121 technical support manager jobs at 83 companies in West Chester, PA
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Xactus: Provider of intelligent verification and credit data for lenders.
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA experience, Windows knowledge, and strong communication, analytical, organizational, and problem-solving skills.
Xactus: Provides verification and credit reporting for mortgage lenders.
5+ YOEBachelor's degree or equivalent experience, five years in the field or related area, JIRA or similar ticketing experience, strong communication, analytical and problem-solving skills, and Windows knowledge.
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
Rahway or West Point or United States or California or Colorado
$106k-$167k/yrHybridFull Time
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
7+ YOEBachelor's degree or equivalent experience, 7+ years supporting enterprise identity and access management environments, expertise with listed IAM platforms, English fluency, and strong project, compliance, and communication skills.
PingFederate, PingAccess, Delinea Secret Server, Symantec VIP, Microsoft Authenticator, SailPoint IdentityNow, Quest Password Manager, Hitachi Password Manager, Single Sign-On (SSO), Active Directory (AD), Microsoft Windows Server, Red Hat Linux, F5 Load Balancer, Java, Linux, PowerShell, Microsoft Excel
CQ Medical: Designs and manufactures patient positioning systems for radiation oncology.
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
Rhoads Industries: Industrial and maritime services provider with shipyard facilities in Philadelphia.
10+ YOE5+ Mgmt10+ years leading IT support teams; 5+ years in lead/supervisory role; US Citizenship; ITIL and Microsoft certs; AD, M365, SharePoint experience; Windows and networking proficiency; able to work independently and mentor others; background check and OSHA10 preferred.
Active Directory, Azure Active Directory, Microsoft Exchange, Duo two-factor authentication, Adobe accounts, SharePoint Online, Microsoft 365, Group Policy Objects (GPOs), Organizes Active Directory OUs, Cloud applications and systems
Napier AI: Provides AI-powered financial crime compliance and monitoring software.
Requires client-facing technical support, SQL, Elasticsearch, Python, HTTP, REST, webhooks, analytics, reporting, training, and strong communication skills; Kubernetes and Apache NiFi experience are advantageous.
Kubernetes, SQL, PostgreSQL, Elasticsearch, Python, HTTP, Postman, REST, webhooks, Apache NiFi, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
West Pharmaceutical ServicesNYSE: WST: Manufactures packaging and delivery systems for injectable medicines.
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
Johnson & JohnsonNYSE: JNJ: Provides pharmaceutical products and medical technology healthcare solutions.
5+ YOE5+ years supporting digital/IT in biologics/CGT environments; experience with lab IT/OT (LIMS, ELN), data governance, automation integration, and stakeholder leadership; bachelor's required, master's preferred.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOE5+ years supporting digital/IT in biologics or cell/gene therapy environments; experience with lab IT/OT systems, data governance, automation, and stakeholder leadership; bachelor's required, master's preferred.
Feasterville-Trevose or Colorado or Florida or Massachusetts or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Washington
$85k-$115k/yrRemoteFull Time
Voice Systems Engineering: Operates advisor platforms for psychic guidance and wellness services.
3+ YOERequires 3+ years in technical support, IT operations, or support operations; ticket triage, root-cause analysis, incident management, project coordination, ticket-data analysis, and technical communication skills.
Compass Working Capital: Provides financial coaching and savings programs for low-income families.
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Ballard Spahr: Provides comprehensive legal advice and litigation services to organizations.
High school diploma or equivalent required; college degree preferred. Requires strong technical, communication, interpersonal, organizational, detail-management, and multitasking skills, plus Microsoft Office experience.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
NRB Modular Solutions: Designs and manufactures custom modular building solutions.
3+ YOEBachelor's degree in construction management, engineering, architecture, or related field; 3+ years in preconstruction, estimating, design-build, or modular construction; client-facing sales support and drawing interpretation.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOE3+ Mgmt3+ years managing service/installation or field operations teams; strong scheduling, organizational, communication, and technical aptitude; proficiency with Microsoft Outlook and Excel; experience with service ticket systems.