68 technical support specialist jobs at 29 companies in Danbury, CT
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Technical Product Support Specialist
Wappingers Falls or New York
$54k-$56k/yrHybridFull Time
Laerdal: Developing products and software for healthcare training and resuscitation.
Technical support or customer service experience preferred, with troubleshooting, networking, analytical, communication, organizational, and problem-solving skills. Medical device experience is advantageous.
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree in mechanical or manufacturing engineering, 3–5 years of applicable experience, strong customer service, communication, organization, problem-solving, analytical, and multitasking skills.
remote support software, automated call distribution phone software, trouble ticket system
Kent School: Private college-preparatory boarding and day school.
Requires a bachelor's degree or relevant experience, Apple and Microsoft operating system proficiency, Google Workspace and Canvas familiarity, communication skills, a driver's license, and ability to lift 40 pounds.
Canvas LMS, Google Workspace for Education, EdPuzzle, Grammarly, Authorship, Respondus, FreshService, Mac, PC, iOS, Android, macOS, Microsoft Windows, Apple, Microsoft, Google Workspace, Canvas LMS, Bring Your Own Device (BYOD)
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
5+ YOEBachelor's degree in life science or equivalent experience; 5+ years supporting regulated manufacturing automation, including DeltaV, PLCs, HMI, SCADA, networking, virtualization, and OT infrastructure.
PLC, HMI, SCADA, DCS, DeltaV, MES, PI Historian, VMware, Rockwell, Allen-Bradley, Active Directory, Windows Server, LIMS, Ignition, SAP, Microsoft Excel, VLAN, SDLC
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
mSupply: Distributes repair parts for appliances, HVAC, and plumbing systems.
4+ YOEHigh school diploma, 4+ years HVAC experience, proficiency with Microsoft Office, strong math and communication skills, safety-sensitive role, background and drug screen required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
HowGood: SaaS platform providing sustainability data for the food industry.
2+ YOERequires 2+ years in customer or technical support, Tier 1 and Tier 2 ownership, support-platform experience, AI automation configuration, clear technical communication, sound judgment, and strong organization.
Stony Brook University: Provides public higher education, medical research, and healthcare services.
3+ YOEMaster's degree (or Bachelor's + experience) and 3 years supporting students/TAs in instructional/lab settings; experience with lab operations, documentation, safety, and technical support preferred.
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, maintenance, and basic IT hardware support; ability to lift 55+ lbs, reliable transportation, basic technical knowledge, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal tax office operations and support.
Provide operational and technical support for seasonal tax offices, including office setup, hardware installation/troubleshooting, basic maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation providing tax filing and related services to individuals and businesses.
Provides hands-on operational, technical, and logistical support for seasonal office setup, maintenance, PC hardware installation/troubleshooting, inventory tracking, and timely deliveries; must lift up to 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
New York Blood Center: Non-profit organization collecting and distributing blood and stem cells.
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
New York Blood Center: Community-based nonprofit provider of blood products and research.
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Konica MinoltaTokyo Stock Exchange: 4902: Provides digital workplace solutions, imaging technology, and IT services.
3+ YOETechnical support experience, preferably 3+ years in the printer industry; electronics and electrical knowledge; strong analytical, mathematical, communication, and organizational skills. Bachelor's degree and A+/N+ certification preferred.
Windows, Mac, UNIX, Microsoft Publisher, Adobe Creative Suite (Adobe CS), Fiery, KM Empron, Adobe, TCP/IP, EtherTalk, NetWare, USB, IoT Devices, Knowledge Base, Laptop
OlympusTokyo Stock Exchange: 7733: Manufactures medical endoscopes and minimally invasive surgical tools.
1+ YOEValid driver’s license, ability to travel overnight, complete CFER within one year, customer service and technical aptitude, clinical or field service experience preferred.
Sacred Heart Greenwich: Independent K-12 all-girls Catholic school in Greenwich, Connecticut.
3+ YOE3+ years supporting Mac and Windows users, college/technical degree or equivalent experience, Mosyle and AV familiarity, networking basics, G Suite/Google Workspace and Microsoft Office proficiency, strong communication and customer service.
Mosyle, macOS, iOS, Windows 10, Windows 11, G Suite, Microsoft Office, Google Workspace for Education, SmartBoards, soundboards, projectors, wireless microphones, live streaming technology
Dassault Falcon JetEuronext Paris: AM: Maintains, repairs, and completes Falcon business jet aircraft.
2+ YOERequires two years of college aeronautical maintenance engineering or equivalent A&P training, two years of Falcon Jet aircraft systems experience, strong computer and phone skills, and willingness to travel.
Heat Recovery Innovations: Provides technical quotations and product support to sales and engineering teams.
Experience in technical quotations, product configuration, and sales support; knowledge of electrical power distribution and industrial equipment; Excel; CRM/ERP; BS/BA preferred; HS diploma required.
Triangle Manufacturing: Manufacturer of high-precision medical devices and fishing line winders.
Requires precision assembly skills, blueprint and technical drawing interpretation, manual and power tool proficiency, measurement instrument use, customer communication, data entry, material management, and knowledge of safety and quality procedures.