141 technical support specialist jobs at 84 companies in Hackensack, NJ

3w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
6d
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Technical Support Specialist
New York City, New York, United States
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree or bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL; strong written English and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1d
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Technical Support Specialist II
Ramsey, New Jersey, United States
$27-$51/hr OnsiteFull Time
Konica Minolta
Konica MinoltaTokyo Stock Exchange: 4902: Provides digital workplace solutions, imaging technology, and IT services.
The posting provides no specific qualifications, experience requirements, or educational requirements for this technical support role.
3mo
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Technical Support Specialist
Woodbury, New York, United States
$24-$27/hr OnsiteFull Time
BioIVT
BioIVT: Supplies biological specimens and research services to drug developers.
1+ YOEProvide first/second line IT support; resolve hardware, software, and network issues; on-call rotation; 1-2 years experience; associate degree preferred.
Windows, Active Directory, VMware ESXi, ISCSI SAN, TCP/IP, WiFi, IPsec, VLANs, Exchange, Microsoft Office
3w
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
Yeshiva University
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
Solstice Advanced Materials
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
3w
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Technical Product Support Specialist
New York or Washington
$80k-$90k/yr RemoteFull Time
Zignal Labs
Zignal Labs: AI-powered real-time media intelligence and situational awareness platform.
2+ YOE2+ years in customer-facing technical/product support for SaaS, experience with ticketing systems, OSINT tools, Claude and N8N, strong written/verbal communication and problem-solving skills.
JIRA, Zendesk, Freshdesk, Claude, N8N, Salesforce, Microsoft Excel
3mo
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Technical Support Specialist III / Immunohematalogy Trainer
Parsippany, New Jersey, United States
$97k-$133k/yr OnsiteFull Time
Bio-Rad Laboratories
Bio-Rad LaboratoriesNYSE: BIO: Develops and manufactures products for life science research and diagnostics.
5+ YOE5+ years transfusion laboratory experience; training and customer support; availability for after-hours on-call; travel to customer sites.
Immunohematology automation, Gel platforms, Bio-Rad software
7h
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
1mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Provides comprehensive hospital, clinical, and medical research services.
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Microsoft Windows
1mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Integrated academic medical system providing patient care and research.
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Microsoft Office Suite, Microsoft Windows
1mo
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Technical Customer Support
New York City, New York, United States
$85k-$108k/yr HybridFull Time
Spade
Spade: AI platform for enriching and structuring financial transaction data.
2+ YOE2+ years in technical customer support, strong written/verbal communication, ability to triage and solve technical issues, familiarity with SQL and Excel/Sheets, NYC-based.
Hex, SQL, Microsoft Excel, Google Sheets, Looker, Tableau, Pylon
2w
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
Service Measure
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
3w
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
5h
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Technical Operations Specialist
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yr OnsiteFull Time
Lotlinx
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Solve Intelligence
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
1mo
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Technicial Support Specialist
Florham Park, New Jersey, United States
FieldFull Time
Mirion Technologies
Mirion TechnologiesNYSE: MIR: Manufacturer of radiation detection, measurement, and monitoring solutions.
3+ YOEBachelor's or equivalent experience, 3+ years in a medical device or product trainer role, strong communication and presentation skills, familiarity with nuclear medicine workflows, MS Office and database experience, ability to travel up to 75%.
Microsoft Office, database software
4w
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
1mo
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Support Specialist
Princeton, New Jersey, United States
$70k-$119k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
2+ YOEBachelor's degree in a technical field required; 2+ years FinTech experience; fixed income and trade lifecycle knowledge; Charles River/OMS/EMS experience preferred; basic SQL skills; strong communication and analytical skills.
Charles River, OMS/EMS, SQL