74 technical support jobs at 47 companies in Seneca Falls, NY
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Technical Support Representative
Rochester, New York, United States
$20-$25/hrOnsiteFull Time
GoNetspeed: Provides high-speed fiber internet and telecommunications services to communities.
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
MKS InstrumentsNASDAQ: MKSI: Supplies process control instruments and chemicals for semiconductor manufacturing.
3+ YOE3+ years field service or technical support experience; experience with RF and digital electronic products; Bachelor's in engineering or equivalent experience preferred; proficiency with Microsoft Office; ability to travel up to 20%.
The Arc Madison Cortland: Provides residential and community support for people with disabilities.
1+ YOEAssociate's in IT or entry-level IT certification plus 1+ years experience; valid NYS driver's license and use of personal vehicle for travel between Madison and Cortland counties; ability to provide 1st–2nd tier technical support.
BCC Software: A software and data solutions provider delivering postal and customer communications technology.
Associate degree preferred or equivalent experience; technical support/help desk experience preferred; strong troubleshooting, communication, and customer service skills; proficiency with Microsoft Windows, Microsoft Office, CRM, networking concepts, databases, and printers.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM, databases, printers
Information Technology - Technical Support Specialist
Fulton, New York, United States
$19-$25/hrOnsiteFull Time
Oswego County Opportunities: Provides comprehensive human services and community support programs.
1+ YOEAssociate's degree in IT or 1–3 years technical support experience; working knowledge of Windows and Microsoft 365; basic networking and telecom familiarity; valid NYS driver’s license and vehicle; ability to lift 25–60 lbs; strong customer service and documentation skills.
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
6+ YOE6+ years relevant experience, Bachelor's degree required, experience in regulated/medical device environments preferred, strong data analysis and financial acumen, Lean/continuous improvement experience, proficiency with Microsoft Office; ERP (SAP/JD Edwards) a plus.
ITTNYSE: ITT: Manufactures engineered components for transportation, energy, and industrial markets
1+ YOEBachelor’s or Associate plus requisite experience, strong customer service/sales experience, product and supply-chain knowledge, AS400/ePrism/GetPaid/EDI and Microsoft Office proficiency, excellent communication and organizational skills.
Onondaga Community College: A public community college providing associate degrees and certificates.
Providing technical support for the Admissions office and accurate information to students regarding enrollment, admissions status, advising, and residence life.
Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
Syntec OpticsNASDAQ: OPTX: Manufacturer of custom polymer optics and photonics components.
Supports sales and customer engagement for optical and precision manufacturing products; requires strong communication, technical aptitude, CRM/ERP and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM, ERP
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Provide Tier 1/2 technical support for waste monitoring systems; troubleshoot hardware/software/connectivity, analyze device data, use NetSuite and Device Portal, and communicate with customers and field technicians.
iWaste, NetSuite, Device Portal, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
SUNY College of Environmental Science and Forestry: Public college focused on environmental science and forestry studies.
Provide specialized technical support for instruction and research, operating and maintaining NMR instrumentation to support teaching and research activities.
University of Rochester: Provides higher education, medical research, and healthcare services.
1+ YOEAssociate degree plus 1 year relevant experience (or equivalent). Requires business analysis, application configuration, testing, SQL/querying, Microsoft Office proficiency, Agile experience, and ability to provide after-hours on-call support.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; ability to lift 55+ lbs, basic computer hardware troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation and office services providing seasonal office support and technology enablement.
Provide hands-on operational, technical, and logistical support for seasonal tax offices; lift up to 55 lbs; basic PC hardware troubleshooting; reliable transportation; proficiency with Microsoft Outlook/Teams/Office; strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Hobart and William Smith Colleges: Private liberal arts colleges offering undergraduate and graduate degrees.
1+ YOE1-3 years technical support experience; experience with Windows and Apple operating systems; A+ or ITIL preferred; strong customer service and technical-communication skills; ability to complete required training and occasional on-call/weekend work.
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
Pursuing or recently completed a bachelor's in finance, accounting, economics, business management or related field; performs invoicing, reconciliations, and supports audits.
Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca, New York, United States
$27/hrOnsiteFull Time, Temporary
Cornell University: Provides undergraduate and graduate education and conducts scientific research.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent); strong communication, organizational, and customer service skills; detail-oriented; technically adept with course management systems and office software; commitment to DEI.
Microsoft Office, Course Management Systems, Slack, Canvas, Ed Discussions, Faculty Center, Courseleaf, Blackboard, Gradescope, Workday
Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca or New York City or Doha
$27/hrHybridFull Time, Temporary
Cornell University: Private research university providing undergraduate and graduate academic programs.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent), strong communication, organizational and customer-service skills, detail-oriented, technically adept with Microsoft Office, Canvas, Slack, and course systems, commitment to DEI.
Microsoft Office, Canvas, Ed Discussions, Faculty Center, Slack, Courseleaf, Blackboard, Gradescope, Workday