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Workforce Management Analyst I
Altamonte Springs, Florida, United States
$50k-$92k/yr OnsiteFull Time
3+ YOE3+ years call center operations experience, bachelor’s in business or data science, strong analytical and budgeting skills, proficiency with Microsoft Office and workforce management tools.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access
1w
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Workforce Scheduling Senior Analyst
Richardson or Virginia Beach or Getzville or Indianapolis or Tucson or Tampa or Lakeland or Fredericksburg or Melville
$52k-$101k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years WFM experience in contact centers, 1+ year NICE WFM scheduling, strong stakeholder and presentation skills, forecasting and staffing knowledge, Excel and reporting tool experience.
NICE Workforce Management, NICE WFM, Employee Engagement Manager (EEM), Real-Time Adherence, Microsoft Excel, Power BI, Tableau, AWS Connect, Amazon Quick
3w
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Workforce Management Real-Time Analyst
Orlando, Florida, United States
OnsiteTemporary
1+ YOE1-2 years contact center WFM experience preferred; high school diploma or equivalent required; availability during contact center hours; strong communication, analytical, and time-management skills.
Verint, IEX, Alvaria, Genesys Cloud WEM, Microsoft Office Suite
1mo
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Senior Compensation Analyst
Parsippany or Portland or Conshohocken or Charlotte or Fort Lauderdale or Tampa or Orlando
$87k-$125k/yr HybridFull Time
5+ YOE5+ years as an analyst supporting corporate compensation and incentive programs; 2+ years performing external market job evaluations; advanced Microsoft Excel skills; experience with Oracle HCM Workforce Compensation Module, JD Edwards, or CompAnalyst a plus.
Microsoft Excel, Microsoft Office, Oracle HCM Workforce Compensation Module, JD Edwards, CompAnalyst
3d
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Program Analyst
Kennedy Space Center, Florida, United States
$107k-$139k/yr OnsiteFull Time
1+ YOEExperience analyzing program financials, performing workforce and funding projections, and providing contractual oversight as a COR or Alternate COR; GS-12 equivalent work required.
2w
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Web Chat - Bilingual CSR
Boca Raton or Orlando
OnsiteFull Time
Call center experience required; forecasting, staffing and schedule optimization for contact centers; strong communication and analytical skills; ability to sit for prolonged periods and lift up to 15 pounds.
Vector