76 technical support manager jobs at 54 companies in Putnam, CT
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
Eppendorf: Develops and sells instruments, consumables, and services for laboratories.
3+ YOEBachelor's degree in science, engineering, or related field with 3–5 years of technical product support experience. Requires complex-system troubleshooting, technical training, project management, quality compliance, and willingness to travel internationally.
Eppendorf: Manufacturer of laboratory instruments and life science consumables.
3+ YOEBachelor’s degree in science, engineering, or related field and approximately 3–5 years of technical product support experience. Requires complex-system troubleshooting, training, project management, quality, and communication expertise.
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
McLaughlin Research Corporation: Engineering and technical services for defense agencies.
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Davao City or Waltham or Chennai or Bogota or Manila
OnsiteFull Time
Full Potential Solutions: Provides performance-based, omnichannel customer experience and outsourcing solutions.
3+ YOEBachelor's degree and 3–5 years of operations management experience, preferably in BPO or tech-enabled services; requires leadership, analytical, communication, compliance, and workforce planning skills.
Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
Teknor Apex: Manufactures custom plastic compounds and chemicals for various industries.
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; requires ability to lift 55+ lbs, reliable transportation, and basic technical knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Office
First Tech Federal Credit Union: Member-owned financial cooperative providing banking and wealth management services.
2+ YOEHigh school diploma or specialized certification and 2–4 years of relevant experience. Requires complex technical troubleshooting, desktop support, ticketing systems, service management, communication, and collaboration skills.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
Tsunami Tsolutions: Provides specialized technology and engineering solutions for the aerospace industry.
2+ YOEBachelor's in a technical field, 2+ years in aerospace/supply chain/configuration management or maintenance, familiarity with IT service management, SQL and data analytics, strong communication, and willingness to pass background/drug checks.
Information Technology Service Management, Artificial Intelligence (AI), SQL
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
2+ YOEMaintain and repair SCBA and related equipment, perform fit and flow testing, inspect PPE, manage air room systems, and document records; high school diploma, valid driver’s license, Scott Air Supplied Product Technician credential required.
SCBA track, fit and flow test equipment, Microsoft Word, Microsoft Excel, Microsoft Outlook
Hanscom Air Force Base, Massachusetts, United States
HybridFull Time
McBride Consulting: Provides professional management and IT consulting for government agencies.
25+ YOEUS citizen with Secret clearance, Bachelors and 25+ years technical/program experience (DoD experience required), expertise in DoD acquisition, EVM/IMS, risk management, RFP/SOW support, and strong written/oral communication.