82 technical support specialist jobs at 54 companies in Randolph, MA
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
3mo
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Technical Support Specialist
Burlington or United States
HybridFull Time
1+ YOEBachelor's degree or equivalent experience; 1+ year technical support; knowledge of Linux, Tomcat, PostgreSQL, Java, scripting; strong root-cause analysis; independent work; good communication; occasional weekend/after-hours work.
Linux, Tomcat, PostgreSQL, Java, Scripting
1w
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Technical Support Specialist
Salem, New Hampshire, United States
OnsiteFull Time
1+ YOERequires 1+ year in a hands-on mechanical or electrical technical environment, complex-system learning ability, technical problem-solving, customer training, communication, and willingness to travel 10–20%.
AutoStore Pathfinder, AutoStore Academy
1mo
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
4w
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
2d
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Technical Support
Boston or Waltham or Boston or Boston
OnsiteFull Time
1+ YOEHigh school diploma required; 1+ year desktop or end-user support preferred. Requires Windows, Lenovo hardware, Microsoft 365, printer and mobile device support, troubleshooting, communication, and customer service skills.
Windows, Lenovo, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Zoom, ServiceNow, VPN, Apple macOS, Apple iOS, Microsoft Intune, SCCM, ITIL
1mo
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
4w
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Branch Specialist Technical Support
Randolph, Massachusetts, United States
$20/hr OnsiteFull Time
1+ YOEMust be 18+, legally authorized to work without sponsorship, valid unrestricted driver’s license, ability to lift 50–70 lbs, willing to work evenings and weekends; high school diploma and 1 year retail/delivery/customer service experience preferred.
1w
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Technical Specialist
Houston or Boston
$46k-$70k/yr HybridFull Time
Experience in technical support or customer-facing technology roles, with troubleshooting, root-cause analysis, escalation, customer communication, product demonstrations, and consultative problem solving skills.
Salesforce
3w
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AV and Technical Support Specialist
Byfield, Massachusetts, United States
$24-$27/hr HybridPart Time
Experience with live AV setups and livestreaming, basic IT literacy (Mac/Windows/Google Workspace), ability to lift 50 lbs, schedule flexibility, valid driver's license; B.A./B.S. preferred.
OBS, YouTube Live, Google Workspace, Mac, Windows
1w
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Technical Setup Specialist
Boston or Quincy
$65k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.
Salesforce, HubSpot, APIs, The Hive
1mo
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
3w
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Technical Product Specialist, Paint
Andover, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
Microsoft Office
2w
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Technical Operations Specialist
United States or Boston or New York City or Providence or East Coast
$100k-$130k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years supporting cardiac medical devices in hospitals; troubleshooting electromechanical and software systems; customer-facing field service experience; medical device quality knowledge.
ERP, RMA, Quality Management Systems (QMS), ISO 13485, FDA Quality System Regulation (QSR/QMSR)
1w
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
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