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81 technical support specialist jobs at 45 companies in Berkeley, CA

3mo
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Technical Support Specialist
San Francisco, California, United States
$80k-$100k/yr RemoteFull Time
Canvas Medical
Canvas Medical: Healthcare technology delivering an EMR platform to automate healthcare workflows.
2+ YOE2+ years in technical support, strong triage, SQL/REST APIs, healthcare domain knowledge.
SQL, REST APIs, Sentry, Elastic, Django, React, GraphQL, Python
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1w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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1mo
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Technical Support Specialist
Concord, California, United States
$28-$38/hr HybridFull Time
Chevron Federal Credit Union
Chevron Federal Credit Union: Member-owned credit union providing personal banking and lending services.
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
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3w
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Senior Technical Support Specialist
Atlanta or Austin or Boston or Chicago or United States or San Francisco or New York City or Denver or London or Lisbon
$72k-$112k/yr RemoteFull Time
Iterable
Iterable: AI-powered customer engagement and cross-channel marketing automation platform.
US-based (EST/CST) technical support for SaaS customers; experience with high-priority accounts, troubleshooting technical issues, using monitoring and ticketing tools, strong customer relationship and communication skills.
Iterable, Datadog Dashboards, JIRA, Zendesk, HTML, CSS, Javascript, JS Frameworks
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1mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
Nash
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
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2w
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Associate Technical Support Specialist
San Francisco, California, United States
$27-$29/hr OnsiteFull Time
Milestone Technologies
Milestone Technologies: Global provider of IT managed services and digital solutions.
Provide end-user support via ticketing, chat, email and walk-up; troubleshoot hardware, software, account access, VPN, and mobile devices; support Windows, macOS and ChromeOS; document work and escalate as needed; ServiceNow familiarity preferred.
ServiceNow, Windows, macOS, ChromeOS, iPhone, Android, VPN
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1mo
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Technical Support Specialist (US West Coast)
San Francisco or California or Israel
RemoteFull Time
Upwind Security
Upwind Security: Provides a runtime-first cloud security platform for infrastructure protection.
1+ YOE1–3 years in external technical support roles, fluent English, MySQL, cloud, Docker, Linux, Kubernetes, OpenSearch, Grafana, bachelor's in Engineering/Cyber Security or equivalent.
MySQL, Docker, Linux, Kubernetes, OpenSearch, Grafana, Slack, eBPF
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2mo
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Associate Technical Support Specialist
San Francisco, California, United States
$80k-$100k/yr OnsiteFull Time
Assembled
Assembled: A workforce management platform for scaling customer support operations.
2+ YOE2+ years in a technical customer-facing SaaS role; SQL, APIs; strong communication; able to troubleshoot; onsite in San Francisco; full-time.
SQL, APIs, Databases, Debugging, SaaS platforms, Cloud-based systems
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1mo
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Technical Tax Support Specialist
Denver or San Francisco or New York City or San Jose or Scottsdale
$24-$27/hr HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
1+ YOE1-2 years servicing payroll tax agencies or customers; deep knowledge of payroll taxes, filing, and returns; strong communication, critical thinking, trend identification, customer focus, and comfort with AI tools.
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6d
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TECHNICAL SERVICES SPECIALIST
Livermore, California, United States
$30-$38/hr OnsiteFull Time
Protein Research
Protein Research: Manufactures custom dietary supplements and functional food products.
Provide administrative support to R&D and Quality, create and manage MMRs, specifications, label review, data entry, and support regulatory and supplier programs. Bachelor\u0002s degree or equivalent work experience and administrative experience required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP Software, Genesis R&D, Genesis Supplement, Trace Gains
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1w
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
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3d
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Technical Field Specialist
San Jose, California, United States
$22-$23/hr OnsiteContract, Full Time
Service Measure
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years relevant testing/support experience or BA/BS; 1+ year mobile QA or technical support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; valid driver’s license; strong communication and problem-solving skills.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
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6d
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TECHNICAL SERVICES SPECIALIST
Livermore, California, United States
$30-$38/hr OnsiteFull Time
Protein Research
Protein Research: Manufactures and develops dietary supplements and functional food products.
1+ YOEBachelor's degree or equivalent experience, administrative experience, familiarity with MMRs, specifications, batch records, GMPs; proficiency with Microsoft Word/Excel/Outlook and ERP; Genesis R&D preferred; strong communication and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP Software, Genesis R&D, Genesis Supplement
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5d
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Program Support Specialist (District NxPert)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$53k-$69k/yr OnsiteFull Time
National Labor Relations Board
National Labor Relations Board: Independent federal agency enforcing U.S. private sector labor laws.
1+ YOE1+ year specialized experience assessing data integrity in electronic case management systems, providing technical support, and training staff; strong communication and analytical skills.
Teams, Zoom, LiveMeeting
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2w
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Diagnostics Technical Specialist
Union City or Malvern or Parsippany or Missouri or Canada
FieldFull Time
Zoetis
ZoetisNYSE: ZTS: Produces medicines and vaccines for livestock and pets.
1+ YOEProvide onsite technical and commercial support to veterinary clinics and labs; sell and implement diagnostic solutions, train staff, troubleshoot systems, travel extensively (up to ~80%), and lift up to 60 lbs. Associate degree preferred; 1+ year clinical experience.
Microsoft Office, Microsoft Excel, Adobe
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2w
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
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1mo
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IT Support Specialist
Livermore, California, United States
$28-$34/hr OnsiteFull Time
UNCLE Credit Union
UNCLE Credit Union: Provides retail banking and financial services to credit union members.
Provide onsite help desk support for virtual desktop environments, Active Directory, Windows365 and hardware; strong phone/communication skills and ability to research and learn common technical issues.
Virtual Desktop, Active Directory, Windows365, 10 Zig virtual desktops
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1mo
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Seasonal, Operations Technical Specialist (Part Time)
Cotati, California, United States
$18-$28/hr FieldPart Time, Seasonal
H&R Block
H&R Block: A tax preparation and financial services that provides seasonal office support and operational services.
Provide hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup, inventory, and supplies; must lift 55+ lbs, have basic technical knowledge, reliable transportation, and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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1mo
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Clinician Support Specialist (Contract)
San Francisco or United States
$36-$50/hr RemoteFull Time, Contract
Ambience Healthcare
Ambience Healthcare: AI platform automating clinical documentation and medical coding.
2+ YOE2+ years in customer or technical support (healthcare/SaaS preferred); troubleshoot complex technical issues, strong clinician-first written/verbal communication, build knowledge resources, available 1:00 PM–9:00 PM EST and weekly overnight on-call.
Intercom, Notion, PagerDuty, EHR
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1mo
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Seasonal, Operations Technical Specialist (Part Time)
San Rafael, California, United States
$19-$29/hr FieldPart Time, Seasonal
H&R Block: A tax services providing seasonal tax office support and digital innovation.
Provide hands-on operational, technical, and logistical support for seasonal office setup, hardware installation/troubleshooting, basic facility maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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