3+ YOEBachelor’s degree in Computer Science or equivalent experience; 3–5 years with Zendesk or comparable CRM, JavaScript, SQL, and REST API integrations; Zendesk administration certification preferred.
OpendoorNASDAQ: OPEN: Digital marketplace for buying and selling residential real estate.
Manage transactions from contract to close, coordinate title/escrow/HOA workflows, communicate with stakeholders, use Zendesk, strong attention to detail and organization.
CIVANA: A wellness resort providing spa services and fitness programs.
5+ years leading customer success or guest services; experience in high-volume multi-channel operations; Zendesk proficiency; revenue ownership; analytics; leadership.
New York or Austin or King of Prussia or Scottsdale
$70k-$80k/yrHybridFull Time
Vestwell: Digital infrastructure for workplace retirement and savings programs.
2+ YOE2-4 years project management; experience with Jira/Zendesk/Asana/Google Workspace; learning retirement plan design; strong communication and client management.
Phoenix or New York City or San Francisco or Los Angeles
$140k-$160k/yrHybridFull Time
Whatnot: Social marketplace for buying and selling via live streams
6+ YOERequires 6+ years of experience, including 4+ in workforce management, strong data analysis and SQL skills, Zendesk and customer support systems experience, and excellent communication.
Fullbay: Management software for heavy-duty repair shops and fleets.
2+ YOE2+ years in Customer Success, Account Management, or Support (B2B SaaS preferred). Strong communication, CRM experience (Salesforce, ChurnZero, Gainsight, Zendesk), prioritization and independent judgment.
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
5+ YOE5+ years IT engineering experience, 3+ years Zendesk architecture, IAM integrations (Okta), scripting in Python or Bash, project leadership, HIPAA/SOC2/SOX compliance familiarity.
Zendesk, Okta, JAMF, Google Workspace, Oomnitza, Slack, Python, Bash, Liquid
TicketManager: Software for corporate ticket and guest experience management.
1+ YOEBachelor's degree, 1–3+ years of related experience, B2B software customer service or administrative support experience, Zendesk or similar platform experience, and strong communication and troubleshooting skills.
Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Idaho or Illinois or Kansas or Kentucky or Maryland or Maine or Michigan or Missouri or North Carolina or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Washington or Wisconsin
$22-$26/hrRemoteFull Time
Nabis: Operates a technology platform for wholesale cannabis distribution and logistics.
3+ YOE3+ years B2B collections or high-volume customer service experience, strong negotiation, Excel/Google Sheets proficiency, experience with Slack/Asana/Zendesk, bachelor\u0002s degree preferred.
Slack, Asana, Zendesk, Microsoft Excel, Google Sheets
Wisconsin or Alabama or Arizona or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Louisiana or Michigan or Minnesota or Missouri or Montana or Nebraska or North Carolina or North Dakota or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or West Virginia
$59k-$80k/yrHybridFull Time
Fox World Travel: A corporate travel providing managed travel services and operational support for client accounts.
5+ YOE2+ Mgmt5+ years progressive corporate travel experience with 2+ years managerial experience; proficiency in Travelport+, Sabre GDS, Microsoft Office, Zendesk, Smartsheet, Five9; ability to travel up to 30%.
Travelport+, Sabre GDS, Microsoft Office, Zendesk, Smartsheet, Five9
Rockford Fosgate: Designs and manufactures high-performance audio equipment and sound systems.
2+ YOE2+ years customer service or related experience preferred; high school diploma required; proficiency with Zendesk, Oracle, Microsoft Office; strong verbal/written communication and problem-solving skills.
Zendesk, Oracle, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Kikoff: A profitable fintech building consumer financial products to help people build credit, access liquidity, and save money.
2+ YOE2–5 years customer support experience with escalations, strong written communication, high ownership, ability to work in a structured ops team; Zendesk experience and fintech/regulatory familiarity preferred.
Sparkle Grooming Co.: A membership-based dog grooming and wellness that provides salon-style grooming while supporting community K9 services.
3+ YOEHigh school diploma, 3+ years IT support or help desk experience preferred; experience with Apple/iPad and Windows environments, networking, Zendesk, Google Workspace, RingCentral; strong troubleshooting and communication skills.
Apple, iPad, Windows, Zendesk, Google Workspace, RingCentral
Vantage Mobility: A delivering mobility solutions and customer-focused service for adaptive vehicle customers.
2+ YOEHigh school diploma/GED,2+ years customer service or call center experience,CRM experience (Salesforce or Zendesk) preferred,proficient with Microsoft Office,excellent communication and problem-solving skills.
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
1+ YOE1+ year customer-facing support or strategic account experience; strong written and verbal communication; familiarity with Zendesk, Jira, Salesforce; weekend availability required; technical mindset and problem-solving skills.
Arcoro: Modular HR and payroll software for the construction industry.
Provides HRIS and payroll platform support; preferred 3+ years customer support/B2B SaaS experience, payroll knowledge, Fundamental Payroll Certification preferred, and proficiency with Microsoft Office (Excel, Outlook) and Zendesk.
Zendesk, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Office, HRIS, ERP
Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Missouri or Nebraska or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or District of Columbia or West Virginia
$130k-$167k/yrRemoteFull Time
Niche: Online platform for school rankings, reviews, and student recruitment.
5+ YOE5–7 years in revenue/sales/customer success operations in B2B SaaS, strong Salesforce and comp knowledge, Excel/Google Sheets proficiency, experience with SPIFF, Zendesk, Rocketlane, excellent communication and organization.
Salesforce, Microsoft Excel, Google Sheets, SPIFF, Zendesk, Rocketlane
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
Fourth: Provider of end-to-end restaurant and hospitality management software.
1+ YOE1–3+ years customer success/account management experience with payroll/PEO/HCM accounts, working knowledge of payroll/PEO fundamentals, compliance escalation comfort, Salesforce proficiency, Zendesk/NetSuite familiarity.