75 technical support jobs at 47 companies in Waterloo, NY
2w
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Technical Support Representative
Rochester, New York, United States
$20-$25/hr OnsiteFull Time
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
Wi-Fi, PON Networks, VoIP, Microsoft Office
1mo
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Technical Support Engineer
Rochester, New York, United States
$71k-$118k/yr OnsiteFull Time
3+ YOE3+ years field service or technical support experience; experience with RF and digital electronic products; Bachelor's in engineering or equivalent experience preferred; proficiency with Microsoft Office; ability to travel up to 20%.
Microsoft Office
4w
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Technical Support Specialist
Oneida or Madison County or Cortland County
$21/hr OnsiteFull Time
1+ YOEAssociate's in IT or entry-level IT certification plus 1+ years experience; valid NYS driver's license and use of personal vehicle for travel between Madison and Cortland counties; ability to provide 1st–2nd tier technical support.
1w
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Technical Support Specialist I
Pittsford, New York, United States
$50k-$60k/yr HybridFull Time
BCC Software: A software and data solutions provider delivering postal and customer communications technology.
Associate degree preferred or equivalent experience; technical support/help desk experience preferred; strong troubleshooting, communication, and customer service skills; proficiency with Microsoft Windows, Microsoft Office, CRM, networking concepts, databases, and printers.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM, databases, printers
4w
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Information Technology - Technical Support Specialist
Fulton, New York, United States
$19-$25/hr OnsiteFull Time
1+ YOEAssociate's degree in IT or 1–3 years technical support experience; working knowledge of Windows and Microsoft 365; basic networking and telecom familiarity; valid NYS driver’s license and vehicle; ability to lift 25–60 lbs; strong customer service and documentation skills.
Windows, Microsoft 365, VoIP
1mo
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Senior Manager, Technical Support
Skaneateles, New York, United States
$136k-$187k/yr HybridFull Time
6+ YOE6+ years relevant experience, Bachelor's degree required, experience in regulated/medical device environments preferred, strong data analysis and financial acumen, Lean/continuous improvement experience, proficiency with Microsoft Office; ERP (SAP/JD Edwards) a plus.
Microsoft Office Suite, SAP, JD Edwards
2d
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Technical Sales Support Representative
Seneca Falls, New York, United States
$58k-$87k/yr OnsiteFull Time
1+ YOEBachelor’s or Associate plus requisite experience, strong customer service/sales experience, product and supply-chain knowledge, AS400/ePrism/GetPaid/EDI and Microsoft Office proficiency, excellent communication and organizational skills.
Microsoft Office, AS400, ePrism, GetPaid, EDI
2mo
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Admissions Technical Assistant
Syracuse, New York, United States
OnsiteFull Time
Providing technical support for the Admissions office and accurate information to students regarding enrollment, admissions status, advising, and residence life.
2mo
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Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yr OnsiteFull Time
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
MATLAB, Python, Robot Framework, Pytest, C, C++, RTOS, EtherCAT
1w
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Technical Sales Associate
Rochester, New York, United States
OnsiteFull Time
Supports sales and customer engagement for optical and precision manufacturing products; requires strong communication, technical aptitude, CRM/ERP and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM, ERP
1mo
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iWaste Support Analyst
Victor, New York, United States
$22-$26/yr OnsiteFull Time
Provide Tier 1/2 technical support for waste monitoring systems; troubleshoot hardware/software/connectivity, analyze device data, use NetSuite and Device Portal, and communicate with customers and field technicians.
iWaste, NetSuite, Device Portal, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
2w
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Instructional Support Specialist (NMR Specialist)
Syracuse, New York, United States
$70k-$85k/yr OnsiteFull Time
Provide specialized technical support for instruction and research, operating and maintaining NMR instrumentation to support teaching and research activities.
NMR
1mo
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IT SCM Technical Analyst
Brighton, New York, United States
$64k-$96k/yr OnsiteFull Time
1+ YOEAssociate degree plus 1 year relevant experience (or equivalent). Requires business analysis, application configuration, testing, SQL/querying, Microsoft Office proficiency, Agile experience, and ability to provide after-hours on-call support.
Microsoft Office, SQL
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Rochester, New York, United States
$16-$24/hr FieldPart Time
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; ability to lift 55+ lbs, basic computer hardware troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Dansville, New York, United States
$16-$24/hr FieldPart Time, Seasonal
H&R Block: A tax preparation and office services providing seasonal office support and technology enablement.
Provide hands-on operational, technical, and logistical support for seasonal tax offices; lift up to 55 lbs; basic PC hardware troubleshooting; reliable transportation; proficiency with Microsoft Outlook/Teams/Office; strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Technology Support Specialist I
Geneva, New York, United States
$18-$23/hr OnsiteFull Time
1+ YOE1-3 years technical support experience; experience with Windows and Apple operating systems; A+ or ITIL preferred; strong customer service and technical-communication skills; ability to complete required training and occasional on-call/weekend work.
Windows, Apple, ITIL
1d
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Associate, Technical Training (40119)
Rochester, New York, United States
$49k-$91k/yr OnsiteFull Time
Pursuing or recently completed a bachelor's in finance, accounting, economics, business management or related field; performs invoicing, reconciliations, and supports audits.
1mo
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Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca, New York, United States
$27/hr OnsiteFull Time, Temporary
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent); strong communication, organizational, and customer service skills; detail-oriented; technically adept with course management systems and office software; commitment to DEI.
Microsoft Office, Course Management Systems, Slack, Canvas, Ed Discussions, Faculty Center, Courseleaf, Blackboard, Gradescope, Workday
1mo
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Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca or New York City or Doha
$27/hr HybridFull Time, Temporary
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent), strong communication, organizational and customer-service skills, detail-oriented, technically adept with Microsoft Office, Canvas, Slack, and course systems, commitment to DEI.
Microsoft Office, Canvas, Ed Discussions, Faculty Center, Slack, Courseleaf, Blackboard, Gradescope, Workday