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407 workforce management jobs at 258 companies in New York City, NY

3mo
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Senior Associate, Workforce Management - UKG
Orlando or Atlanta or Chicago or Indianapolis or Charlotte or Montvale or New York City or Dallas
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years UKG consulting experience with workforce management; bachelor’s degree required; UKG product certifications preferred; ability to travel; must be authorized to work in the U.S. without sponsorship.
UKG Pro, UKG Ready, UKG Dimensions
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2w
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Workforce Management Manager
Cranford, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Moore Holdings
Moore Holdings: Operates Renewal by Andersen residential window and door franchises.
Experience tuning and operating Verint, contact-center forecasting and scheduling, managing remote WFM teams, explaining WFM concepts, and leading analysts.
Verint
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1mo
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
HealthPlanOne
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
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2mo
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Senior Workforce Management Analyst (Remote)
New York or United States
$86k-$115k/yr RemoteFull Time
World Education Services
World Education Services: Evaluates international academic credentials for immigrants and students.
5+ YOE5+ years WFM/forecasting/capacity planning experience in contact centers, advanced Excel/Sheets skills, experience with WFM tools and BPO/vendor management, strong presentation and stakeholder influence skills.
Microsoft Excel, Google Sheets, NICE, Verint, Genesys, CCMath
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2w
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Manager- Workforce Analytics
Manhattan, New York, United States
$102k-$155k/yr OnsiteFull Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Designs, manufactures and distributes ophthalmic lenses, frames and sunglasses.
3+ YOEBachelor's degree in business/finance/systems, 3+ years workforce analytics experience, strong analytical and communication skills, experience with UKG or other workforce management solutions.
UKG
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14h
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Management & Program Analyst (Workforce Management)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yr OnsiteFull Time
U.S. Customs and Border Protection
U.S. Customs and Border Protection: Secures United States borders and facilitates international trade and travel.
1+ YOERequires one year of specialized workforce management or human capital experience equivalent to GS-12, U.S. citizenship, English proficiency, U.S. residency, and successful background investigation.
Table of Organization (T/O), USA Hire, Microsoft Office 365, E-Verify
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1mo
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Workforce Coordinator
New York, New York, United States
$62k-$65k/yr OnsiteFull Time
Global Kids
Global Kids: Provides global education and leadership programs for urban youth.
2+ YOEBachelor's degree or equivalent experience,2+ years working with middle/high school youth,experience with youth workforce programs,program compliance,employer engagement,and staff supervision required.
DYCD Connect, Youth Employment Programs (YEPS), CUNY
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1mo
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Senior Manager, Workforce Management | New York, NY
New York, New York, United States
$140k-$160k/yr HybridFull Time
Talkiatry
Talkiatry: A technology-powered mental health provider focused on making high-quality psychiatry more accessible and sustainable.
7+ YOE7+ years in operations analytics/WFM supporting large-scale contact center or patient access operations; advanced Excel/GSheet/SQL and visualization skills; experience with Genesys/ServiceNow/Salesforce; Bachelor\u0002s required, Master\u0002s preferred.
Microsoft Excel, GSheet, SQL, Tableau, Looker, Omni, Genesys, ServiceNow, Salesforce
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2w
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Workforce Supervisor (59514)
Garden City, New York, United States
$86k-$108k/yr OnsiteFull Time
AAA Northeast
AAA Northeast: Provides roadside assistance, travel, and insurance services for members.
3+ YOE2+ MgmtOversee workforce schedulers, manage intraday staffing and load balancing, analyze call volume trends, and support hiring/training inputs. Requires Associate's degree, 3+ years relevant experience, 2+ years realtime scheduling and leadership.
Workforce Management (WFM)
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3w
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Workforce Development Manager
New York City or Westchester County or New York
$105k-$131k/yr HybridFull Time
1199SEIU Funds
1199SEIU Funds: Administers health, pension, and training benefits for union members.
5+ YOE2+ MgmtBachelor's (or equivalent experience) and 5+ years in workforce development/training in healthcare, 2+ years supervisory experience; strong project management, mediation, and curriculum development skills.
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2d
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Manager, Workforce Operations
Phoenix or New York City or San Francisco or Los Angeles
$140k-$160k/yr HybridFull Time
Whatnot
Whatnot: Social marketplace for buying and selling via live streams
6+ YOERequires 6+ years of experience, including 4+ in workforce management, strong data analysis and SQL skills, Zendesk and customer support systems experience, and excellent communication.
