30 workforce analytics jobs at 23 companies in Phoenix, AZ
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Director, Workforce Management
Phoenix, Arizona, United States
OnsiteFull Time
Upgrade: Offers personal loans, credit cards, and online banking services.
8+ YOE3+ Mgmt8+ years in Workforce Management; 3+ years in senior leadership; experience managing hybrid on/offshore WFM and BPO partners; proficient with WFM platforms, analytics (SQL, Tableau); strong cross-functional influence and executive presence.
GraingerNYSE: GWW: Distributes maintenance, repair, and operating supplies to businesses.
7+ YOEBachelor's degree, 7+ years in contact/service center operations or workforce management, 3+ years using WFM/telephony tools, workforce management and analytics expertise, team leadership and contingency planning skills.
LEGO: Manufactures and sells iconic interlocking plastic building bricks globally.
Experienced workforce planner with forecasting, statistical modeling, Excel proficiency, contact-center knowledge, WFM systems experience, strong communication and analytical skills; international travel up to twice yearly.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
American ExpressNYSE: AXP: Global financial services and credit card payment network.
Experience in workforce planning, forecasting, capacity planning, reporting, and operational strategy within large-scale or investigative/compliance environments; proven people leadership, strong analytics, stakeholder management, and ability to drive operational improvements. US work eligibility required.
DriveTime: Sells used vehicles and provides in-house auto financing.
1+ YOE1+ year contact center experience and 1+ year WFM experience including forecasting and scheduling; bachelor’s degree or equivalent experience; strong analytical, reporting, and communication skills; Microsoft Office proficiency.
Genesys Cloud, SQL, Snowflake, Python, Sigma, Microsoft Office
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
Proven senior leadership in people analytics, workforce strategy, data governance, and AI readiness; ability to influence executives and deliver enterprise analytics solutions.
TaskUs: Provides outsourced customer experience and digital services for technology companies.
2+ MgmtExperience in AV operations or emergency response preferred; 2+ years leadership experience; strong analytical skills; proficiency with Google Sheets and Microsoft Excel; excellent communication and decision-making under pressure.
Business Intelligence Engineer, Workforce Staffing Global Analytics and Automation
Tempe or Seattle
$100k-$160k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ years analyzing data with Redshift/Oracle/NoSQL, 1+ years SQL/ETL, experience processing large datasets, developing automated reporting, Tableau/Quicksight, statistical packages (R/SAS/Matlab), and Python scripting. AWS experience preferred.
MedImpact: Independent pharmacy benefit management and healthcare technology services provider.
6+ YOEBS/BA and 6+ years experience (or equivalent), 2 years SME, proficiency with BI/query tools, relational databases, Microsoft Office and Excel, familiarity with WFM systems, strong analytical and communication skills.
Golden32, Toad, PowerBI, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Visio, Nice IEX, Verint
Instrumentation and Controls -Marketing and Workforce Development Specialist - Chandler, AZ (Greenwood, IN, IN, US, 46143)
Chandler or Greenwood or El Paso or Arizona or New Mexico or Texas or Clark County
OnsiteFull Time
Endress+Hauser: Global leader in measurement instrumentation and process automation.
1+ YOEAssociate degree in marketing/workforce development or 2+ years relevant experience; 1+ year in a progressive role (2 preferred); some travel; proficiency with Microsoft Office and CRM; strong communication and analytical skills.
Master’s student in Data Analytics/Data Science/Business Analytics/AI/ML; internship; strong interest in Talent Acquisition and workforce analytics; able to analyze unstructured data.
ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
5+ YOEBachelor's in business/finance/statistics/operations, 5+ years WFM in contact center, strong forecasting and analytics, Microsoft Excel/PowerPoint proficiency, excellent communication and contact-center metric knowledge.
Microsoft Excel, Microsoft PowerPoint, NICE CXone, Python, R
Troon: Provides management and hospitality services for golf and country clubs.
3+ YOE3+ years HR experience in compensation, benefits, or analytics; strong Excel and analytic skills; knowledge of wage and benefits laws; HRIS experience; bachelor’s degree or equivalent.
UKG, Workforce Dimensions, IBM Cognos Analytics, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft SharePoint