76 technical support manager jobs at 54 companies in Putnam, CT

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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
Legrand
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
1mo
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: Sells cloud software for enterprise risk and compliance management.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
6d
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Technical Product Manager
Enfield, Connecticut, United States
$75k-$85k/yr OnsiteFull Time
Eppendorf
Eppendorf: Develops and sells instruments, consumables, and services for laboratories.
3+ YOEBachelor's degree in science, engineering, or related field with 3–5 years of technical product support experience. Requires complex-system troubleshooting, technical training, project management, quality compliance, and willingness to travel internationally.
5d
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Technical Product Manager
Enfield, Connecticut, United States
$75k-$85k/yr OnsiteFull Time
Eppendorf
Eppendorf: Manufacturer of laboratory instruments and life science consumables.
3+ YOEBachelor’s degree in science, engineering, or related field and approximately 3–5 years of technical product support experience. Requires complex-system troubleshooting, training, project management, quality, and communication expertise.
CAPA
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
Nova Biomedical
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
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PROJECT SUPPORT SPECIALIST-JD4
Newport, Rhode Island, United States
OnsiteFull Time
McLaughlin Research Corporation
McLaughlin Research Corporation: Engineering and technical services for defense agencies.
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Microsoft Office
2w
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Operations Manager | Technical Support, Billing & Sales
Davao City or Waltham or Chennai or Bogota or Manila
OnsiteFull Time
Full Potential Solutions
Full Potential Solutions: Provides performance-based, omnichannel customer experience and outsourcing solutions.
3+ YOEBachelor's degree and 3–5 years of operations management experience, preferably in BPO or tech-enabled services; requires leadership, analytical, communication, compliance, and workforce planning skills.
CRM, workforce systems, reporting dashboards
1mo
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Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Microsoft Office
2mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
5d
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IT Support Technician I
Pawtucket, Rhode Island, United States
OnsiteFull Time
Teknor Apex
Teknor Apex: Manufactures custom plastic compounds and chemicals for various industries.
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
3w
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Theater Technical Director - Part Time
Shrewsbury, Massachusetts, United States
OnsitePart Time
Saint John's High School
Saint John's High School: Provides Catholic secondary college preparatory education for students.
3+ YOEMin 3 years relevant experience preferred; bachelor\u0002s degree preferred. Must plan, execute, and supervise technical production, support rentals, maintain theatre equipment, train student crew, and work nights/weekends. Employment authorization required.
2w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Norwich, Connecticut, United States
FieldPart Time
H&R Block
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; requires ability to lift 55+ lbs, reliable transportation, and basic technical knowledge.
Microsoft Outlook, Microsoft Teams, Microsoft Office
6d
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Help Desk Support III
Marlborough or Chelmsford or North America
$28-$34/hr OnsiteFull Time
First Tech Federal Credit Union
First Tech Federal Credit Union: Member-owned financial cooperative providing banking and wealth management services.
2+ YOEHigh school diploma or specialized certification and 2–4 years of relevant experience. Requires complex technical troubleshooting, desktop support, ticketing systems, service management, communication, and collaboration skills.
4d
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
2mo
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Production Support Supervisor
Glastonbury, Connecticut, United States
HybridFull Time
Tsunami Tsolutions
Tsunami Tsolutions: Provides specialized technology and engineering solutions for the aerospace industry.
2+ YOEBachelor's in a technical field, 2+ years in aerospace/supply chain/configuration management or maintenance, familiarity with IT service management, SQL and data analytics, strong communication, and willingness to pass background/drug checks.
Information Technology Service Management, Artificial Intelligence (AI), SQL
3w
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Specialist/Technical Support - SCBA
Stow, Massachusetts, United States
$39/hr OnsitePart Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
2+ YOEMaintain and repair SCBA and related equipment, perform fit and flow testing, inspect PPE, manage air room systems, and document records; high school diploma, valid driver’s license, Scott Air Supplied Product Technician credential required.
SCBA track, fit and flow test equipment, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Executive Assistant, Technical Operations
Waltham, Massachusetts, United States
$104k-$127k/yr HybridFull Time
Madrigal Pharmaceuticals
Madrigal PharmaceuticalsNASDAQ: MDGL: Develops and commercializes therapeutics for metabolic dysfunction-associated steatohepatitis.
10+ YOE10+ years progressive administrative experience supporting C-level executives; advanced Microsoft Office proficiency; strong judgment, executive presence, stakeholder management, and ability to manage complex schedules and travel.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft SharePoint
1mo
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Principal Program Manager
Hanscom Air Force Base, Massachusetts, United States
HybridFull Time
McBride Consulting
McBride Consulting: Provides professional management and IT consulting for government agencies.
25+ YOEUS citizen with Secret clearance, Bachelors and 25+ years technical/program experience (DoD experience required), expertise in DoD acquisition, EVM/IMS, risk management, RFP/SOW support, and strong written/oral communication.
Microsoft Office, IDECS, EDA, CCaR