1 workforce analyst job at 1 company in Carson City, NV
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Workforce Management Forecasting Analyst
Reno or Charlotte or Dallas
$64k-$83k/yr HybridFull Time
5+ YOERequires 5+ years performing workforce management forecasting and capacity planning in contact centers, NICE and telephony system experience, Excel or Google Sheets proficiency, financial regulatory knowledge, and U.S. work authorization.
NICE, Automatic Call Distributors, IVR systems, Microsoft Excel, Google Sheets