74 technical support specialist jobs at 34 companies in Gardner, MA
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yrHybridFull Time
VaisalaNasdaq Helsinki: VAIAS: Manufactures weather and industrial measurement instruments.
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
1+ YOERequires 1+ year in a hands-on mechanical or electrical technical environment, complex-system learning ability, technical problem-solving, customer training, communication, and willingness to travel 10–20%.
Werfen: Develops specialized diagnostic systems and reagents for clinical laboratories.
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
Amtech SystemsNASDAQ: ASYS: Manufactures specialized equipment and consumables for semiconductor device production.
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
New England Life Care: Provides home infusion therapy and specialty pharmacy services.
1+ YOEExperience supporting Windows/Active Directory environments, troubleshooting hardware/software and network issues, creating user accounts, on-call participation, valid driver’s license, and 6–12 months related experience or equivalent education.
Microsoft Windows, Active Directory, Citrix, Terminal Services, Microsoft Exchange, Microsoft SQL Server, Microsoft Office, Microsoft Office 365, ShoreTel, DNS, WINS, DHCP, TCP/IP, routers, firewalls, anti-virus software
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yrOnsiteFull Time
Trystar: Designs and manufactures electrical power distribution and backup equipment.
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yrOnsiteFull Time
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOE2+ years providing product marketing/sales technical support; bachelor’s in Electrical or Mechanical Engineering preferred; proficiency with Microsoft Outlook, Excel, PowerPoint; ability to read mechanical drawings.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
MyomoNYSE American: MYO: Myomo develops non-invasive powered arm braces for rehabilitation.
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
ICP Group: Manufactures specialty coatings, adhesives, and sealants for industrial use.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
News CorpNasdaq: NWSA: Global media, publishing, and digital information services.
3+ YOERequires 3–5 years of electro-mechanical experience, technical degree or equivalent training, PLC and electrical troubleshooting knowledge, PC support skills, networking basics, and effective communication.
PLC, VOM meter, oscilloscope, Microsoft Windows, Microsoft Windows operating system
Dow JonesNASDAQ: NWSA: A global information and media delivering data, news, and analysis to business leaders.
3+ YOE3-5 years electro-mechanical experience; PC support; electrical testing; ability to work nights, weekends, holidays; technical degree or equivalent military training or related experience.
Windows, Networking, VOM meter, Oscilloscope, Electrical testing equipment
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
High school diploma required (bachelor's preferred). Sales or customer service experience supporting technical products preferred. Must have valid driver’s license, be able to lift 30 lbs, be tech-savvy, and willing to obtain Part 107 certification.
Spartronics: Manufactures electronic and electromechanical devices for mission-critical industries.
2+ YOEAssociate's degree and 2+ years of desktop or technical support experience. Requires Windows, Microsoft 365, hardware, networking, and endpoint support skills; U.S. person status and ability to obtain DoD clearance.
Windows, Microsoft 365, Active Directory, Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM), Azure Active Directory