Lead Business Strategy Analyst - P&C Contact Center Workforce Analytics
San Antonio or Phoenix or Colorado Springs or Tampa or Chesapeake
$127k-$243k/yrHybridFull Time
USAA: Provides insurance and banking to the military community.
6+ YOE8+ years analytics/strategy experience (or 6+ with advanced degree). Expertise in workforce planning, capacity management, predictive modeling, forecasting, and translating data into strategic recommendations.