49 software support specialist jobs at 41 companies in Hackensack, NJ
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
1w
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Advanced Specialist, Software Engineering
Hoboken, New Jersey, United States
$125k-$175k/yr HybridFull Time
7+ YOE7+ years backend engineering experience; technical lead experience; strong knowledge of distributed systems, microservices, event-driven and cloud-native (AWS) architectures; proficiency in a modern typed language and observability, testing, and operational support.
Java, Kotlin, Scala, C#, Go, Rust, TypeScript, AWS Lambda, Amazon ECS, Amazon EKS, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, Amazon MSK, AWS Step Functions, Amazon DynamoDB, Amazon RDS, Amazon Aurora, Amazon Neptune, Amazon CloudWatch, Infrastructure as Code
3mo
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Peer Support Specialist III
Monmouth Junction, New Jersey, United States
$27k-$28k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent; 3+ years experience including 2+ years lived experience; certified or eligible as Peer Support Specialist or Family Advocate; valid driver’s license; able to work independently and in a team.
Computer
3w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
2mo
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Technical Support Specialist
Woodbury, New York, United States
$24-$27/hr OnsiteFull Time
1+ YOEProvide first/second line IT support; resolve hardware, software, and network issues; on-call rotation; 1-2 years experience; associate degree preferred.
Windows, Active Directory, VMware ESXi, ISCSI SAN, TCP/IP, WiFi, IPsec, VLANs, Exchange, Microsoft Office
5d
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
6d
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Support Specialist, IT
Springfield, New Jersey, United States
$61k/yr OnsiteFull Time
Bachelor's or equivalent experience; troubleshoot and repair hardware, software, and network issues; drive a passenger van; lift up to 35 lbs; apply crisis management techniques; strong problem-solving and communication skills.
5d
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IT Support Specialist
Middletown, New York, United States
$44k-$55k/yr OnsiteFull Time
2+ YOEBachelor's degree or 2 years' experience, basic IT hardware/software/network knowledge, AV familiarity, strong problem-solving and communication skills.
Zoom, Microsoft Teams
2w
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr HybridFull Time
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
2w
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Azure DevOps, Bookstack, SharePoint
1mo
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Patient support specialist
Cornwall, New York, United States
$20-$24/hr HybridPart Time
High school diploma required; 1-3 years medical administrative or patient service experience preferred. Must manage patient records, schedule appointments, use EHR and office software, communicate clearly in English; Spanish and patient navigation certification preferred.
EHR, Microsoft Office
1w
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Tax Engagement Support Service Specialist (Seasonal)
New York, New York, United States
$19-$29/hr RemoteFull Time
0+ YOEHigh school diploma/GED, ability to learn tax software and tools, attention to detail, verbal and written communication, ability to work in deadline-driven environment.
Microsoft Office
2w
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13F Fire Support Specialist
Jamaica, New York, United States
FieldPart Time
Must enlist in Army National Guard, high school diploma or GED (or junior in high school), ages 17–35, pass physical exam and moral/citizenship standards.
laser range finders, communications equipment, computers
2w
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Client Support Specialist-Salon and Spa space
Houston or Parsippany or United States
$38k-$40k/yr RemoteFull Time
0+ YOECustomer-facing support role; strong verbal/written communication, technical aptitude, ability to learn software/hardware, 0–5 years customer service experience, Salesforce experience a plus, U.S. residency required.
Salesforce, Udemy
1mo
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Implementation Support Specialist - CONTRACT Role
New York or Boston
$70k-$85k/yr OnsiteFull Time, Contract
High school diploma or equivalent; experience presenting software to technical and non-technical audiences; project implementation skills, problem-solving, collaboration, communication, adaptability, and discretion.
WinTeam, LISA, Mercury
1w
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Family Support Specialist (part-time)
Peekskill, New York, United States
$30k/yr OnsitePart Time
2+ YOEHigh school diploma or equivalent, 2+ years working with families of children/adolescents, bilingual English/Spanish, proficiency with office software, valid driver's license and vehicle, credentialed Family Peer Advocate preferred.
2w
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Float Member Support Specialist (Upper West Side)
New York City, New York, United States
$24-$26/hr OnsiteFull Time
1+ YOE1+ year customer- or patient-facing experience; strong verbal/written communication; proficiency with multiple software systems; ability to manage patient intake, scheduling, and billing tasks.
Slack, G Suite, Zoom, Electronic Medical Record System 1Life
1mo
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IT Specialist
New York, New York, United States
$35/hr OnsitePart Time
3+ YOEOnsite part-time IT specialist with 3+ years IT support experience; Microsoft 365, Google, Windows, networking, and cybersecurity knowledge; hardware/software troubleshooting; Associate's or Bachelor's degree preferred.
Microsoft 365, Google, Windows, Mycase, Monday.com
2mo
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Label Specialist & Purchasing Assistant
Long Island City, New York, United States
$18-$22/hr OnsiteFull Time
Detail‑oriented with experience in label creation software, database systems, and printing hardware; administrative purchasing support; bilingual English/Spanish helpful.
Label creation software, Database systems, Printing hardware, Google Workspace, Spreadsheet software, Docs/Word
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