6 workforce management analyst jobs at 6 companies in Babylon, NY
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Senior Workforce Management Analyst (Remote)
New York or United States
$86k-$115k/yrRemoteFull Time
World Education Services: Nonprofit social enterprise providing international credential evaluations and inclusion programs for immigrants, refugees, and international students.
5+ YOE5+ years WFM/forecasting/capacity planning experience in contact centers, advanced Excel/Sheets skills, experience with WFM tools and BPO/vendor management, strong presentation and stakeholder influence skills.
Microsoft Excel, Google Sheets, NICE, Verint, Genesys, CCMath
Ralph LaurenNYSE: RL: Global leader in design, marketing, and distribution of lifestyle products.
Use data and analytics to optimize staffing, scheduling, payroll and store KPIs; produce reports, manage projects, and partner with retail and finance teams. Proficiency in Excel and project tools required.
Smartsheet, Microsoft Excel, Adobe Acrobat, Microsoft Word, Microsoft Outlook, Adobe Suite
Denver or Phoenix or Las Vegas or San Francisco or New York City
$99k-$129k/yrHybridFull Time
Gusto: Gusto is a payroll, benefits, and human-resources software platform serving small and medium-sized businesses.
7+ YOE7+ years contact center WFM experience, AI fluency, WFM platform and automation experience, strong analytics and dashboarding skills, leadership and stakeholder communication, familiarity with COPC/ICMI/SWPP.
CapgeminiEuronext Paris: CAP: Global leader in consulting, digital transformation, and engineering services.
Experienced analyst with Microsoft Viva Insights or workforce analytics experience, business requirements expertise, stakeholder management, large-dataset analysis, and strong analytical and problem-solving skills.
Microsoft Viva Insights, Microsoft Viva Suite, Microsoft 365, Microsoft Teams Analytics, Microsoft Power BI, Microsoft Excel, Microsoft SharePoint Online, SQL
Montefiore Nyack Hospital: Community acute care hospital serving Rockland County, New York.
3+ YOEAssociate's degree in a related business, finance, accounting, information systems, or human resources field; 3+ years administering UKG Workforce Management, including timekeeping, accruals, scheduling, and reporting.
City of New York: Official government portal for the City of New York.
2+ YOERequires a master's degree, or bachelor's degree plus 2 years relevant experience, or equivalent education and experience. High school diploma required; analytical, workforce data, reporting, and project coordination skills needed.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Tableau, Power BI