85 workforce management jobs at 62 companies in Coolidge, AZ
3mo
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Manager, Workforce Management, Planning & Strategy
Rochester or Phoenix
$74k-$117k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years in workforce planning and management in large multi-site contact centers, 5 years leading people; Bachelor's degree preferred; experience with forecasting, scheduling, finance, KPIs, and Genesys preferred; strong communication and project management skills.
Genesys
1mo
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
1mo
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Workforce Management Specialist
Fort Worth or Dallas or Tempe or United States
OnsiteFull Time
1+ YOE1+ year contact center experience and 1+ year WFM experience including forecasting and scheduling; bachelor’s degree or equivalent experience; strong analytical, reporting, and communication skills; Microsoft Office proficiency.
Genesys Cloud, SQL, Snowflake, Python, Sigma, Microsoft Office
1w
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Management & Program Analyst (Workforce Management)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yr OnsiteFull Time
1+ YOERequires specialized experience in workforce management including position management, staffing, performance management, awards, and workers' compensation; 1 year specialized experience at next lower grade.
12h
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CCaaS & Workforce Management Analyst/Administrator
Scottsdale, Arizona, United States
HybridFull Time
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
1w
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Senior Workforce Management Analyst
Mexico City or Phoenix
OnsiteFull Time
4+ YOERequires 4+ years of post-graduate experience, strong analytical and communication skills, Excel or Google Sheets modeling, and ability to solve complex problems in fast-paced operations environments.
Microsoft Excel, Google Sheets, SQL
2w
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Workforce Manager
Phoenix, Arizona, United States
$54k-$62k/yr OnsiteFull Time
Customer- or sales-focused experience in a team environment; bachelor’s degree preferred; ability to liaise with client managers, office and contract employees and manage temporary workforce.
1mo
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Manager, Digital Workforce & IAM Product Management (IAM)
Chicago or Tempe
$137k-$234k/yr OnsiteFull Time
Experience leading engineering and product teams, product management for AI/automation and IAM, knowledge of identity/authentication/authorization, cyber security alignment, roadmap and stakeholder management.
IAM, AI Agents, Digital CoWorkers
1w
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Workforce Planning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years workforce or labor planning experience, advanced Excel and forecasting skills, experience with labor models and analytics, strong communication and stakeholder management.
Microsoft Excel, Power BI, Tableau, SQL, SAP, Workday, UKG, Kronos, Blue Yonder
2mo
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Director, Workforce Partnerships
Los Angeles or Mesa
OnsiteFull Time
7+ YOE7+ years in workforce development or related field; institutional partnerships; curriculum/ training operations; strong cross-functional communication; Bachelor’s in Education/Workforce Development or related field; experience building partnerships.
2d
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Workforce Manager
Chandler or Phoenix
OnsiteFull Time
10+ YOE5+ MgmtPreferred craftsperson certificate or related bachelor's degree, 10 years of progressive labor or lead-hand experience, and 5+ years supervising. Requires recruitment, labor relations, negotiation, communication, and critical-thinking skills.
1mo
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WORKFORCE PROGRAM SPECIALIST
Apache Junction or Casa Grande or Chandler or Coolidge or Eloy or Florence or Gilbert or Marana or Mesa or Queen Creek or San Tan Valley
$46k/yr FieldFull Time
2+ YOESupervising inmate/workforce participants and production in manufacturing settings, maintaining safety and security, conducting searches and inventory control, strong written/verbal communication, ability to lift ~20 lbs, background/drug screen and TB test, CDL with passenger endorsement preferred/required within 90 days.
1mo
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
2mo
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Planning Analyst, Workforce Management
Phoenix or San Francisco or New York City or Los Angeles
$100k-$115k/yr HybridFull Time
4+ YOE4+ years of workforce management experience, strong communication, SQL proficiency, intraday queue and schedule adherence familiarity, and ability to translate data into operational guidance.
SQL
3mo
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Workforce Training & Development Manager (Construction)
Phoenix, Arizona, United States
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years in workforce training for commercial HVAC/plumbing; NCCER experience; OSHA compliance; travel; strong communication.
NCCER, OSHA, LMS, EPA 608
3mo
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Disaster Workforce Engagement Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree; 5+ years leading volunteer teams; valid driver’s license; strong collaboration and communication skills.
Microsoft Office, Word, Excel, PowerPoint, Outlook
4w
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Workforce RTM Manager (Onsite-Chandler, AZ)
Chandler, Arizona, United States
$73k-$109k/yr OnsiteFull Time
2+ MgmtExperience in AV operations or emergency response preferred; 2+ years leadership experience; strong analytical skills; proficiency with Google Sheets and Microsoft Excel; excellent communication and decision-making under pressure.
Google Sheets, Microsoft Excel
3w
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Workforce Development Trainer - Bilingual
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEExperience delivering training in construction or related fields, instructional design or certification preferred, 4+ years related experience, ability to assess needs, present to groups, and manage training metrics; bachelor's degree or equivalent.
DocuSign, LinkedIn Learning
3w
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Digital AI Workforce Specialist
United States or Atlanta or Dallas or Fargo or Seattle or San Diego or Phoenix or Denver or Chicago or Austin or Fort Lauderdale
$31-$65/hr HybridFull Time
3+ YOEBachelor's degree in IT, Business or related field; 3+ years technology sales or account management; solution sales or consulting experience; consultative selling and stakeholder engagement skills.
M365 Copilot, Copilot Studio, Copilot Chat, ME3, ME5
1w
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Resource Management & Analytics, WFM
Denver or Phoenix or Las Vegas or San Francisco or New York City
$99k-$129k/yr HybridFull Time
7+ YOE7+ years contact center WFM experience, AI fluency, WFM platform and automation experience, strong analytics and dashboarding skills, leadership and stakeholder communication, familiarity with COPC/ICMI/SWPP.
PagerDuty