104 workforce management jobs at 70 companies in Queen Creek, AZ
3mo
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Manager, Workforce Management, Planning & Strategy
Rochester or Phoenix
$74k-$117k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years in workforce planning and management in large multi-site contact centers, 5 years leading people; Bachelor's degree preferred; experience with forecasting, scheduling, finance, KPIs, and Genesys preferred; strong communication and project management skills.
Genesys
1mo
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Workforce Management Specialist
Florida or Indiana or Ohio or Louisiana or Iowa or New Hampshire or Delaware or North Carolina or Utah or Montana or Oklahoma or Virginia or Shelton or Arkansas or Alabama or Missouri or Pittsburgh or Nevada or San Antonio or New York City or Tampa or St. Petersburg or Mississippi or Tennessee or Orlando or New Mexico or Kansas or Maitland or Phoenix or Idaho or West Virginia or Gilbert or Maine or Pennsylvania or Nebraska or Sunrise or Port St. Lucie or South Carolina or Georgia or Wisconsin or Texas or Dallas or Connecticut or Arizona or Kentucky
RemoteFull Time
High school diploma, intermediate-to-advanced Microsoft Works Suite, data analysis and forecasting skills, excellent communication and time management; WFM tool experience and 2 years real-time WFM preferred.
Microsoft Works Suite, IEX, Verint, Calabrio, Five9, CXOne WFM
1mo
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Workforce Management Specialist
Fort Worth or Dallas or Tempe or United States
OnsiteFull Time
1+ YOE1+ year contact center experience and 1+ year WFM experience including forecasting and scheduling; bachelor’s degree or equivalent experience; strong analytical, reporting, and communication skills; Microsoft Office proficiency.
Genesys Cloud, SQL, Snowflake, Python, Sigma, Microsoft Office
1w
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CCaaS & Workforce Management Analyst/Administrator
Scottsdale, Arizona, United States
HybridFull Time
3+ YOERequires 3–5 years in contact center, workforce management, claims, scheduling, reporting, or systems support; Excel proficiency and analytical skills. Bachelor's degree preferred; high school diploma with technical certifications accepted.
RingCentral, DialPad, Five9, Genesys, NICE, Verint, Microsoft Excel
2w
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Senior Workforce Management Analyst
Mexico City or Phoenix
OnsiteFull Time
4+ YOERequires 4+ years of post-graduate experience, strong analytical and communication skills, Excel or Google Sheets modeling, and ability to solve complex problems in fast-paced operations environments.
Microsoft Excel, Google Sheets, SQL
2d
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Management and Program Analyst (Workforce Management)
Blaine or Seattle or Salt Lake City or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$84k-$131k/yr OnsiteFull Time
1+ YOEOne year of specialized workforce management or program analysis experience at the next lower grade; U.S. citizenship, English proficiency, and three years of U.S. residency in the past five required.
SF-50, USA Hire, USAJOBS, E-Verify
1mo
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Manager, Digital Workforce & IAM Product Management (IAM)
Chicago or Tempe
$137k-$234k/yr OnsiteFull Time
Experience leading engineering and product teams, product management for AI/automation and IAM, knowledge of identity/authentication/authorization, cyber security alignment, roadmap and stakeholder management.
IAM, AI Agents, Digital CoWorkers
2w
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Workforce Planning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years workforce or labor planning experience, advanced Excel and forecasting skills, experience with labor models and analytics, strong communication and stakeholder management.
Microsoft Excel, Power BI, Tableau, SQL, SAP, Workday, UKG, Kronos, Blue Yonder
1d
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Management and Program Analyst (Workforce Management)
Blaine or Seattle or Kansas City or Indianapolis or Denver or Atlanta or Albuquerque or Portland or New York or New Orleans or Phoenix or Austin or Minneapolis or Boston or Salt Lake City or Los Angeles or San Francisco or Chicago or Oklahoma City or Washington or Miami
$84k-$131k/yr OnsiteFull Time
1+ YOERequires one year of specialized workforce management or program analysis experience at GS-10 or equivalent; U.S. citizenship, English pre-employment processes, background investigation, and U.S. residency requirements apply.
