64 technical support specialist jobs at 35 companies in Union, IL
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yrOnsiteFull Time
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer/STEM (or associate + relevant experience); strong software comfort; customer service experience preferred; excellent English communication; ability to travel ~20% initially and ~10% ongoing; document work in Salesforce.
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOERequires 1+ year supporting a 300+ user Active Directory and Office 365 environment, strong Windows and macOS knowledge, and excellent communication, organization, planning, and documentation skills.
Microsoft Teams, Active Directory, Microsoft Office 365, Windows, macOS
The GEO GroupNYSE: GEO: Operates private correctional facilities and community reentry programs.
1+ YOEHigh school diploma/GED; call center experience preferred; completion of internal Correctional Specialist I certification after training; 35 WPM typing; strong communication, confidentiality, troubleshooting, and computer skills.
PiovanGroup North America: Manufacturer of automation and auxiliary equipment for plastics processing.
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
Piovan Group: Manufacturer of industrial automation and process cooling systems.
5+ YOEAssociate's degree or 5+ years' related experience; 3+ years process cooling preferred; knowledge of PLC ladder logic, AutoCAD, refrigerant systems, pumps, tanks, piping; excellent communication and customer service skills.
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yrHybridFull Time
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
One Federal Solution: Provides professional and technical services to federal government agencies.
2+ YOEHigh school diploma or equivalent, two years of relevant administrative and technical support experience, active Secret clearance, strong communication and organizational skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Readerlink: Largest full-service book distributor to North American retailers.
1+ YOEHigh school diploma or GED, at least 1 year of technical support experience, strong communication and problem-solving skills, and advanced Microsoft Office proficiency required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Northwestern University: Private research university providing higher education and academic research.
2+ YOEAssociate degree or equivalent education and experience, plus 2–3 years in application, technical, or user support within an information technology environment.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical support for seasonal tax offices; must lift up to 55 lbs, have basic hardware/troubleshooting skills, reliable transportation, and strong communication/organization skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Snap-onNYSE: SNA: Designs and manufactures professional tools and diagnostic equipment.
Provides Level 1 technical support by phone; troubleshoots PCs, networks, software firewalls, connectivity, web technologies, Windows, browsers, and Microsoft Office while managing escalations and documentation.
GoToAssist, GoToMyPC, Microsoft Office, Windows 10, Internet Explorer, Google Chrome, Mozilla Firefox
H&R Block: A tax services providing seasonal and year-round tax preparation and operational support.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; requires basic hardware troubleshooting, ability to lift 55+ lbs, reliable transportation, and strong communication and organization skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office