SQL, Zendesk
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3d
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Management and Program Analyst (Workforce Management)
Blaine or Seattle or Kansas City or Indianapolis or Denver or Atlanta or Albuquerque or Portland or New York or New Orleans or Phoenix or Austin or Minneapolis or Boston or Salt Lake City or Los Angeles or San Francisco or Chicago or Oklahoma City or Washington or Miami
$84k-$131k/yr OnsiteFull Time
U.S. Customs and Border Protection
U.S. Customs and Border Protection: Protecting national borders and facilitating lawful international trade.
1+ YOERequires one year of specialized workforce management or program analysis experience at GS-10 or equivalent; U.S. citizenship, English pre-employment processes, background investigation, and U.S. residency requirements apply.
E-Verify
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5d
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Leader, Workforce Intelligence
New York, New York, United States
$210k-$225k/yr OnsiteFull Time
Success Academy Charter Schools
Success Academy Charter Schools: Operates a network of public charter schools for K-12 students.
10+ YOEBachelor's degree and 10+ years of progressive workforce planning, analytics, or enterprise transformation experience. Requires HRIS reporting, predictive analytics, data governance, strategic thinking, and executive influence.
Workday, ADP, Cigna, One Medical, Dado, Zkipster, Rewards Gateway, Greenhouse
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2mo
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Senior Workforce Planning Strategist, AWS Workforce Planning
Arlington or Seattle or New York
$149k-$221k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years technical product/program management experience, strong analytical and statistical skills, workforce planning and automation experience, stakeholder communication, experience building tools and playbooks.
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1w
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Senior Manager, Workforce Training Program
Brooklyn, New York, United States
$105k-$110k/yr OnsiteFull Time
Brooklyn Navy Yard Development Corporation
Brooklyn Navy Yard Development Corporation: Develops and manages the Brooklyn Navy Yard industrial park.
5+ YOE3+ MgmtBachelor's degree and 5+ years in workforce development or related fields required, including 3+ years managing technical training operations. Requires communication, data, partnership, and organizational skills.
Microsoft Office Suite, Airtable, CRM
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6d
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Workforce Design Associate
New York City, New York, United States
$88k-$135k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
4+ YOEBachelor’s degree and 4+ years in HR, workforce initiatives, analytics, strategy, operations, or consulting. Requires advanced Excel and PowerPoint, analytical, communication, project management, and organizational skills.
Microsoft Excel, Microsoft PowerPoint
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1mo
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Workforce Development Specialist
Staten Island, New York, United States
$46k-$51k/yr OnsiteFull Time
Community Health Action of Staten Island
Community Health Action of Staten Island: Provides community health services and social welfare programs.
2+ YOECRPA required (may be completed within 3 months); 2+ years in addiction/substance use disorder work and 1+ year workforce development; experience facilitating training, case management, EHR documentation, and strong communication/computer skills.
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6d
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Senior Manager Workforce Planning
Newark, New Jersey, United States
$133k-$218k/yr HybridFull Time
Public Service Enterprise Group
Public Service Enterprise GroupNYSE: PEG: Providing energy, utility, and power generation services.
8+ YOE4+ MgmtBachelor's degree in accounting, finance, business, or related field; 8 years of call center workforce planning experience; 4 years of management experience; NICE IEX or similar software experience; nuclear site access eligibility.
NICE IEX, Microsoft Excel
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1mo
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Healthcare Workforce Advisory Senior Manager
Arlington or Atlanta or Austin or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$123k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOERequires 8+ years in healthcare workforce advisory, consulting, talent strategy, organization design, labor analytics, or related healthcare transformation; expertise in strategic workforce planning and healthcare labor analysis.
HRIS, RHTP, RFP, RFA
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3w
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Workforce Counselor - Healthcare Bridge Program (62428)
New York, New York, United States
$45k-$50k/yr OnsiteFull Time
University Settlement
University Settlement: Provides social services and educational programs to New Yorkers.
Bachelor's degree required; experience in workforce development, case management, or adult education preferred. Strong communication, caseload management, job-readiness coaching, and proficiency with Microsoft Office, SharePoint, and Google Workspace.
Microsoft Office, Microsoft SharePoint, Google Workspace
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