64 call center manager jobs at 40 companies in Conley, GA
2w
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Call Center Manager
Woodstock, Georgia, United States
OnsiteFull Time
3+ YOERequires 3–5 years of call center management experience, team leadership, KPI reporting, data analysis, customer escalation management, process improvement, advanced Microsoft Office and Excel skills.
Microsoft Office, Microsoft Excel
2d
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Call Center Supervisor
Atlanta, Georgia, United States
RemoteFull Time
2+ YOEBachelor’s degree in management or related field, customer service or sales experience, call center supervisory or management experience, strong communication, analytical, problem-solving, interpersonal, and team management skills.
Microsoft Office
1mo
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Call Center Operator
Atlanta, Georgia, United States
$55k-$63k/yr OnsiteFull Time
Experience in call center or customer service, strong verbal/written communication, organisational skills, Microsoft Office proficiency, CRM experience desirable, ability to manage multiple tasks and resolve client issues.
Microsoft Office
1mo
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Call Center Supervisor
Atlanta or Guaynabo or United States
RemoteFull Time
3+ YOE1+ Mgmt3+ years in healthcare operations or call center leadership (1–2 years people management), high school diploma required (associate/bachelor's preferred), strong leadership, coaching, analytical, and communication skills; MS Office proficiency; HIPAA/PHI-compliant remote workspace.
Microsoft Office, OneUM, Oncology Insights Pro, Iris
1mo
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PT Call Center Representative (4008)
Marietta, Georgia, United States
OnsitePart Time
3+ YOEBachelor's degree (or equivalent) and 3+ years clinical/customer-facing experience; 2 years call center experience; Microsoft Office skills; ability to manage patient scheduling, EHR data entry, and customer service.
Microsoft Office, NextGen
3w
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Call Center Specialist Weekends Part Time
Atlanta, Georgia, United States
OnsitePart Time
1+ YOEHigh school diploma or GED preferred; associate degree preferred; 1–3 years of related experience preferred; knowledge of crisis intervention, risk assessment, psychiatric diagnoses, and behavior management preferred.
Microsoft Excel
2mo
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Contact Center Manager
Chamblee, Georgia, United States
OnsiteFull Time
5+ YOELead and operate a medical contact center with 5+ years clinical experience, contact center leadership preferred, strong computer and MS Office skills, EHR and call center technology experience, HIPAA compliance, and current CPR/licensure.
Microsoft Office Suite, EHR, call center technologies
3w
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Data Center Operations Manager , ATL DCO
Hampton, Georgia, United States
$78k-$137k/yr OnsiteFull Time
4+ YOE2+ Mgmt4+ years IT experience or equivalent degree,2+ years people management,2+ years data center operations/on-call support; experience with hardware/network troubleshooting and technical writing preferred.
1w
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Director Joint Operations Center
Atlanta, Georgia, United States
$152k-$228k/yr OnsiteFull Time
Executive leadership experience directing organizational units, programs, managers, resources, and policy; expertise in customer service delivery and complex call center operations; U.S. citizenship required.
Servicewide Electronic Research Program (SERP), Integrated Case Processing (ICP), TeleTax, TRIS, automated call distributors (ACD), intelligent contact manager (ICM), TAVS, Microsoft Excel
1mo
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Call Center Team Lead
Sandy Springs, Georgia, United States
$25/hr OnsiteFull Time
Experience leading others in call center, customer service, or healthcare operations; strong coaching, communication, and performance-analysis skills; comfortable with technology and fast-paced environment.
2mo
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Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid
Atlanta, Georgia, United States
HybridFull Time
3+ YOE1+ MgmtLeads patient access contact center operations; 3+ years in patient access/healthcare or call center with 1 year of management.
Contact center systems, Reporting tools
1mo
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Assistant General Manager - Call Center
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOE3+ MgmtSales-driven leader with coaching ability, customer-facing sales experience, comfortable with metrics and accountability, flexible availability including evenings and weekends, high school diploma required.
3d
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Claims Center E-learning Professional- Alpharetta, GA
Alpharetta, Georgia, United States
$75k-$85k/yr HybridFull Time
2+ YOEBachelor's degree preferred; 2+ years developing and delivering training for claims or call center agents; instructional design, adult learning, LMS, communication, presentation, organizational, and time management skills.
Learning Management System (LMS), Articulate 360
3d
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Claims Center E-learning Professional- Alpharetta, GA
Alpharetta, Georgia, United States
$75k-$85k/yr HybridFull Time
2+ YOEMinimum 2 years developing and delivering training for claims or call center agents; adult learning and instructional design knowledge; LMS experience; strong communication, presentation, organization, and time management skills.
Learning Management System (LMS), Articulate 360
6d
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Care Manager – Patient Support Call Center - Work from Home
Atlanta or Kansas City or Santa Fe or Dallas or Houston or Cleveland or Idaho Falls or New Providence
$37k-$94k/yr RemoteFull Time, Contract
1+ YOEHigh school diploma, 1+ year medical billing, reimbursement, insurance verification, or related medical office experience, 3+ months data entry, 30+ WPM typing, computer proficiency, and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, WebEx, Mitel, Shoretel, HIPAA
2w
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Associate Director-Call Center New Hire
Atlanta, Georgia, United States
$86k-$129k/yr OnsiteFull Time
5+ YOEBachelor's degree desired and 5+ years of related experience. Requires onboarding, training, employee development, performance management, and direct supervisory experience.
1mo
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Sales Manager
Atlanta or Chattanooga
$50k-$80k/yr RemoteFull Time
Proven experience managing remote/offshore sales or call center teams, strong sales fundamentals, ability to build scripts and coaching rhythms, data-driven with sales management focus.
CRM
2d
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Customer Service Manager - Duluth, GA (onsite)
Duluth, Georgia, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of customer service, call center, or customer experience leadership with direct people management; workforce planning, KPI reporting, continuous improvement, and call center technology experience.
ADP, Five9, Interactive Voice Response (IVR), Microsoft Dynamics CRM, Power BI, Microsoft Office
3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
HybridFull Time
5+ YOE1+ MgmtManage escalation queue, coach live escalations, document cases, ensure risk standards and documentation; leadership experience in call center or banking operations.
3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
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