394 technical support jobs at 262 companies in Vallejo, CA
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Technical Support Rep
Oakland or United States
RemoteVolunteer
WeVote: Provides digital voter guides and open-source civic technology.
1+ YOE1-2 years technical support experience preferred; proficiency with Google Workspace and Zendesk; strong written communication, analytical skills, and ability to explain technical concepts to non-technical users.
ZEISS: Produces high-precision optical systems and optoelectronic technologies.
3+ YOEAssociate degree in engineering or business or 3 years technical support/call center experience; strong customer service, multitasking, written/verbal communication, technical proficiency; ERP/CRM experience.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Notion: Provides a unified workspace for notes, documents, and project management.
10+ YOE10+ years in technical support or technical account management; strong REST API knowledge; experience advising on AI tool adoption; troubleshooting Windows/macOS; effective cross‑functional communication; knowledge of SSO (OAuth, SAML, SCIM).
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Keyfactor: Provides machine identity management and digital certificate automation solutions.
3+ YOEBachelor’s degree or equivalent; 3+ years as a technical support engineer in a customer-facing role; strong communication; log analysis; SQL; Linux; Windows Server.
Gunderson Dettmer: Legal services for venture capital and technology companies.
2+ YOE2+ years technical support experience, strong Windows and networking skills, Active Directory experience, excellent communication, ability to travel between offices and work overtime.
Mistral AI: Developing frontier artificial intelligence models and enterprise AI solutions.
Experience in technical customer support, proficiency with Intercom or Zendesk, strong written/verbal English, problem-solving, and cross-functional collaboration; bachelor\u0002s degree or equivalent preferred.
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Chevron Federal Credit Union: Member-owned credit union providing personal banking and lending services.
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.