New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
5 workforce planning analyst jobs at 4 companies in New York City, NY
3mo
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Planning Analyst, Workforce Management
Phoenix or San Francisco or New York City or Los Angeles
$100k-$115k/yr HybridFull Time
4+ YOE4+ years of workforce management experience, strong communication, SQL proficiency, intraday queue and schedule adherence familiarity, and ability to translate data into operational guidance.
SQL
1mo
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Workforce Operations Analyst (Contract)
New York, New York, United States
$50/hr HybridContract
2+ YOE2+ years WFM or support operations analytics experience; hands-on Assembled administration (NICE/Verint/Playvox relevant); forecasting, staffing plan translation, SLA and support-metrics expertise, strong data analysis and communication.
Assembled, NICE, Verint, Playvox
2mo
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Senior Workforce Management Analyst (Remote)
New York or United States
$86k-$115k/yr RemoteFull Time
5+ YOE5+ years WFM/forecasting/capacity planning experience in contact centers, advanced Excel/Sheets skills, experience with WFM tools and BPO/vendor management, strong presentation and stakeholder influence skills.
Microsoft Excel, Google Sheets, NICE, Verint, Genesys, CCMath
1w
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Senior Benefits Analyst
United States or New York City or San Francisco or Chicago or Los Angeles or Seattle
$72k-$108k/yr RemoteFull Time
5+ YOE5–7 years of progressive benefits or HR administration experience, benefits regulation expertise, retirement plan administration, workers’ compensation and leave oversight, and advanced ADP Workforce Now and Excel proficiency.
ADP Workforce Now, Microsoft Excel, Microsoft SharePoint, FMLA, ADA, STD, LTD, OSHA, 403(b), 457, IRS, DOL, Form 5500, ADP, VLOOKUP
1w
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Senior Product Services & Management Analyst (hybrid)
Lake Success, New York, United States
$85k-$147k/yr HybridFull Time
Northwell Health: Provides clinical healthcare services through a hospital network.
3+ YOEBachelor's degree or equivalent experience and 3–5 years of relevant experience. Experience with learning systems, ServiceNow, workforce planning, Microsoft tools, Power BI, reporting, process improvement, and project coordination.
Learning Management Systems, Cornerstone, ServiceNow, Microsoft Excel, Power BI, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, Microsoft Office