64 user support jobs at 50 companies in Worcester, MA
3w
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End User Support
Boston, Massachusetts, United States
$28-$30/hr OnsiteContract
Provide on-site end-user hardware/software support, troubleshoot Windows/Mac devices, configure workstations, use Autopilot/Active Directory/Intune/vSphere/JAMF/NexThink, and meet SLAs and on-call obligations.
Microsoft Autopilot, Active Directory, Intune, vSphere, JAMF, NexThink, Microsoft Operating Systems, Microsoft Office
1mo
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End User Support Specialist
Bedford, Massachusetts, United States
$70k-$90k/yr HybridFull Time
1+ YOEBachelor's in IT or equivalent, 1–3 years end-user/desktop support, strong Windows and Microsoft 365 skills (Teams, SharePoint, Intune, OneDrive), Active Directory, ITSM/ticketing experience, networking fundamentals, and excellent communication.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows, Active Directory, Freshservice, ServiceNow, Jira, Zendesk, VPN
1mo
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IT Support Engineer - End User Support
Enfield, Connecticut, United States
OnsiteFull Time
2nd line Windows and Office 365 support, Active Directory and Windows Server administration, MDM/Intune, networking, ServiceNow incident/change management, migration and rollout experience.
Windows Server 2012, Windows Server 2016, Microsoft Windows 11, Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows XP, Microsoft Office 365, Microsoft Office, Microsoft Teams, RingCentral, Microsoft Active Directory, ADAXES, Microsoft Intune, ServiceNow, VMware, Azure, AWS, Mimecast, Dynamics CRM, LIMS, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, DNS, DHCP, WINS
4d
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User Services Assistant, Special Collections & Academic Engagement
Boston, Massachusetts, United States
$20-$23/hr OnsiteFull Time
1+ YOEBachelor's degree required,1-3 years relevant experience, circulation and patron services experience, ability to train/supervise student employees, familiarity with library platform Alma.
Alma
1w
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Desktop Support Technician
Arlington, Massachusetts, United States
$50k-$70k/yr FieldFull Time
2+ YOE2+ years supporting applications, endpoint deployment, and end-user support in a regulated environment; bachelor's degree or equivalent experience; valid driver’s license; ability to lift equipment; security/IT certifications preferred.
3w
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IT Support Specialist
Concord, Massachusetts, United States
$20-$22/hr OnsiteFull Time
1+ YOEProvide end-user desktop support including hardware, OS, local applications, account setup, ticketing, and participate in on-call rotation; 1+ year desktop support experience and an associate degree or equivalent experience preferred.
Microsoft operating systems
1w
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IT Support Specialist
Somerville, Massachusetts, United States
$23/hr FieldTemporary, Part Time
Experience supporting devices and end users; working knowledge of ChromeOS, Windows, Apple OS and mobile devices; strong troubleshooting, organizational, communication, and customer service skills; cybersecurity awareness.
ChromeOS, Windows OS, Apple operating systems, Google Admin Console, Microsoft, JAMF, Active Directory
3w
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yr OnsiteFull Time
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
Windows, MacOS, Active Directory, Jamf
1mo
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IT Support Technician
Devens, Massachusetts, United States
$22-$42/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years supporting end-user technology in enterprise environments; knowledge of IP networking, Windows and Microsoft 365; strong customer service and troubleshooting skills; preferred industry certifications.
Windows, Microsoft 365, macOS, Linux, Apple iOS, TCP/IP, DNS, DHCP
3w
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IT Support Specialist
Boston, Massachusetts, United States
$62k-$81k/yr HybridFull Time
1+ YOE1-4 years desktop/end-user support in Microsoft-focused environments; strong Windows 11, Microsoft 365, Teams Rooms, endpoint management, AV, and ticketing skills; effective communicator and problem solver.
Windows 11, Microsoft 365, Adobe Acrobat, Microsoft Teams, Microsoft Teams Rooms, Microsoft SharePoint, Microsoft OneDrive, Intune, SCCM, Endpoint Central, Smart Deploy, Splashtop, Jira, Confluence, Zscaler, TCP/IP, DNS, DHCP, VPN
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
3w
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
1mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
1w
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Lab Computing Support Engineer (Onsite)
Tampa or Cambridge
$75k-$110k/yr OnsiteFull Time
Support and maintain lab systems in a regulated pharmaceutical environment; ensure GxP/CSV compliance; manage vendors, backups, patching, user management, and ticketing; familiarity with lab instruments and SOPs.
ServiceNow, Remedy
1w
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Service Desk Support Analyst
Norwood, Massachusetts, United States
$55k-$70k/yr OnsiteFull Time
Provide Tier 1 end-user support, device setup, account provisioning, and write knowledge articles; strong problem solving, customer service, Windows/Microsoft 365 and Apple familiarity, associate degree or equivalent, valid driver's license.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Excel, Word, Microsoft Copilot, Active Directory, Microsoft Entra ID, Intune, ERP, WMS, Python, PowerShell
2w
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End User Computing - Desktop Administrator
Norwood, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
6+ YOEExperience designing and implementing SCCM hierarchies and migrations, desktop/laptop/printer support, Windows and MacBook support, software distribution, and strong communication skills.
SCCM, Windows, MacBook, Remote Desktop
3w
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Senior IT Support Engineer
Cambridge, Massachusetts, United States
$175k-$228k/yr OnsiteFull Time
6+ YOE6+ years end-user IT experience owning cross-functional projects; hands-on across Linux, macOS, Windows; MDM and identity provider experience; ITSM, scripting (Bash/PowerShell/Python); strong communication.
Linux, macOS, Windows, iOS, Android, JumpCloud, Fleet, Intune, JAMF, Okta, Azure AD/Entra ID, Google Workspace, ServiceNow, Jira Service Management, Freshservice, Proxmox, VMware, DHCP, DNS, VLAN, VPN, Wi-Fi, Bash, PowerShell, Python, Cisco Meraki, Fortigate, Logitech, Neat, Crestron, Poly, Google Meet, Pexip, Zoom Rooms, CrowdStrike, AWS, Terraform, Pulumi, Ansible, Tailscale, WireGuard, Claude, ChatGPT, Gemini, ITSM, CMDB, MDM, EDR
2w
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IT Service Desk Support Staff - Learn and Earn Program (Multiple Vacancies)
Lowell, Massachusetts, United States
OnsitePart Time
Provide telephone, email, and in-person IT support for campus users, troubleshoot hardware and software issues, document and escalate tickets, and deliver strong customer service.
1mo
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Practice Assistant Senior
Boston, Massachusetts, United States
$19-$28/hr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
3+ YOEPerforms administrative and clinical support for a physician practice; scheduling, registration, billing super-user, 3-5 years office experience, high school diploma, strong MS Office and communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, LMR
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