceNow, JIRA
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
Riot Games: Developing and publishing competitive multiplayer video games.
8+ YOE4+ Mgmt8+ years in media operations or content technology with 4+ years managing distributed managers; deep MAM, localization, cloud (AWS) experience; stakeholder management and global support expertise.
Media Asset Management (MAM), AWS, GCP, Azure, EVS
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yrOnsiteFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
BlackSkyNYSE: BKSY: Provides real-time satellite imagery and geospatial intelligence analytics.
3+ YOEBachelors in engineering (or equivalent), 3+ years project management experience, experience with mechanical/hardware systems, MS Project and JIRA proficiency, budget/resource management, ability to support hardware test and launch activities, willingness to travel up to 25%.
Nordstrom: Operates luxury department stores and off-price retail outlets.
5+ YOE5+ years portfolio or program management supporting engineering, experience with quarterly planning, capacity and prioritization, strong written communication and stakeholder management, proficiency with Aha!, Jira, GitHub.
CloudflareNYSE: NET: Provides security and performance services for internet properties.
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
5+ YOEBachelor's or equivalent experience; 5+ years troubleshooting and technical customer support; experience reading code (Java,C++,Python); 2+ years XR developer ecosystem experience; strong communication and problem solving.
United States or New York City or Seattle or South San Francisco
$214k-$322k/yrHybridFull Time
Stripe: Provides global financial infrastructure and payment processing for businesses.
12+ YOE12+ years product management experience, technical background, strong written and verbal communication, experience building multi-year vision and leading cross-team initiatives.
PACCARNasdaq: PCAR: Designs and manufactures heavy-duty commercial trucks and diesel engines.
3+ YOEBachelor's degree, 3+ years vehicle/diesel diagnostics, PACCAR Engine and Electrical certification, strong communication and coaching, Microsoft Office and PC skills.
Microsoft 365 and Records Support Manager, Environmental Health (Project/Program Manager III)
Seattle, Washington, United States
$53-$67/hrOnsiteFull Time
King County: Local government providing public services for King County, Washington.
2+ YOERequires 2+ years with Microsoft 365, SharePoint, Teams, Power Automate, and project management; 1+ year records management; change management, training, technical documentation, and communication skills.
Microsoft 365, Microsoft SharePoint, Microsoft Teams, Microsoft Power Automate, Microsoft Office, Tyler Enterprise Permitting and Licensing
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOEMinimum one year specialized experience equivalent to GS-13/14 or NT-05 performing strategic planning, program/project management, and implementation of strategic initiatives in alignment with higher-level guidance.
Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Bachelor's in EE/CE/CS or related required, master's preferred; hands-on server/rack HW/FW debug and NPI experience; recent people leadership managing customer-facing technical teams; strong communication and cross-functional influence.