2+ YOE2+ years Tier 2 technical support/implementation experience, practical REST API and JSON troubleshooting, log and webhook analysis, ticketing systems experience, strong written communication and customer-first mindset.
REST APIs, JSON, Postman, Jira, Zendesk, Confluence, Fin
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Washington, D.C. or South Carolina or Oregon or New Hampshire
$54k-$80k/yrHybridFull Time
Relativity: Private legal data intelligence providing AI-powered e-discovery software to law firms, corporations, and government agencies.
Customer support experience, client-facing phone and email support, complex troubleshooting, SQL and Windows experience, technical support skills, and U.S. citizenship with Public Trust clearance eligibility.
SQL, Salesforce, Windows, Structured Query Language (SQL), Software Development Life Cycle (SDLC)
ServiceTitanNasdaq Stock Market LLC: TTAN: The operating system for the trades
Provide technical and accounting support for Financials modules, troubleshoot integrations (QuickBooks,Sage Intacct), communicate with customers, and apply accounting principles; bachelor’s degree preferred.
ServiceTitan, QuickBooks, Sage Intacct, Google Sheets, Microsoft Excel
Reeco: AI-native procure-to-pay software for hotel operators, covering purchasing, receiving, inventory, accounts payable, and recipe costing.
5+ YOERequires 5+ years in technical support or similar B2B SaaS role, complex software troubleshooting, Jira ticketing, web applications, integrations, data flows, permissions, APIs, and strong communication.
VIP Systems: Private U.S. low-voltage systems integrator serving luxury high-rise, hotel, casino, and residential developments.
5+ YOERequires 5+ years in technical support or a related troubleshooting environment, hands-on diagnostic and root-cause analysis skills, and experience with complex hardware, networking, software, and cloud systems. Bachelor's preferred.
LENSARNasdaq Stock Market LLC: LNSR: LENSAR is a public medical-device manufacturer of robotic laser systems for cataract surgeons.
3+ YOEBachelor's degree in engineering or equivalent experience, 3+ years supporting high-technology electrical/electronic products, electronic test equipment experience, strong MS Office skills, problem-solving and communication skills, and travel availability.
Microsoft Office, electronic test equipment, Routers, extenders, access point, NIC, Network Attached Storage
United States or California or Florida or Illinois or Kansas or New Jersey or New York or Oregon or Washington or Wisconsin
$85k-$95k/yrRemoteFull Time
Attio: N AI-native CRM software serving businesses and go-to-market teams.
2+ YOERequires 2+ years of SaaS customer or technical support experience, strong written and verbal communication, technical troubleshooting ability, customer empathy, organization, initiative, and cross-functional collaboration.
PenAir Credit Union: Member-owned, not-for-profit credit union providing financial services to communities in Alabama, Florida, and Virginia.
3+ YOERequires 3–5 years of related experience and a two-year college degree, specialized certification, vendor training, apprenticeship, or equivalent job-specific skills. Requires MS Office, MS Windows, email, PC, and office equipment knowledge.
Kidde Global Solutions: Private fire and life safety equipment manufacturer serving residential and commercial customers worldwide.
3+ YOE3+ years working with commercial fire alarm and detection products, DMM experience, on-call rotation experience, high school diploma, strong troubleshooting, communication, and basic networking knowledge.
Digital Multi Meter (DMM), Customer Relations Management (CRM), Fireworks Graphical Incident Management Integration Command/Control System, EST-4, MN-COM1S RS232 to Ethernet Interface Module
Gogo Business AviationNASDAQ: GOGO: Inflight connectivity provider serving business and military/government aircraft with air-to-ground and satellite networks.
1+ YOE1-2 years technical or customer support experience; knowledge of satellite and air-to-ground networks, IP routers/switches, OEM avionics; bachelor\u0002s in STEM or equivalent; availability for shift work and off-hours.
Cisco, Inmarsat, Iridium, ViaSat, Microsoft Office Suite, CRM
Control Southern: Employee-owned industrial automation, valve, measurement, and process-control provider serving Southeast manufacturing plants.
2+ YOE2+ years IT support experience; proficiency with Microsoft Intune, Microsoft Entra ID, MDM, Windows Server (AD/DNS/DHCP); networking knowledge (switches, firewalls, VPN, TCP/IP); strong troubleshooting and ticket ownership skills.
Microsoft Intune, Microsoft Entra ID, Microsoft 365, Active Directory, SysAid, Autopilot, Windows Server, DNS, DHCP, MDM, VPN, TCP/IP, IoT
Levata: Global technology provider supplying barcode, RFID, mobile-computing, POS, and ID-card solutions to businesses.
1+ YOE1+ year technical support or help desk experience, troubleshooting and communication skills, Microsoft Office proficiency, networking knowledge, and ability to work independently remotely.
NetSuite, Microsoft Outlook, Microsoft Excel, Microsoft Word, Wi-Fi
Brunswick CorporationNYSE: BC: Global leader in marine recreation products and technology.
5+ YOEAdvanced troubleshooting of mobile/marine integrated systems, 5+ years technical experience on mobile equipment, electrical/electronic skills, OEM/dealership support experience, strong communication and documentation skills.
Spectrio: Customer engagement solutions for every business.
2+ YOE2+ years supporting computers in a call center, AS in Computer Science preferred, NetSuite and Google Suite experience preferred, strong troubleshooting, prioritization, and customer-service skills.
Invizio: Miami IT managed services provider serving small and mid-sized businesses with support and security.
3+ YOE3+ years IT support experience, strong written and verbal communication, ability to configure/troubleshoot Windows/Mac/Linux, servers, networks, and common productivity/cloud apps; Network+ and Microsoft 365 Fundamentals required or obtained within probation.
Microsoft Windows, Apple Mac OS, Microsoft Windows Server, Mac OS Server, Linux, Microsoft Office, Adobe Acrobat, Microsoft Exchange, SQL Server, Microsoft 365, Google Workplace, Dropbox, VoIP PBX, Autotask, ConnectWise, Kaseya, N-Central, RMM
DDS Lab: Full-service, National Board-Certified dental laboratory making custom dental prosthetics for dental practices and dental service organizations.
High school diploma or GED, excellent typing and computer skills, fluent written and spoken English, strong attention to detail, problem-solving ability, and professional customer communication.
ICE Mortgage Technology: ICE-owned mortgage technology helping lenders, servicers, title agents, investors, and homeowners automate U.S. residential mortgage workflows.
Provide technical support for ICE Mortgage Technology products; resolve client cases, document interactions in CRM, use knowledge base, strong communication, problem-solving, multitasking; underwriting experience preferred.
Aeon Laser USA: Private U.S. manufacturer and distributor of₂ laser cutting and engraving systems for makers, businesses, educators, and manufacturers.
Requires mechanical and electrical troubleshooting, logical diagnosis, equipment tool use, and computer/software troubleshooting; CNC, laser, or similar equipment experience is preferred.