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2 tier 3 support engineer jobs at 2 companies in Euless, TX

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Messaging Operations Engineer
Plano, Texas, United States
$85k-$105k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide Tier 3/4 Exchange Online and Outlook support, mailbox administration, mail-flow and security troubleshooting, PowerShell automation, and operational documentation.
Exchange Online, Outlook, Proofpoint, Microsoft Defender for Office 365, PowerShell, Microsoft 365 Apps admin center, Microsoft 365, Microsoft Purview, Entra ID (Azure AD), SPF, DKIM, DMARC
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Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Trace3
Trace3: Provides IT consulting and technology solutions for enterprise digital transformation.
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR
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