17 tier 3 support engineer jobs at 12 companies in Frederick, MD
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Support Engineer (Tier 3) — Cloud Platform & Integrations
Washington, District of Columbia, United States
RemoteFull Time
NIRA: Provides IT solutions, systems engineering, and program management services.
5+ YOERequires 5+ years of technical or systems support experience, including 2+ years at Tier 3 level, cloud troubleshooting, AWS, SQL, APIs, ITSM, SSO, U.S. citizenship, bachelor's degree, and DOJ Public Trust eligibility.
Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yrOnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Peraton: National security and mission-critical government technology services provider.
8+ YOEBachelor's degree in IT or equivalent experience, 8 years of related experience, 3 years supporting Cisco CUCM, VoIP expertise, CCST Networking, IAT Level II certification, and active TS/SCI clearance.
Peraton: Provides advanced technology and mission support for government agencies.
8+ YOEBachelor's degree in IT or equivalent experience, 8 years related experience or 4 years substituted for degree, TS/SCI clearance, IAT Level II certification, CCST Networking, and 3 years supporting Cisco CUCM.
Galapagos Federal Systems: Provides IT and cybersecurity services for federal defense programs.
8+ YOEActive TS/SCI clearance,8+ years enterprise storage experience in DoD/IC,expertise with SAN/NAS,replication,backup,DR,capacity planning,patching,Tier 3 support,ability to support after-hours operations,Bachelor's or equivalent.
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEAbility to obtain Public Trust; bachelor\u0002s or equivalent; 7+ years telecom/unified communications experience supporting enterprise VoIP and VTC; QoS/VLANs/routing and Tier 2/3 troubleshooting experience.
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
4+ YOETS/SCI with poly required; bachelor's in EE/CS or related (or equivalent experience); minimum 4 years relevant experience (2 with Master's); system administration, integration, testing, Linux/Windows, Tier 3 troubleshooting, documentation, and field support experience.
GD168 Science Data Center Operations Technical Support Developer
Greenbelt, Maryland, United States
OnsiteFull Time
ADNET Systems: Provider of information systems and scientific research services to government agencies.
2+ YOEB.S. in a related field, 2+ years UNIX/Linux, SQL and database use, 2+ years software development/maintenance in Python, C, or Perl, familiarity with data formats/metadata, strong troubleshooting and communication, US citizen/LPR with 3 years residency, ability to obtain NASA Tier 1 investigation.
SkyePoint Decisions: Provider of cybersecurity, infrastructure, and IT development services.
7+ YOEHands-on Intune, MS Entra ID, and Microsoft Configuration Manager experience; Tier-3 support, AzureArc and Autopatch experience; Power BI reporting; bachelor's or master's degree with extensive related experience; active Secret clearance and U.S. citizenship required.
Microsoft Configuration Manager (MCM), Microsoft Intune, MS Entra ID, Microsoft AzureArc, Windows Autopatch, Power BI, PowerShell
Kepora: A technology building integrated enterprise IT solutions to support talent management and learning.
Requires U.S. citizenship and active TS/SCI with Full Scope Polygraph; demonstrated ServiceNow application development, Jira, version control (GitHub/Subversion), Tier 1-3 support, API/DB interfacing, reporting, and IT documentation experience.
Imagineeer: Provides federal AI modernization and systems integration services.
5+ YOE5+ years Microsoft SQL Server DBA experience, SQL development, performance tuning, backups/recovery, DTS/ETL, SSRS, GitHub, IIS; ability to obtain Public Trust clearance and provide Tier-3 support.
Microsoft SQL Server, Data Transformation Service (DTS), GitHub, IIS, Microsoft SQL Server Reporting Services (SSRS), SQL, ODBC, JDBC, FTP
ADNET Systems: Provider of information systems and scientific research services to government agencies.
4+ YOEMS/BS in earth/environmental/hydrology/civil engineering or related; 4+ years related experience with 3+ years supporting satellite mission data; scientific programming (Python, IDL, Perl, Fortran, C, GRADS); experience with HDF/HDF‑EOS, HDF5, netCDF4, GRIB; strong communication and project leadership; US citizen or LPR with 3+ years residency; abi...
Athenix Solutions Group: Provides cybersecurity, systems engineering, and training for defense agencies.
TS/SCI with Polygraph required. Experience developing back-end services in Python, web UIs with Java/JavaScript/HTML, Active MQ, REST, NoSQL/elastic databases, Atlassian (JIRA, Confluence), Linux, CI/CD; test validation and Tier 3 support experience.
Diaconia: Provides secure IT modernization and engineering for government agencies.
3+ YOE3+ years MVC.NET/C#/Visual Studio experience, Microsoft DevOps, U.S. citizenship, active Secret clearance; experience with T-SQL, Bootstrap, RESTful services, JavaScript; Agile and Tier-3 support experience preferred.
BI Administrator (IT@JH Univ Data Analytics & Engineering)
Baltimore, Maryland, United States
$86k-$150k/yrRemoteFull Time
Johns Hopkins University: A private research university providing higher education and clinical healthcare.
6+ YOEBachelor's degree, 6+ years related experience; administer enterprise BI platforms (Tableau Cloud, Power BI, Microsoft Fabric); Tier 2/3 support, gateway/bridge coordination, governance, documentation, and cross-team collaboration.
Tableau Cloud, Power BI, Microsoft Fabric, Teams, SharePoint