15 workforce analyst jobs at 13 companies in Arizona
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Workforce Planning Senior Analyst Lead
Dallas or Hartford or Minneapolis or Phoenix or Tampa or Virginia or Maryland or District of Columbia
$73k-$130k/yrRemoteFull Time
Optum HealthNYSE: UNH: Patient-centered healthcare organization providing primary, specialty, surgical, behavioral and home care to communities nationwide.
3+ YOEHigh school diploma/GED, 3+ years in workforce management, 2+ years using workforce management software and forecasting, and 1+ year leading or managing projects.
IEX, Aspect, Workforce Management IEX, Blue Pumpkin, Omni Genesis, PBX, ACD, IVR
Virginia or Arizona or Texas or Illinois or Michigan or Florida or United States
$27-$49/hrRemoteFull Time
Centene CorporationNYSE: CNC: Diversified healthcare enterprise focused on government-sponsored programs.
2+ YOEBachelor's degree and 2–4 years of related experience, or equivalent experience. Requires prioritization, independent decision-making, time management, and contact center workforce analysis skills.
Maricopa County Community College District: Public community college system serving Maricopa County, Arizona.
4+ YOEBachelor's degree in education, business, public administration, or related field plus 4 years of program management experience, or equivalent combination; data analysis and team leadership experience preferred.
Key Performance Indicator (KPI), dashboards, Microsoft Outlook
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
4+ YOERequires 4+ years of post-graduate experience, strong analytical and communication skills, Excel or Google Sheets modeling, and ability to solve complex problems in fast-paced operations environments.
CNA National: Vehicle service contract provider serving automobile dealerships and consumers with GAP, warranty, and ancillary vehicle protection products.
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
3+ YOEBachelor's degree or equivalent experience and 3+ years of reporting and data analysis experience. Requires strong communication, Excel, HR reporting, Workday, dashboard, database, documentation, and adaptability skills.
Workday, ServiceNow, Power BI, Microsoft Excel, Oracle, PeopleSoft, E360
LPL FinancialNasdaq: LPLA: Independent broker-dealer and wealth management platform.
1+ YOEBachelor's degree or equivalent experience and 1–2 years in workforce management, data and analytics, forecasting, or a related function. Requires strong Excel, Tableau, analytical, communication, and organizational skills.
Microsoft Excel, Microsoft PowerPoint, Tableau, NICE CXone, NICE WFM IEX, WebStation, Employee Engagement Manager, EWFM, Aspect, Verint, Calabrio, Genesys
LPL FinancialNasdaq: LPLA: Independent broker-dealer and wealth management platform.
1+ YOEBachelor's degree or equivalent experience and 1–2 years in workforce management, data and analytics, forecasting, or a related function. Requires Excel, PowerPoint, Tableau, analytical, communication, and organizational skills.
Microsoft Excel, Microsoft PowerPoint, Tableau, NICE CXOne, NICE WFM IEX, WebStation, Employee Engagement Manager, EWFM, Aspect, Verint, Calabrio, Genesys
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
4+ YOERequires 4+ years of post-graduate experience in technology, operations, strategy, consulting, banking, or related fields; strong analytical, communication, Excel, Google Sheets, and SQL skills.
Verra MobilityNasdaq Capital Market: VRRM: Public smart mobility technology providing toll, violation, registration, traffic-enforcement, and parking solutions for fleets and governments.
Workforce management, scheduling, forecasting and trend analysis; strong verbal/written communication; Microsoft Office proficiency; bachelor's preferred or equivalent experience.
Anchorage County or Huntsville or Mobile County or North Little Rock or San Francisco or Los Angeles County or Sacramento or San Francisco or South San Francisco or District of Columbia or Jacksonville or Atlanta or Savannah or Chicago or Rock Island or Louisville or New Orleans or Salt Lake City or Seattle or Phoenix or Los Angeles or Denver or Washington or Miami or Indianapolis or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin or Concord or Baltimore or Detroit or North Saint Paul or Saint Paul or Saint Louis or Vicksburg or Wilmington or Omaha or Buffalo or Fort Hamilton or New York County or Cincinnati or Tulsa or Philadelphia or Pittsburgh or Charleston County or Memphis or Nashville or Dallas or Fort Worth or Galveston or Alexandria or Norfolk County or Winchester or Walla Walla or Huntington
$106k-$173k/yrOnsiteFull Time
U.S. Army Corps of Engineers: Federal Army engineering organization providing public infrastructure, water-resource, disaster-response, and environmental services.
1+ YOEBachelor's degree or qualifying exemption and one year of specialized procurement experience involving contracting policy, acquisition regulations, automated systems, workforce development, and complex studies.
ChewyNYSE: CHWY: Online retailer of pet food and pet-related products.
2+ YOE2+ years contact center workforce management experience, real-time decision-making, forecasting and analytics, strong communication, schedule flexibility for 24x7 coverage, proficiency with WFM platforms and data tools.
Microsoft Office Suite, Kronos, Verint, NICE, SQL, Python, VBA, Tableau
Denver or Phoenix or Las Vegas or San Francisco or New York City
$99k-$129k/yrHybridFull Time
Gusto: Gusto is a payroll, benefits, and human-resources software platform serving small and medium-sized businesses.
7+ YOE7+ years contact center WFM experience, AI fluency, WFM platform and automation experience, strong analytics and dashboarding skills, leadership and stakeholder communication, familiarity with COPC/ICMI/SWPP.
Newrez: National mortgage lender and loan servicer.
5+ YOEBachelor's degree in a relevant field and 5+ years in compensation, workforce planning, FP&A, HR analytics, or related analysis. Requires advanced Excel, reporting, financial systems, and complex data analysis skills.
Microsoft Excel, BI, Workday, Adaptive Planning, Power BI, Tableau, SAP, Oracle, Microsoft Authenticator