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142 technical support specialist jobs at 82 companies in Norwalk, CT

1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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1d
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent
Diligent: Provides software for corporate governance, risk, and compliance management.
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
Yeshiva University
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
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1w
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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1d
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Technical Support Specialist (AI First)
New York City, New York, United States
HybridFull Time
DataSnipper
DataSnipper: Intelligent automation platform for audit and finance professionals.
2+ YOERequires 2–4 years in technical or application support in B2B SaaS, strong troubleshooting across logs, APIs, and developer tools, SaaS architecture knowledge, AI fluency, and professional English communication.
AI, Windows, Azure, Intercom, Zendesk, Jira, Excel, APIs
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Technical Support Specialist
New Haven, Connecticut, United States
OnsiteFull Time
ASSA ABLOY
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree in mechanical or manufacturing engineering, 3–5 years of applicable experience, strong customer service, communication, organization, problem-solving, analytical, and multitasking skills.
remote support software, automated call distribution phone software, trouble ticket system
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Technical Support Specialist
Kent, Connecticut, United States
OnsiteFull Time
Kent School
Kent School: Private college-preparatory boarding and day school.
Requires a bachelor's degree or relevant experience, Apple and Microsoft operating system proficiency, Google Workspace and Canvas familiarity, communication skills, a driver's license, and ability to lift 40 pounds.
Canvas LMS, Google Workspace for Education, EdPuzzle, Grammarly, Authorship, Respondus, FreshService, Mac, PC, iOS, Android, macOS, Microsoft Windows, Apple, Microsoft, Google Workspace, Canvas LMS, Bring Your Own Device (BYOD)
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4d
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Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Intercom, Fin, SSO/SAML, DNS, APIs, Slack
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1w
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
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2mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Provides comprehensive hospital, clinical, and medical research services.
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Microsoft Windows
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2mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Integrated academic medical system providing patient care and research.
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Microsoft Office Suite, Microsoft Windows
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1mo
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
Service Measure
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
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2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Solve Intelligence
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
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1w
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Senior Support Specialist
New York, New York, United States
$65k-$85k/yr HybridFull Time
Rylo
Rylo: AI-powered communication platform for the Deaf and hard-of-hearing.
3+ YOERequires 3+ years in customer support, fluent English, strong technical and written communication, problem-solving, multitasking, and proficiency with Intercom, Mixpanel, Linear, Monday.com, and Asana.
Intercom, Mixpanel, Linear, Monday.com, Asana
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
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1mo
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
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2w
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Client Support Specialist
Ramsey or St Petersburg
$42k-$50k/yr OnsiteFull Time
AppWork
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
HubSpot, ClickUp, Yardi, RealPage, AppFolio, Rent Manager, Entrata
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1w
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Technical Operations Specialist
United States or Boston or New York City or Providence or East Coast
$100k-$130k/yr HybridFull Time
Volta Medical
Volta Medical: AI-driven decision support for cardiac arrhythmia treatments.
3+ YOEBachelor's degree or equivalent experience; 3+ years supporting cardiac medical devices in hospitals; troubleshooting electromechanical and software systems; customer-facing field service experience; medical device quality knowledge.
ERP, RMA, Quality Management Systems (QMS), ISO 13485, FDA Quality System Regulation (QSR/QMSR)
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Technical Operations Specialist
New York, New York, United States
$120k-$140k/yr HybridFull Time
Sokin
Sokin: Provides a global B2B payment and foreign exchange platform.
5+ YOE5+ years in IT support/security or system administration; expertise in Microsoft 365, identity management, endpoint security, MDM, email security, vulnerability management, and compliance (SOC 2, PCI, ISO 27001).
Microsoft Office 365, Microsoft 365, Microsoft Entra ID, Conditional Access, MFA, Microsoft Intune, ManageEngine EndpointCentral, Microsoft Defender, Darktrace, Zscaler, Azure, AWS, GCP, Confluence, Jira, DLP, MDM, Windows, macOS
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