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Manager, Technical Support
Overland Park, Kansas, United States
RemoteFull Time
5+ YOE5+ years in technical support or contact center, experience managing teams, knowledge of support procedures, CRM/SaaS familiarity, Zendesk auditing, schedule flexibility with weekends, strong communication and coaching skills.
Zendesk
1mo
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Technical Support Engineering Manager
St. Louis or Kansas City or Israel
$140k-$160k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in CS/Engineering or equivalent, 5+ years in support/DevOps/SRE/engineering, 2+ years leading technical teams, cloud (AWS/Azure/GCP), distributed systems, APIs/auth, log analysis, and collaboration with engineering.
AWS, Azure, GCP, REST, SSO, OAuth, SAML, Docker, Kubernetes, Python, Bash, SQL, NoSQL
1mo
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Technical Support Specialist
Kansas City, Kansas, United States
$21-$26/hr OnsiteFull Time
Provide 1st/2nd tier IT support, diagnose and resolve network/workstation/software issues, perform PC deployments and patching, support account management, and follow validated procedures and regulatory compliance.
Windows Networks, Active Directory, VMware ESX, ISCI SAN, TCP/IP Protocol, 802.11 protocols, IPSEC protocol, VLAN, Wireless Networking, Microsoft Exchange, Microsoft Office
1mo
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Deputy Technical Support Team Chief
Leavenworth, Kansas, United States
$113k-$257k/yr OnsiteFull Time
5+ YOE5+ years supporting collective training/exercises, knowledge of supply chain management, RMF procedures, Army/Joint regulations, ability to develop SOPs, manage timelines/resources; Secret clearance and Bachelor’s degree required.
WARSIM, Risk Management Framework (RMF)
1mo
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Deputy Technical Support Team Chief
Leavenworth, Kansas, United States
$113k-$257k/yr OnsiteFull Time
5+ YOE5+ years supporting collective training/exercises, knowledge of supply chain processes, Risk Management Framework (RMF), Army/Joint publications, ability to develop SOPs, manage timelines/resources; Secret clearance and Bachelor's degree required.
WARSIM, Risk Management Framework (RMF)
1w
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
2w
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Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOECustomer/technical support experience (prefer 1+ year); technical and database skills with Microsoft and Google office software; Zendesk or equivalent ticketing experience preferred; strong communication, time management, and problem-solving skills.
Microsoft Office, Google Workspace, Zendesk
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Paola, Kansas, United States
FieldPart Time, Seasonal
Provide field-based office setup, maintenance, hardware support, inventory management, and custodial tasks; lift 55+ lbs; reliable transportation; basic technical knowledge; Microsoft Outlook/Teams skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Tonganoxie, Kansas, United States
FieldPart Time, Seasonal
Provide field-based operational and technical support for seasonal tax offices, including office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, lifting up to 55 lbs, and reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1w
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URBN IT Support Analyst
Kansas City, Kansas, United States
OnsiteFull Time
2+ YOETechnical degree or 2+ years desktop support experience, networking (wired/wireless/RF), vendor escalation experience, customer service skills, ability to manage critical incidents.
1w
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URBN IT Support Analyst
Kansas City, Kansas, United States
OnsiteFull Time
2+ YOETechnical degree or 2+ years desktop support experience, customer service in critical production, vendor escalation experience, wired/wireless networking including RF, and incident management ability.
1mo
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Triage and Support Supervisor (Night Shift)
Kansas City or Lenexa
OnsiteFull Time
2+ YOE2+ Mgmt2+ years technical/support supervisory experience, 2 years managing technical teams, night/weekend flexibility, incident response within SLAs, experience with ServiceNow and data center/cloud technologies.
ServiceNow, Windows, Linux, IBMi, VMware, Nutanix, Hyper-V, Dell, HP, AWS, Azure, Veeam, Commvault, Carbonite/eVault, WAN, LAN, SDWAN, Cisco ASA, Fortigate, Sonicwall, Palo Alto, Zabbix, ScienceLogic, Nagios, Pure, NetApp, IBM, ITSM
3mo
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IT Support Technician, Level 1
Kansas City, Missouri, United States
$36k-$50k/yr OnsiteFull Time
2+ YOEHigh School Diploma or GED; 2+ years technical support or customer service; proficiency in Windows/macOS, Microsoft Office, basic IT hardware; strong communication; ability to manage multiple priorities; willingness to work on a rotating evening/weekend schedule.
Windows, macOS, Microsoft Office, POS systems, ServiceNow, Jira
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Odessa, Missouri, United States
FieldPart Time
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware setup and troubleshooting, inventory management, and delivery of supplies; ability to lift 55+ lbs and reliable transportation required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Senior Conveyance Technical Director (Overland Park, KS, US)
Overland Park, Kansas, United States
HybridFull Time
11+ YOEBachelor's degree in engineering or equivalent experience, minimum 11 years related experience, active engineering registration/PE to support EOR, business development and leadership skills; master's and PE preferred.
2mo
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Manager, Professional Innovation
Overland Park, Kansas, United States
$110k-$155k/yr HybridFull Time
4+ YOEDVM (or equivalent), 6+ years primary veterinary practice (or 4+ years with residency), board certification and animal health industry experience; experience translating clinical evidence into technical content and supporting product innovation.
1mo
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SAP FSCM (Credit/Collections/Disputes) Manager - Life Sciences
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
5+ YOEMin 5 years SAP FSCM functional/technical experience (credit, collections, disputes), 3 years supporting Life Sciences, 2 end-to-end S/4 implementations, experience managing SAP delivery teams, advisory/consulting background, bachelor’s degree or equivalent.
SAP, SAP S/4
1mo
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Sr Insurance Product Analyst
Overland Park or Austin
OnsiteFull Time
3+ YOE3+ years insurance experience with personal lines product management; strong analytical, technical, and communication skills; SERFF experience; ability to draft endorsements, analyze profitability, and support regulatory filings.
System for Electronic Rate and Form Filings (SERFF)
4w
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HCS Implementation Project Specialist
Kansas City or United States or California or District of Columbia or New Jersey or New York or Colorado or Connecticut or Delaware or Illinois or Massachusetts or Maryland or Minnesota or Pennsylvania or Rhode Island or Texas or Washington or Wisconsin or Missouri
$51k-$91k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3 years' experience in project management, healthcare processing, or banking; coordinate onboarding, manage implementation timelines, triage requests, provide technical sales support, and perform gap analysis.
1mo
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Apple Systems Engineer-Technology Support Center
Olathe, Kansas, United States
OnsiteFull Time
3+ YOEEnsure stability and operation of Apple systems, monitor and optimize networked/cloud software, mentor staff; minimum 3 years IT experience, ACMT required, Apple Certified Technical Coordinator preferred, Server experience, bachelor’s in IT preferred.
Apple iOS, Mosyle, Intune, Active Directory, Server 2008, Server 2012, Server 2016, MDM
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