1mo
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Telephony Engineer
Belgrade or Serbia or United States or Europe or South America
RemoteFull Time
5+ YOE5+ years VoIP/telephony experience with deep SIP/SDP, FreeSWITCH, Go, Linux (Debian/Ubuntu), networking (TCP IP, RTP/RTCP) and traffic analysis tools (tcpdump, Wireshark, sngrep). Experience building VoIP utilities and high-volume systems.
SIP, SDP, RTP, RTCP, TCP IP, FreeSWITCH, Lua, XML, ESL, Sofia, Go, tcpdump, Wireshark, sngrep, Debian, Ubuntu, Kamailio, Opensips, rtpengine, CI CD, Docker, Ansible, Kubernetes, Node.js, REST API
3mo
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Telephony Engineer
McLean, Virginia, United States
OnsiteFull Time
9+ YOETS/SCI w/ Poly required; 9+ years relevant experience (or equivalent degree+experience), experience with telephony integration (VoIP/ISDN/IVR), Linux (Ubuntu, CentOS) server management, BESS tools, Ruby on Rails, PowerBuilder or Korn shell, strong communication skills.
BESS Billing and Provisioning Tools, Linux, Ubuntu, CentOS, PowerBuilder, Korn shell, Ruby, Ruby on Rails, Oracle Database, VoIP, ISDN, IVR
2mo
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Telephony Systems Coordinator
Orlando or United States
RemoteFull Time
1+ YOE1-3 years in technical/telephony support; Cisco telephony exposure; IVR; strong troubleshooting and communication; quick learner; healthcare/call center experience a plus.
Cisco CUCM, Cisco UCCX, VoIP, Jabber, IP Phones, IVR, Call center software, Reporting
1mo
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Sr. Telephony Analyst
Dallas, Texas, United States
HybridFull Time
3+ YOE3+ years contact center experience; Alvaria Cloud (Outreach, Manager, CX Business UI) experience; telephony administration, analytics, reporting, campaign and queue management; strong communication and problem-solving skills.
Alvaria Cloud, Outreach, Manager, CX Business UI
1w
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Cloud Telephony Technician
Chicago, Illinois, United States
$45k/yr OnsiteFull Time
Experience implementing and supporting cloud telephony systems, client consulting, project implementation, CRM and Microsoft Office proficiency, strong communication and project management skills.
CRM, Microsoft Office
2w
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IVR Telephony SME
Charlotte, North Carolina, United States
$95k-$115k/yr OnsiteFull Time
8+ YOE8+ years experience in voice/telephony testing with Cyara, SIP/SIPp, Wireshark, PBX/SBC knowledge, ASR/NLU testing, MOS and voice quality measurement.
Cyara, SIPp, Wireshark
2w
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Cisco Telephony Engineer - Onsite
Appleton, Wisconsin, United States
OnsiteFull Time
5+ YOEBachelor's degree in computer science,5+ years IT experience,3+ years infrastructure experience,advanced knowledge of desktop/server/communications systems,telephony platform expertise,call quality and troubleshooting skills.
Cisco Call Manager, Unity Connection, UCCX, CUBE, Genesys Cloud, Wireshark, RTMT, SIP, QoS
1mo
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Senior Telephony Consultant
United States
RemoteContract
5+ YOE5+ years Five9 administration, progressive/preview dialer expertise, IVR and call routing design, Salesforce integration and API experience, contact-center scale support (500+ users), strong communication and independent contractor experience.
Five9, Twilio, Salesforce, CTI
1mo
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Senior Telephony Consultant
United States
RemoteContract
5+ YOE5+ years Five9 administration; expertise with progressive/preview dialers, IVR design, call routing, and large-scale contact center support; Salesforce integration experience; strong communication and operational consulting skills.
Five9, Twilio, Salesforce, IVR, API, CTI
1mo
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Telephony Analyst - CCaaS (Contact Center as a Service)
Newark, California, United States
$56-$74/hr OnsiteFull Time
3+ YOE3+ years IT experience in contact center/CCaaS platforms, strong telephony and routing knowledge, UNIX/WinBatch scripting, AIX and Windows Server experience, bachelor\u0002s degree in CS/IS/engineering required.
CCaaS, Cloud VoIP, PSTN, Softphones, API, AIX, Windows Server 2003, Windows Server 2008, UNIX shell scripting, WinBatch, Microsoft Office
6d
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IT Network and Telephony Engineer
Nashville, Tennessee, United States
HybridFull Time
7+ YOE7+ years network administration and security experience, 5+ years VoIP/telephony experience, bachelor's degree or equivalent preferred, relevant IT certifications preferred, strong networking and security skills.
TCP/IP, DNS, DHCP, Cisco, VPNs, IDS/IPS, VoIP, Session Border Controller (SBC), SIP, RingCentral, Genesys Purecloud, Microsoft Teams Voice, Wireshark, SolarWinds
23h
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Sr Cisco IP Telephony Engineer
New York, New York, United States
$100k-$110k/yr OnsiteFull Time
7+ YOE7+ years experience designing and implementing Cisco IP telephony and audio/video conferencing architectures, dial plans, QoS coordination, platform configuration, and vendor management.
Cisco IP Telephony, Audio/Video Conferencing
23h
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Sr Cisco IP Telephony Engineer
New York City, New York, United States
$100k-$110k/yr OnsiteFull Time
7+ YOE7+ years experience designing and supporting Cisco IP telephony and audio/video conferencing solutions, implementing secure dial plans and QoS, coordinating with network teams and vendors.
Cisco IP Telephony
2mo
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Telephony & Contact Center Solutions Architect
New York, New York, United States
$100k-$115k/yr OnsiteFull Time
4+ YOEFour years in VoIP and contact center design; strong enterprise telephony knowledge; OpenEye, Brivo, and AV systems familiarity.
VoIP, Enterprise telephony, Contact center platforms, Video surveillance, Access control, AV systems
5d
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SUPV TELEPHONY OPERATIONS
Atlanta, Georgia, United States
$61k-$91k/yr OnsiteFull Time
6+ YOEBachelor's in electrical engineering or related preferred; minimum 6 years related experience in transit telecom environments; experience with Cisco voice, Call Manager, Unity, SONET, fiber optics; strong communication and analytical skills.
Cisco, Call Manager, Unity, Harmony Voice Recorder, IP7-PA Announcement, SONET, Fiber optic networks, Cisco Voice Gateways
2mo
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Telephony & Contact Center Solutions Architect
New York, New York, United States
$100k-$115k/yr OnsiteFull Time
4+ YOE Four years VoIP and contact center design/implementation experience; strong telephony and AV integration knowledge; bachelor's preferred; high school diploma required.
VoIP, 8x8, enterprise telephony, contact center platforms, video surveillance, access control, AV conference room systems
4w
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Director Contact Center and Telephony Technologies
Richmond, Virginia, United States
$160k-$266k/yr RemoteFull Time
12+ YOE4+ Mgmt12+ years professional experience with 4+ years management; 6+ years IT experience with leadership managing telephony/contact center technologies; strong VoIP, SIP, SBC, CCaaS/UCaaS, CRM (Salesforce), WFM, networking (QoS, MPLS, SD-WAN) and security knowledge.
Salesforce, Genesys, CCaaS, UCaaS, SIP, SBCs, IVR, WFM, MPLS, SD-WAN, API
3mo
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CCaaS & Cloud Telephony Administrator - (Contract/On-Site)
Newport Beach, California, United States
$5k-$15k/mo OnsiteMultiple Commitments Available
5+ YOE5+ years CCaaS/VoIP admin; expertise in NICE CXone, RingCentral; strong compliance knowledge; on-site in California.
NICE CXone, RingCentral, VoIP, CCaaS, Dialer scripting, TCPA compliance, Do-Not-Call compliance, CNAM, 10DLC, API integrations
1w
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UC/Telephony Software Engineer
Dedham, Massachusetts, United States
$124k-$138k/yr OnsiteFull Time
5+ YOEBachelor's in software engineering (or related) with 5+ years experience (or Master's+3). U.S. citizenship required. Experience with telephony/VoIP, CUCM, T1/E1/ISDN/PRI/CAS, C or C++ and Agile preferred.
DTMF, VoIP, T1, E1, ISDN, PRI, CAS, Cisco Unified Communications Manager (CUCM), C, C++, Agile
6d
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IT Specialist (Telephony/UC Support)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$75k-$121k/yr OnsiteFull Time
1+ YOEExperience supporting enterprise VoIP/Unified Communications, configuring SBCs/SIP/PSTN, provisioning telephony, validating E911 data, reconciling telecom billing, and providing advanced end-user support; 52 weeks specialized experience at GS-09 equivalent.
VoIP, Session Border Controllers (SBCs), SIP, PSTN, Unified Communications (UC), E911
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