CNA National: Administers vehicle service contracts and protection plans through dealerships.
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
Edward Jones: Offers investment management and financial planning through local branches.
3+ YOEBachelor's degree in business or equivalent preferred; 3+ years of contact center or functional experience and call center experience. Requires forecasting, analytics, workforce management, communication, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Verint, NiCE/IEX
Edward Jones: Provides personalized financial advice and wealth management services.
3+ YOEBachelor's degree in business or equivalent experience preferred; 3+ years of contact center and call center experience; workforce management experience preferred; strong analytical, mathematical, communication, and organizational skills.
Verint, NiCE/IEX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Newrez: Provides residential mortgage lending and loan servicing solutions.
5+ YOEBachelor's degree in a relevant field and 5+ years in compensation, workforce planning, FP&A, HR analytics, or related analysis. Requires advanced Excel, reporting, financial systems, and complex data analysis skills.
Microsoft Excel, BI, Workday, Adaptive Planning, Power BI, Tableau, SAP, Oracle, Microsoft Authenticator