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Workforce Scheduling Senior Analyst
Richardson or Virginia Beach or Getzville or Indianapolis or Tucson or Tampa or Lakeland or Fredericksburg or Melville
$52k-$101k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years WFM experience in contact centers, 1+ year NICE WFM scheduling, strong stakeholder and presentation skills, forecasting and staffing knowledge, Excel and reporting tool experience.
NICE Workforce Management, NICE WFM, Employee Engagement Manager (EEM), Real-Time Adherence, Microsoft Excel, Power BI, Tableau, AWS Connect, Amazon Quick
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Analyst, Customer Service-Workforce - TForce Freight
Richmond or Henrico
HybridFull Time
Bachelor's degree required; strong written/verbal communication, self-motivated, Microsoft Word/Excel/Access proficiency, knowledge of call management and scheduling software, analytical and reporting skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Call Management Systems, Scheduling Software
5d
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Human Resources Analyst - Employee Relations
Stafford County, Virginia, United States
$69k-$121k/yr OnsiteFull Time
3+ YOEInterpreting employment law and county policy, conducting workplace investigations, advising management on employee relations, analyzing workforce data; requires ~3 years progressive HR experience and proficiency with Microsoft Office and HRIS.
Microsoft Office, HRIS