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351 technical support jobs at 215 companies in Napa, CA

1mo
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Technical Support Rep
Oakland or United States
RemoteVolunteer
WeVote
WeVote: Provides digital voter guides and open-source civic technology.
1+ YOE1-2 years technical support experience preferred; proficiency with Google Workspace and Zendesk; strong written communication, analytical skills, and ability to explain technical concepts to non-technical users.
Google Workspace, Zendesk
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4mo
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Technical Support Specialist
San Francisco, California, United States
$80k-$100k/yr RemoteFull Time
Canvas Medical
Canvas Medical: Healthcare technology delivering an EMR platform to automate healthcare workflows.
2+ YOE2+ years in technical support, strong triage, SQL/REST APIs, healthcare domain knowledge.
SQL, REST APIs, Sentry, Elastic, Django, React, GraphQL, Python
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3mo
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Technical Support Engineer
Brisbane, California, United States
$72k-$85k/yr HybridFull Time
Avive
Avive: Sells connected automated external defibrillators and emergency medical software.
3+ YOE3-6 years in technical support; hardware+software experience; strong log analysis; troubleshoot across systems; phone-first support; ownership mindset.
Salesforce, NetSuite, Zendesk, Jira
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2d
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Technical Support Coordinator
Dublin, California, United States
$25-$31/hr OnsitePart Time
ZEISS
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
3+ YOEAssociate degree in engineering or business or 3 years technical support/call center experience; strong customer service, multitasking, written/verbal communication, technical proficiency; ERP/CRM experience.
ERP, CRM, Specialized Software
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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3mo
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Enterprise Technical Support
San Francisco, California, United States
$160k-$180k/yr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
10+ YOE10+ years in technical support or technical account management; strong REST API knowledge; experience advising on AI tool adoption; troubleshooting Windows/macOS; effective cross‑functional communication; knowledge of SSO (OAuth, SAML, SCIM).
REST APIs, Windows, macOS, OAuth, SAML, SCIM
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2w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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2w
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Technical Support Expert
San Francisco, California, United States
HybridFull Time
Mistral AI
Mistral AI: Developing frontier artificial intelligence models and enterprise AI solutions.
Experience in technical customer support, proficiency with Intercom or Zendesk, strong written/verbal English, problem-solving, and cross-functional collaboration; bachelor\u0002s degree or equivalent preferred.
Intercom, Zendesk
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1mo
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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2w
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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1mo
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Technical Support Specialist
Concord, California, United States
$28-$38/hr HybridFull Time
Chevron Federal Credit Union
Chevron Federal Credit Union: Member-owned credit union providing personal banking and lending services.
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
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1mo
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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2w
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Technical Support Analyst
San Francisco, California, United States
$82k-$85k/yr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
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1w
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Technical Support Eng
Portland or Washington or Sacramento or Seattle
$96k-$155k/yr FieldFull Time
Canon Medical Systems USA
Canon Medical Systems USA: Sells and services advanced diagnostic medical imaging equipment.
5+ YOERequires active state driver\u0002s license, 5+ years servicing ultrasound/CT/MR/nuclear/X-Ray modalities, in-depth knowledge of multiple products, bachelor\u0002s degree or equivalent experience, and prior field technical support experience.
Service Information System (SIS), InnerVision
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1mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
Nash
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
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1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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4d
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Senior Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Centric Software
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
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2mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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3w
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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