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23 technical support representative jobs at 7 companies in Austin, TX

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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
2+ YOEProvide technical support via phone, email, chat; troubleshoot connectivity/installation/equipment issues; lead and train a small team; proficiency with remote desktops, G-Suite, EMS/HVAC/relay logic lighting controls; high school diploma.
remote desktops, G-Suite, OS navigation, EMS, HVAC, relay logic lighting controls
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3w
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Provides specialized communication and timing solutions for various industries
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
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3w
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Manufacturer of drive-thru communication and professional audio systems.
1+ YOEMinimum 1 year customer service experience; strong troubleshooting, multitasking, and computer skills; ability to work flexible schedule including evenings, weekends, and holidays; private workspace with wired internet.
D365, AX
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2mo
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years in customer or technical support; excellent communication; problem-solving; CRM experience; comfortable with HTML.
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Skimmer
Skimmer: Providing business management software for pool service professionals.
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
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2mo
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Customer Support Reps - AI Training - Austin, US
Austin, Texas, United States
$30/hr RemoteContract
Prolific
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support or client success, exceptional written English, problem-solving and de-escalation skills, high typing speed, attention to detail, PayPal account required; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
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1mo
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Healthcare Customer Service Representative
New Braunfels or Brownsville or San Antonio
RemoteFull Time
TaskUs
TaskUs: Provides outsourced customer experience and digital services for technology companies.
1+ YOE1+ year customer service/call center experience; healthcare support or technical support experience preferred. Must handle phone/email/chat, HIPAA-compliant record requests, insurance verification, data entry, and multitasking.
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Austin Tx. System Services Representative
Austin, Texas, United States
$39k-$74k/yr OnsiteFull Time
IBM
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
On-site installation, maintenance and repair of high-volume commercial products; troubleshooting and technical support; familiarity with operating systems, hardware/software solutions and on-site service processes.
Cognitive Support Platform (Salesforce), Watson Einstein Analytics, Salesforce
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CCA Ramp 2024 GS Lead Associate, CSR
Austin, Texas, United States
OnsiteFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
Provide technical support and coaching to call center representatives, document calls for quality and training, handle escalated calls, monitor performance metrics, and assist supervisors.
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