54 technical support specialist jobs at 28 companies in Poway, CA
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Technical Support Specialist
Carlsbad, California, United States
HybridFull Time
TechnoMile: AI-powered cloud platform for government contract lifecycle management.
2+ YOE2+ years technical support experience or Computer Science degree preferred; familiarity with Windows and Microsoft Office; experience with ticketing tools (Zendesk, JIRA) and basic SQL; strong communication and problem-solving skills.
Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, JIRA, Confluence, Salesforce, SQL, Claude
San Diego County Credit Union: Provides consumer banking and lending services in Southern California.
2+ YOEAssociate degree or equivalent experience, A+ certification or equivalent experience, and 2 years supporting PC systems, hardware, and software. Requires Windows, Office, Outlook, networking, imaging, and Active Directory knowledge.
Microsoft Windows, Microsoft Office, Microsoft Outlook, Active Directory, Win10, Win11, Office 2016, Office 2019, O365, Zoom, MS Teams
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
3+ YOE3+ years pharmacy/healthcare and contact center experience; strong Windows troubleshooting; experience with ticketing systems, VPN/RDP/TeamViewer, MS SQL queries, networking; strong communication and troubleshooting skills.
Microsoft Windows, ZenDesk, VPN, RDP, TeamViewer, MS SQL Server, C#
B&A: Provides IT systems integration and data services to federal agencies.
4+ YOEProvide shipboard and shore technical support including installation, troubleshooting, maintenance, cybersecurity, networking, Windows/Linux administration; CompTIA A+ and Network+ required; U.S. citizenship and ability to obtain DoD Secret clearance.
Senior Specialist 2, Information Technology Technical Support & Maintenance
San Diego, California, United States
OnsiteFull Time
HalozymeNASDAQ: HALO: Develops drug delivery technologies and therapeutic products.
8+ YOE8+ years IT experience with 2+ years supporting NetSuite; experience with Workato, Zone, RF-SMART; SOX and GxP familiarity; troubleshooting, documentation, and user training skills; NetSuite Administrator or SuiteFoundation preferred; SuiteScript/JavaScript preferred.
Data Product Technical Support Specialist (Military Operations Analyst 2) - 29428
Coronado, California, United States
$66k-$97k/yrOnsiteFull Time
HIINYSE: HII: Builds naval ships and provides global defense technology solutions.
2+ YOEActive Secret clearance, 2+ years relevant experience with a Bachelor’s (or equivalent experience), knowledge of Navy live training range M&O, NCTE networks, SIMDIS, strong customer service and real-time technical support skills, experience using AI for technical assistance.
Naval Air Station San Diego, California, United States
$102k-$133k/yrOnsiteFull Time
U.S. Navy: Conducts maritime defense and provides aircraft maintenance services.
1+ YOEOne year specialized experience at GS-11 level performing leadership over technical library operations, quality management, indexing/cataloging, technical data research, and procurement support.
Standards Management and Technical Analysis Support Specialist
San Diego or McLean or Hampton or Huntsville
$105k-$115k/yrOnsiteFull Time
Data Intelligence: Provides engineering and cybersecurity solutions for federal government clients.
Active Secret clearance with SIPRNet eligibility, C4ISR or TDL standards experience, military standards knowledge, technical analysis and writing skills, and ability to travel occasionally to Virginia and Alabama.
Point Loma Complex, San Diego, California, United States
$122k-$187k/yrOnsiteFull Time
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOERequires specialized federal or equivalent experience in planning/budgeting personnel and fiscal resources, overseeing training operations, and communicating system impacts; specialized experience at NT-04 (GS-11/12) level required.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication skills; ability to handle escalations, multitask across systems, and work flexible hours including evenings/weekends; detail-oriented with problem-solving skills; retail or technical support experience preferred.
California State University: Public university system providing higher education and academic research.
Provide frontline technical support for classroom and audiovisual technologies; troubleshoot hardware/software; install and maintain instructional systems; communicate with faculty, staff, and students.
H&R Block: A tax services providing tax preparation and seasonal office support.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; requires basic hardware troubleshooting, ability to lift ~55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, and deliveries. Must lift 55+ lbs, have reliable transportation, and basic technical skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Norm Reeves Subaru-Rockwall: Automotive dealership selling and servicing new and used Subaru vehicles.
Provide regional technical support, troubleshooting, hardware/software maintenance, ticket escalation, KPI adherence, and project contributions; strong communication and customer service skills.
HealthStreamNASDAQ: HSTM: Provides workforce management and provider solutions for healthcare organizations.
2+ YOEBachelor's degree, minimum 2 years customer service/support experience, strong communication and technical problem-solving, Microsoft Office skills; Salesforce and HealthStream product experience desirable; travel up to 15%.
H&R Block: A tax preparation and financial services firm operating seasonal tax offices.
Ability to support seasonal office setup/closures, lift and move equipment up to 55+ lbs, perform basic building maintenance and PC hardware setup, troubleshoot hardware, maintain inventory, work independently, and travel between offices.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Client Support Specialist, Royalty Share - The Orchard
San Diego, California, United States
$71k-$75k/yrOnsiteFull Time
Sony Music EntertainmentNYSE: SONY: Produces and distributes recorded music and publishing services.
3+ YOE3+ years customer service/technical project management supporting complex software, strong data analysis and Excel, experience with Zendesk and JIRA, excellent communication and problem-solving.
Client Support Specialist, Royalty Share - The Orchard
San Diego, California, United States
$71k-$75k/yrHybridFull Time
The OrchardNYSE: SONY: Distributes music and provides services for independent artists globally.
3+ YOE3+ years customer service/technical project support experience, strong data analysis and communication skills, Excel proficiency, experience with Zendesk and JIRA, ability to diagnose data file issues and document cases.
Service Measure: Provides global field data collection and customer experience measurement.
Experience in drone operations, aviation, logistics, field operations, or technical environments; strong attention to detail and safety awareness; ability to follow standardized procedures. FAA Part 107 is a plus.
The Marlin Alliance: Provides digital transformation and automation services to defense agencies.
Extensive experience planning, directing, executing, documenting, and reporting operational and developmental test events; leadership in cross-functional technical teams; active US Secret clearance and US citizenship required; Bachelor\u0000s degree or equivalent experience; travel ~10%.
hardware-in-the-loop (HWIL), Aegis Weapon System (AWS), modeling and simulation, data analytics, cloud platforms, containerization technologies, DevOps, CI/CD