47 zendesk jobs at 33 companies in Miami, FL
1mo
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Customer Service at Founteyn
Fort Lauderdale, Florida, United States
OnsiteFull Time
Experience in customer service, service coordination or operations; comfortable organizing schedules and installations; CRM/ticketing experience (HubSpot, Salesforce, Zendesk); strong communication and documentation skills.
HubSpot, Salesforce, Zendesk
1w
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IT Coordinator Level 1 Healthcare
Plantation, Florida, United States
$25-$27/hr HybridFull Time
2+ YOE2+ years Windows-based IT helpdesk experience, Zendesk and Active Directory experience, proficiency with Microsoft Office/Outlook/Word/Excel, strong troubleshooting and communication skills.
Zendesk, Active Directory, Microsoft Azure, Microsoft Office, Outlook, Word, Excel
2w
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Customer Service Specialist - Inbound
Sunrise, Florida, United States
OnsiteFull Time
1+ YOE1–3 years customer service/call center experience; strong verbal and written communication; experience with Zendesk or CRM/ticketing systems; multitasking, attention to detail, and metric-driven performance.
Zendesk
1mo
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Sr. Applications Administrator
Aventura, Florida, United States
$120k-$145k/yr OnsiteFull Time
Hands-on administration of Google Workspace, Zoom, Zendesk, Okta, JAMF; build automations (Zapier/Make/Google Apps Script); script in Python/Bash/PowerShell; vendor management; dashboards and reporting; on-site in Aventura, FL.
Google Workspace Enterprise, Zoom Enterprise, Zendesk, Okta, JAMF, Apple Business Manager, PandaDoc, NetSuite, HubSpot, JotForm, Aloware, Zapier, Make, Google Apps Script, Python, Bash, PowerShell
3w
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Director of Customer Experience
Miami, Florida, United States
$125k-$135k/yr RemoteFull Time
6+ YOE2+ Mgmt6+ years CX leadership with experience managing managers, building CX orgs, CX tooling (Zendesk/Gorgias), AI/automation, VoC, QA, and BPO relationships; strong data and cross-functional communication skills.
Zendesk, Gorgias, Trustpilot, Google, Shopify, Amazon
2w
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Manager, Help Desk
Woodbury or Boca Raton or Seattle
$84k-$108k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years IT support experience with 1+ year supervisory experience; hands-on Microsoft 365, Windows/macOS, Zoom, Okta/Azure AD; ITIL and ticketing (Zendesk/Jira Service Management); strong leadership and communication.
Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Windows, macOS, Zoom, Okta, Azure AD, Zendesk, Jira Service Management
2mo
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Customer Service & Account Manager
Miami, Florida, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's preferred; 5+ years customer service or sales support experience; 2–4 years leadership preferred; strong escalation, QA, coaching, and KPI experience; ERP/CRM (Great Plains, Zendesk, 4Voice) preferred.
Great Plains, Zendesk, 4Voice
1w
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WPO & Facilities Manager
Miami Beach, Florida, United States
OnsiteFull Time
3+ YOE3-5 years facilities or workplace operations experience; vendor and contract management; project management; lease operations familiarity; commercial MEP knowledge; Zendesk proficiency; able to travel 25-30% and lift up to 25 lb.
ZenDesk
2d
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Director of Revenue Operations
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$135k-$230k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in Revenue, Sales Operations, or GTM Strategy; 5+ years leading teams; hands-on CRM and GTM systems expertise; forecasting, pipeline, capacity planning, AI/LLM, and cross-functional leadership experience.
HubSpot, Braze, Zendesk, Snowflake, AI, LLM
5d
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CX Business Systems Administrator
Miami, Florida, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3 years managing support CRMs, RESTful APIs, SaaS integrations, SQL, analytical problem-solving, and customer-focused communication skills.
Kustomer, RESTful APIs, SQL, SaaS, Salesforce, Zendesk, Oracle
1w
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Financial Aid Consultant, FAME
Pembroke Pines or United States
RemoteFull Time
Deep Title IV financial aid knowledge, experience with awarding/packaging/verification/R2T4, proficiency in Microsoft Word and Excel, strong analytical and communication skills, consultative experience in higher education.
Microsoft Word, Microsoft Excel, Zendesk, BrightHire
2d
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Corporate - Template
Seneca or Miami
OnsiteFull Time
1+ YOERequires 1–2+ years of on-premise technical support, Zebra label printer and RFID scanner repair experience, lifting up to 60 pounds, strong customer service, and multitasking skills. Associate degree, certifications, ticketing systems, and bilingual English/Spanish are preferred.
Zebra label printers, RFID handheld scanners, ServiceNow, Zendesk, Remedy, SolarWinds, Dell, WMOS, CompTIA A+, MCDST
2w
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Unified Communications Engineer
Orlando or Fort Lauderdale
HybridFull Time
5+ YOE5+ years administering UCaaS and enterprise voice, experience with cloud communications platforms, call routing and SIP, integrations with CRM and collaboration suites, strong networking and troubleshooting skills.
Dialpad, RingCentral, Microsoft Teams Phone, Zoom Phone, Amazon Connect, Salesforce, Microsoft 365, Google Workspace, Zendesk, HubSpot, Python, PowerShell, Node.js, AWS Lambda, Jira Service Management, ServiceNow, SD-WAN
3w
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IT Support Services II - Help Desk
Miami Lakes, Florida, United States
OnsiteFull Time
3+ YOE3+ years IT support or sysadmin experience, bachelor\u0002s or equivalent, strong OS and networking knowledge, familiarity with ticketing systems, and ability to diagnose complex technical issues.
Windows Server, Linux, macOS, ConnectWise, ServiceNow, JIRA, Zendesk, AWS, Azure, VMware, Hyper-V, TCP/IP, DNS, DHCP, VPN
1mo
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Casino VIP Host
Miami or United States
RemoteFull Time
1+ YOE1–3 years in casino hosting/VIP account management or related hospitality/sales roles; strong commercial instincts, high EQ, excellent communication, organized, CRM experience preferred.
Salesforce, Zendesk, CRM
1mo
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Renewal Manager (ET)
San Francisco or New York City or Florida or Miami or Atlanta
$60k-$90k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in employee benefits/health insurance/account management/renewals, strong communication, analytical, and project management skills, knowledge of employer-sponsored health insurance.
HubSpot, Zendesk, Microsoft Excel, Google Sheets
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Sales Associate
Tamarac, Florida, United States
$14/hr OnsitePart Time
Must be at least 16, available for a flexible schedule including days, evenings, weekends and possible overnight shifts; able to operate cash registers and handheld/mobile devices; able to lift up to 25 lbs, climb ladders, stand for long periods, and provide customer service.
cash registers, hand-held devices, mobile devices, Zendesk
2mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
1mo
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Onsite AV/IT Engineer
Miami, Florida, United States
FieldFull Time
2+ YOE1–3 years audiovisual and 2–3 years enterprise end-user support experience preferred. Requires desktop support, intermediate IT knowledge, AV signal flow familiarity, safe use of hand/power tools, valid driver’s license, and high school diploma or equivalent.
Windows, macOS, Microsoft Office, Microsoft 365, Active Directory, ServiceNow, Jira, Zendesk, Remote Desktop, TeamViewer, TCP/IP, DNS, DHCP, VPN
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