10 workforce analyst jobs at 9 companies in Chandler, AZ
1w
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Senior Workforce Management Analyst
Mexico City or Phoenix
OnsiteFull Time
4+ YOERequires 4+ years of post-graduate experience, strong analytical and communication skills, Excel or Google Sheets modeling, and ability to solve complex problems in fast-paced operations environments.
Microsoft Excel, Google Sheets, SQL
2d
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CCaaS & Workforce Management Analyst/Administrator
Scottsdale, Arizona, United States
HybridFull Time
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
2mo
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Planning Analyst, Workforce Management
Phoenix or San Francisco or New York City or Los Angeles
$100k-$115k/yr HybridFull Time
4+ YOE4+ years of workforce management experience, strong communication, SQL proficiency, intraday queue and schedule adherence familiarity, and ability to translate data into operational guidance.
SQL
2mo
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Workforce Analytics Reporting Analyst
Tempe or Charlotte or Minneapolis
$76k-$89k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years reporting and data analysis, experience with Workday reporting, ServiceNow, Power BI, and advanced Microsoft Excel; strong communication and documentation skills.
Workday Reporting, Workday, ServiceNow, Power BI, Microsoft Excel, Oracle, PeopleSoft, E360
1w
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WFM Forecasting & Capacity Planning Analyst
Mexico City or Phoenix
OnsiteFull Time
4+ YOERequires 4+ years of post-graduate experience in technology, operations, strategy, consulting, banking, or related fields; strong analytical, communication, Excel, Google Sheets, and SQL skills.
Microsoft Excel, SQL, Google Sheets, Covey
3w
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Processing Analyst
Mesa, Arizona, United States
OnsiteFull Time
Workforce management, scheduling, forecasting and trend analysis; strong verbal/written communication; Microsoft Office proficiency; bachelor's preferred or equivalent experience.
Microsoft Office
1d
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Technology Analyst
Bloomington or Dunwoody or Richardson or Tempe
$66k-$130k/yr HybridFull Time
Experience supporting workforce technologies and HR products, familiarity with Agile teams, user experience design, technical analysis, AI, and AWS cloud data storage.
Workday, ICIMS, Agile, Artificial Intelligence (AI), AWS, Software as a Service (SaaS)
8h
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HRIS Analyst
Scottsdale, Arizona, United States
$70k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years supporting ADP Workforce Now; payroll, benefits, reporting, integrations, configuration, Excel, analytics, and compliance experience required.
ADP Workforce Now, Microsoft Excel, API, VLOOKUP, XLOOKUP
2w
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Real-Time Analyst
Richardson or Phoenix or Hollywood
OnsiteFull Time
2+ YOE2+ years contact center workforce management experience, real-time decision-making, forecasting and analytics, strong communication, schedule flexibility for 24x7 coverage, proficiency with WFM platforms and data tools.
Microsoft Office Suite, Kronos, Verint, NICE, SQL, Python, VBA, Tableau
1w
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Resource Management & Analytics, WFM
Denver or Phoenix or Las Vegas or San Francisco or New York City
$99k-$129k/yr HybridFull Time
7+ YOE7+ years contact center WFM experience, AI fluency, WFM platform and automation experience, strong analytics and dashboarding skills, leadership and stakeholder communication, familiarity with COPC/ICMI/SWPP.
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