High school diploma, customer service experience, strong analytical, communication, problem-solving, data interpretation, and workforce management software skills; bachelor's degree preferred.
Emovis: Private Abertis mobility-technology serving transport operators with tolling and customer-service systems.
1+ YOE1-2 years contact center WFM experience preferred; high school diploma or equivalent required; availability during contact center hours; strong communication, analytical, and time-management skills.
Verint, IEX, Alvaria, Genesys Cloud WEM, Microsoft Office Suite