166 technical support specialist jobs at 96 companies in Berkeley Heights, NJ

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Technical Support Specialist
Newtown, Pennsylvania, United States
OnsiteFull Time
Catalyx
Catalyx: Provides machine vision and automation solutions for manufacturing.
2+ YOETwo or more years in technical support, customer service, field service coordination, help desk, or industrial equipment support; ticketing systems experience and technical troubleshooting skills required.
Zendesk, Salesforce Service Cloud, CRM, Microsoft Office, remote support tools, PLC
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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Technical Support Specialist
New York City, New York, United States
$85k-$101k/yr HybridFull Time
monday.com
monday.comNASDAQ: MNDY: Cloud-based work operating system for managing workflows and projects.
Requires professional technical expertise, customer-facing experience, rapid product learning, technical problem-solving, adaptability, and strong communication. Premium support experience is preferred; Customer Success experience is a plus.
AI, Zoom
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent
Diligent: Provides software for corporate governance, risk, and compliance management.
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
Yeshiva University
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
Solstice Advanced Materials
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
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Technical Support Specialist (AI First)
New York City, New York, United States
HybridFull Time
DataSnipper
DataSnipper: Intelligent automation platform for audit and finance professionals.
2+ YOERequires 2–4 years in technical or application support in B2B SaaS, strong troubleshooting across logs, APIs, and developer tools, SaaS architecture knowledge, AI fluency, and professional English communication.
AI, Windows, Azure, Intercom, Zendesk, Jira, Excel, APIs
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Technical Support Specialist
Oakland, New Jersey, United States
$26-$30/hr OnsiteFull Time
Topcon
TopconTokyo Stock Exchange: 7732: Private Japanese precision-technology manufacturer serving healthcare, agriculture, and infrastructure markets with optical, sensing, control, and digital solutions.
Requires a bachelor's or associate degree in electronic, biomedical, or computer technology, strong IT knowledge, communication and problem-solving skills, and medical device repair experience.
SQL, Networking, Microsoft Windows, Microsoft Office
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Specialist, Technical Support
Rahway or West Point
$87k-$137k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
5+ YOERequires a high school diploma, 5 years of pharmaceutical or chemical automation engineering experience, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
SCADA, MES, PLC, HMI, DeltaV, VMware, PI Historian, Windows Server, Rockwell, Allen-Bradley, SAP, Ignition, DCS, LIMS, ITIL, Microsoft Active Directory, VLAN, SLA
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Specialist, Technical Support
Rahway or West Point
$87k-$137k/yr HybridFull Time
Merck & Co.
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
5+ YOERequires 5 years of pharmaceutical or chemical automation engineering experience, high school diploma, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
DeltaV, Eppendorf, AMBR, DCS, PLC, HMI, SCADA, PI Historian, Rockwell, Allen-Bradley, MES, VMware, Windows, Windows Active Directory, Ignition, SAP, LIMS, ITIL, VLANs
3d
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National Service Network – Technical Support Specialist
Carlstadt, New Jersey, United States
OnsiteFull Time
H. Betti Industries
H. Betti Industries: Distributes arcade, amusement, vending, and billiard equipment.
Technical support experience preferred; advanced mechanical and electrical troubleshooting preferred. Requires problem-solving, communication, organization, prioritization, customer service, and technical documentation skills.
Salesforce, CRM
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Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Intercom, Fin, SSO/SAML, DNS, APIs, Slack
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$82k/yr OnsiteFull Time
Rocket Pharmaceuticals
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
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Biometrics Technical Support Specialist
Hicksville, New York, United States
$19/hr OnsiteFull Time
First Advantage
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
2+ YOEHigh school diploma or equivalent and two years of experience maintaining records systems or in a related area. Requires fingerprinting knowledge, filing skills, fingerprint comparison ability, and office equipment proficiency.
6d
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Technical Customer Support Specialist
New York City, New York, United States
$52k-$62k/yr OnsiteFull Time
Research Foundation for Mental Hygiene
Research Foundation for Mental Hygiene: Supports mental health research and training in New York.
1+ YOEBachelor's degree, 1+ year relevant and customer service experience, and 1+ year Microsoft Office experience required. HTML and web meeting platform experience preferred; strong communication skills essential.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, HTML, Zoom, Webex, Microsoft Teams
2w
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$72k/yr OnsiteFull Time
Rocket Pharmaceuticals
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
1mo
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
Service Measure
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
3w
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Technical Operations Specialist
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yr OnsiteFull Time
Lotlinx
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer