161 telephony jobs at 77 companies in Atlanta, GA
3w
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SUPV TELEPHONY OPERATIONS
Atlanta, Georgia, United States
$61k-$91k/yr OnsiteFull Time
6+ YOEBachelor's in electrical engineering or related preferred; minimum 6 years related experience in transit telecom environments; experience with Cisco voice, Call Manager, Unity, SONET, fiber optics; strong communication and analytical skills.
Cisco, Call Manager, Unity, Harmony Voice Recorder, IP7-PA Announcement, SONET, Fiber optic networks, Cisco Voice Gateways
2d
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Inside Sale Support Representative - Atlanta
Atlanta, Georgia, United States
$24-$26/hr RemoteFull Time
1+ YOEHigh school diploma or GED, 1 year of work experience required, customer service or retail sales preferred, and proficiency with Microsoft Office, CRM, telephony, and retail systems.
Microsoft Office Suite, Microsoft PowerPoint, Customer Relationship Management (CRM) systems, telephony systems, Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, Appliance Ordering System
4w
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DISPATCH SUPERVISOR- WI
Madison or Villa Rica
OnsiteFull Time
2+ YOE2+ MgmtSupervise dispatch call center operations; manage staff, schedules, and performance; knowledge of state contracts, GPS tracking, telephony, WFM; Associate degree plus 2+ years dispatch/transportation call center management.
Telephony, Call Routing, Ticket/Case Management, Workforce Management, WFM, Microsoft Office, GPS tracking systems
3w
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Director, Contact Center Technology
Boston or Plano or Atlanta or Morristown or Hyderabad
$153k-$194k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise contact center/telephony technology, 5+ years people leadership, CCaaS and telephony expertise (NICE CXone, Genesys, Five9, Amazon Connect, Talkdesk, Cisco), SIP/IVR knowledge, vendor management, executive communication.
NICE CXone, Genesys Cloud, Five9, Amazon Connect, Talkdesk, Cisco, Salesforce Service Cloud, SIP, IVR
4w
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Customer Service Manager - Remote
Atlanta, Georgia, United States
RemoteFull Time
2+ YOE2+ years call center customer service experience, leadership and coaching skills, strong communication, telephony and computer system proficiency, ability to work flexible shifts and handle escalations.
Microsoft Office
1mo
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Unified Communications Manager
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE2+ Mgmt10+ years IT infrastructure experience with UC/telephony focus, enterprise voice/contact center/video/signage/platform experience, leadership and vendor management, EMR not mentioned, Bachelor's degree required.
MS Teams, RingCentral, 8x8, Cisco, Nice, Genesys, Five9, Webex, Q-sys, Appspace, Reach Media, Yodeck, SharePoint, Confluence, ServiceNow, JIRA, Quality Center
3w
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Telecommunications Manager
Miramar or Atlanta or Austin or Houston or Dallas or Orlando or Tallahassee or West Palm Beach or Fort Lauderdale or Phoenix or Charlotte
RemoteFull Time
8+ YOE8+ years managing enterprise telephony systems with Avaya expertise, team leadership, vendor and budget management, project management, and experience migrating to cloud/UCaaS platforms; bachelor’s degree preferred.
Avaya, Microsoft Teams, Zoom, SIP, RingCentral, Cisco
2w
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Telecomm/VoIP Manager
Phoenix or Atlanta or Indianapolis
$105k-$118k/yr RemoteFull Time
7+ YOE7+ years supporting Avaya telephony, deep SIP and H.323 knowledge, enterprise SIP trunking, scripting for mass configs, LNP and carrier management, and project management for VoIP installs/upgrades.
Avaya Communications Manager, Avaya IP Office, Avaya System Manager, Avaya Session Border Controller, SIP, H.323, VMWare, Microsoft Teams
1mo
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
1mo
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Solutions Engineer III
Atlanta or Denver or San Antonio or Chicago
$92k-$138k/yr RemoteFull Time
5+ YOE5+ years in solutions/sales engineering, BA/BS or equivalent, deep expertise in SIP/telephony, APIs, CPaaS, SMS/RCS, VoIP and AI voice solutions; strong communication, project leadership, and customer-facing skills.
SIP, APIs, RCS, CPaaS, VoIP, AI
2mo
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Network Administrator II
Lawrenceville, Georgia, United States
$57k-$71k/yr OnsiteFull Time
4+ YOEBachelor's degree (or equivalent experience) and 4 years relevant IP network/system experience; hands-on skills with switches, routers, telephony, firewalls, VPNs, and Linux; participates in 24/7 on-call rotation and mentors junior staff.
VoIP, SIP, PRI, DNS, DHCP, VLAN, IP address management, Linux, Cisco, HPE/Aruba, Palo Alto, APC, OSPF, Sangoma, FreePBX, Asterisk, VPN, firewalls
5d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
2mo
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Installation Tech IV
Atlanta, Georgia, United States
FieldFull Time
6+ YOEHigh school diploma/GED, 6+ years telecom experience, proficiency at Technician III level, telephony expertise, intermediate Microsoft Office and Windows skills, ability to lift up to 70 lbs, pass drug screen and background check, travel up to 50%.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
21h
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Integrated Systems Technician Trainee
Atlanta, Georgia, United States
$21-$31/hr OnsiteFull Time
Follow written and verbal instructions, communicate effectively, pass required background checks, and hold a valid state driver's license with an acceptable record. Construction or electrical experience is desirable.
Fire Alarm, Intrusion Detection, Access Control, CCTV, IP Cameras, Networking Infrastructure, Telecom, Bi-Directional Antenna (BDA), Distributed Antenna Systems (DAS), Audio/Video, Nurse Call, Area of Refuge, Intercom, Crestron, Extron, Honeywell, Notifier, Gamewell FCI, Silent Knight, Fire Lite, Siemens, AutoCall/JCI, RATH, computers, phones, email, copier
2d
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Security Professional Flex Officer
Riverdale, Georgia, United States
$20/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent or 5 years’ verifiable experience, 2+ years in security, military, or law enforcement, valid driver’s license when driving, communication, problem-solving, and conflict mediation skills.
radio, telephone, console monitors
3w
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Secondary Area 2 _ Counselor 2 (Cedar Grove Middle School) 2026-2027
Stone Mountain, Georgia, United States
OnsiteFull Time
Requires state guidance counselor certification, bachelor's degree in an applicable education discipline, driver's license or own transportation; master's degree and prior teaching experience preferred.
personal computers, printer, copy machine, fax machine, telephone
4w
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Unit Clerk
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1 year clerical experience, proficiency with PC software, answering phones, transcribing physician orders, maintaining patient records, and ability to lift up to 25 lbs.
telephones, copiers, fax machines, computers
2w
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Site Supervisor
Sandy Springs, Georgia, United States
$25/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, two years of verifiable security supervisory experience or qualifying military/police service, required training or licensing, communication, problem-solving, and conflict mediation skills.
radio, telephone, console monitors
1mo
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Cashier
Atlanta, Georgia, United States
OnsiteFull Time
Provide friendly guest service, operate POS and telephone, follow cash-handling procedures, perform opening/closing duties, maintain sanitation; high-volume cashier or customer service experience and early morning availability preferred.
POS system, telephone, coffee / tea machine
1mo
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Customer Support Services Specialist
Dunwoody or Atlanta or United States
$21-$29/hr OnsiteFull Time
2+ YOE2+ years customer service experience required; HR/payroll experience preferred. Proficiency with Microsoft Office, PeopleSoft, Salesforce; typing 35 WPM; strong communication and confidentiality skills.
Microsoft Office, PeopleSoft, Salesforce, CRM, Telephony, Call Monitoring, Workforce Management
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