E-Verify
2mo
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Director, Workforce Partnerships
Los Angeles or Mesa
OnsiteFull Time
7+ YOE7+ years in workforce development or related field; institutional partnerships; curriculum/ training operations; strong cross-functional communication; Bachelor’s in Education/Workforce Development or related field; experience building partnerships.
1mo
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WORKFORCE PROGRAM SPECIALIST
Buckeye or Glendale or Goodyear or Tolleson
$46k/yr OnsiteFull Time
2+ YOESupervise inmate/workforce participants at manufacturing sites, maintain security, perform searches and counts, complete reports, and transport participants; background check and drug test required; CDL with passenger endorsement preferred.
4w
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Healthcare Workforce Advisory Senior Manager
Arlington or Atlanta or Austin or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$123k-$338k/yr OnsiteFull Time
8+ YOERequires 8+ years in healthcare workforce advisory, consulting, talent strategy, organization design, labor analytics, or related healthcare transformation; expertise in strategic workforce planning and healthcare labor analysis.
HRIS, RHTP, RFP, RFA
1w
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Workforce Manager
Chandler or Phoenix
OnsiteFull Time
10+ YOE5+ MgmtPreferred craftsperson certificate or related bachelor's degree, 10 years of progressive labor or lead-hand experience, and 5+ years supervising. Requires recruitment, labor relations, negotiation, communication, and critical-thinking skills.
1mo
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Healthcare Workforce Advisory Senior Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or St. Petersburg or Hartford or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Nashville or Detroit or San Diego
$113k-$338k/yr OnsiteFull Time
8+ YOEMinimum 8 years in healthcare workforce advisory or related consulting; expertise in workforce planning, labor analytics, talent strategy, and stakeholder engagement across provider, payer, and public health contexts.
3mo
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Planning Analyst, Workforce Management
Phoenix or San Francisco or New York City or Los Angeles
$100k-$115k/yr HybridFull Time
4+ YOE4+ years of workforce management experience, strong communication, SQL proficiency, intraday queue and schedule adherence familiarity, and ability to translate data into operational guidance.
SQL
1d
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Director of Workforce Programs
Phoenix, Arizona, United States
$85k-$100k/yr OnsiteFull Time
3+ YOERequires 3+ years in transition or workforce programming for adults or older students with moderate to severe disabilities, leadership skills, and an Arizona IVP fingerprint clearance card; BCBA and vocational experience preferred.
WIOA
3mo
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Disaster Workforce Engagement Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree; 5+ years leading volunteer teams; valid driver’s license; strong collaboration and communication skills.
Microsoft Office, Word, Excel, PowerPoint, Outlook
1h
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Global Workforce Planning & Supply Manager
Phoenix, Arizona, United States
$89k-$135k/yr OnsiteFull Time
5+ MgmtBachelor's degree or equivalent experience preferred; 5+ years of management and leadership experience required. Requires workforce planning, transportation or logistics, international compliance, advanced spreadsheet, scripting, API, SQL, and cloud platform skills.
Microsoft Excel, Google Sheets, Microsoft Office, GSuite, JavaScript (JS), Python, RESTful APIs, SQL, Google Cloud Platform (GCP), BigQuery, Cloud Storage, Cloud SQL
1mo
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Workforce Development Trainer - Bilingual
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEExperience delivering training in construction or related fields, instructional design or certification preferred, 4+ years related experience, ability to assess needs, present to groups, and manage training metrics; bachelor's degree or equivalent.
DocuSign, LinkedIn Learning
1mo
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Digital AI Workforce Specialist
United States or Atlanta or Dallas or Fargo or Seattle or San Diego or Phoenix or Denver or Chicago or Austin or Fort Lauderdale
$31-$65/hr HybridFull Time
3+ YOEBachelor's degree in IT, Business or related field; 3+ years technology sales or account management; solution sales or consulting experience; consultative selling and stakeholder engagement skills.
M365 Copilot, Copilot Studio, Copilot Chat, ME3, ME5