87 call center manager jobs at 72 companies in Edgewater, NJ
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Call Center Supervisor
New York City, New York, United States
$24/hr OnsiteFull Time
2+ YOEHigh school diploma required, 2+ years of call center or customer service experience, high-volume service experience, communication, coaching, problem-solving, Microsoft Office and call center systems proficiency.
Microsoft Office, Greenhouse Applicant Tracking System
1mo
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Call Center Manager (On-Site)
Monroe Township, New Jersey, United States
$70k-$100k/yr OnsiteFull Time
Supervisory experience in a contact center, coaching and developing agents, managing KPIs/service levels, workforce management and CRM familiarity, ADP payroll exposure, strong communication and problem-solving skills.
ADP, CRM
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Manager Call Center Operations (82537)
Melville or New York or United States or Long Island
$137k-$224k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree and 10 years of call center management or customer operations experience, or 15 years without a degree; requires leadership, metrics, communication, process improvement, Microsoft Office, and a valid US driver's license.
Microsoft Office, NICE Voice Recording, NICE Analytics, NICE Workforce Management, IVR, Customer Outage Management system
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Call Center Manager
New York City, New York, United States
$81k-$102k/yr HybridFull Time
4+ YOE1.5+ MgmtRequires a bachelor's degree and 4 years of administrative experience, or equivalent education and experience, including 18 months supervising clerical or administrative staff; associate and high school pathways are available.
2w
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Assistant Call Center Manager- (Bilingual Spanish)
The Bronx, New York, United States
$80k-$90k/yr HybridFull Time
2+ YOE2+ MgmtRequires 2+ years managing a call center team in a clinical setting, Spanish proficiency, team mentoring, strong leadership and communication skills, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Information Technology, HIPAA
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Call Center Supervisor (On-Site)
Monroe, New Jersey, United States
$55k-$80k/yr OnsiteFull Time
Supervisory experience in a contact/call center, coaching and performance management, KPI and workforce oversight, escalation management, ADP and CRM experience preferred, strong communication and analytical skills.
ADP, CRM
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Assistant Director Call Center
Brooklyn, New York, United States
$97k-$116k/yr OnsiteFull Time
5+ YOE2+ MgmtAssociate degree in healthcare required (bachelor's highly preferred) or associate+6 years ambulatory experience; 5+ years call center supervisory experience with 2+ years supervisory experience; EPIC, patient access, analytical skills.
EPIC
1mo
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CALL CENTER REPRESENTATIVE
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Wisconsin or New York or Illinois or Puerto Rico
$45k-$50k/yr RemoteFull Time
1+ YOEManage high-volume inbound/outbound calls, schedule appointments in EMR, verify patient information, maintain HIPAA confidentiality; bilingual Korean, 1–2 years customer service experience, 40 WPM typing, proficiency with Microsoft Office.
Electronic Medical Records (EMR), Microsoft Word, Microsoft Excel, Microsoft Outlook
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Call Center Representative
Garden City or Lake Success
$22/hr OnsiteFull Time, Temporary
High school diploma or equivalent required. Requires strong customer service, communication, problem-solving, organization, time management, confidentiality, and independent work skills; EPIC preferred.
EPIC
1mo
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Call Center Rep
New York, New York, United States
OnsiteFull Time
High school diploma or equivalent, strong customer service and communication skills, proficiency with computers and CRM software, active listening, typing, time management, and ability to diffuse tense situations.
CRM
2w
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Call Center Representative (NY, Hauppauge)
Hauppauge, New York, United States
OnsiteFull Time
Schedule patient appointments and diagnostic testing, manage high call volumes, verify demographics and insurance, record messages, and route concerns using medical terminology and practice protocols.
1mo
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Call Center Operator (Bilingual)
Newburgh, New York, United States
$19/hr OnsiteFull Time
Fluent Spanish required, high school diploma/GED, customer service and scheduling using practice management systems, flexible schedule including weekends for per diem.
2mo
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Communication Center Manager
Scotch Plains, New Jersey, United States
$68k-$72k/yr OnsiteFull Time
Bachelor's degree required; experience managing communication/call center operations, outreach campaign design, event/facility coordination, and supervising staff; proficiency with Microsoft Office and technology platforms; ability to lift up to 25 lbs and travel as needed.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
3d
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Call Center Registered Nurse
Newburgh or Orange County or Sullivan County
$500/day HybridPart Time
1+ YOEGraduate of an accredited nursing school with 1–2 years of recent medical-surgical experience. Requires current New York RN licensure, driver's license, clean driving record, communication, observation, and problem-solving skills.
3w
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Manager, Contact Center
Hauppauge, New York, United States
$77k-$110k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent, 3–5 years of contact center experience, 3–5 years of supervisory experience, strong analytics and leadership skills, and experience with call center software.
Microsoft 365, Microsoft Excel, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), CRM, Beacon/Elevate
3d
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Data Center Manager
Wenatchee or San Francisco or Toronto or New York City or London or Frankfurt or Amsterdam or Bangalore or Singapore or Sydney
$131k-$164k/yr OnsiteFull Time
6+ YOE3+ MgmtRequires 6–10 years in data center operations, including 3+ years leading teams or sites, technical expertise in infrastructure and facilities, leadership, communication, on-call availability, and ability to lift 50 lbs.
Jira, Kanban, LinkedIn Learning
1mo
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Assistant Manager, Contact Center
New York, New York, United States
$75k-$94k/yr OnsiteFull Time
3+ YOE3+ years call center experience, supervisory experience preferred; strong leadership, coaching, communication, Microsoft Office proficiency, ability to work varied shifts and meet KPIs.
Microsoft Office
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Cooperator Call Center Team Lead
Bronx, New York, United States
$28/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years call center and supervisory experience; workforce management, forecasting, scheduling, training and coaching; high school diploma required; bachelor\u0002s preferred or equivalent experience.
2w
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Sales Supervisor (Call Center)
Saratoga Springs or Florida or Jupiter or New York City or Denver or Hackensack or Yorktown or Calgary
OnsiteFull Time
10+ YOE4+ MgmtAssociate degree required; bachelor's preferred. Requires 10+ years of contact center sales leadership, including 4+ years managing multi-site operations, plus sales metrics, coaching, CRM, and contact center systems experience.
2mo
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Technical Call Center Team Leader and Project Manager (Jersey City (New Jersey), NJ, US)
Jersey City, New Jersey, United States
$75k-$80k/yr OnsiteFull Time
5+ YOE5+ years in a similar role with proven people management, customer service and CRM experience (SAP/Salesforce/ServiceMax); project management and process improvement skills; strong communication and negotiation.
CRM, SAP, Salesforce, ServiceMax
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