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16 call center manager jobs at 13 companies in Encinitas, CA

1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
Family Health Centers of San Diego
Family Health Centers of San Diego: Provides affordable medical and supportive care to underserved communities.
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
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1mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Pedder Auto Group
Pedder Auto Group: Operates a network of automotive dealerships in Southern California.
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
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1mo
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Team Lead - Call Center
Tijuana, Baja California, Mexico
OnsiteFull Time
Redial BPO
Redial BPO: Provides nearshore and offshore contact center and outsourcing services.
1+ YOE1+ MgmtCall center experience (1+ years), 1+ year leadership experience, strong coaching and organizational skills, English B2, ability to handle escalations and train agents; high school preferred.
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3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
Ascendiun
Ascendiun: Nonprofit parent overseeing health insurance and clinical service organizations.
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
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1d
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Lead Care Manager
Chula Vista, California, United States
$25-$28/hr FieldFull Time
Optima Medical Management Group
Optima Medical Management Group: Provides managed healthcare and behavioral health services for patients.
1+ YOEHigh school diploma or GED, one year of case management, customer service, call center, or member care experience, California driver's license, vehicle insurance, communication and computer skills required.
email, chat
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4d
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Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)
Chula Vista, California, United States
$25-$30/hr OnsitePart Time
Sharp HealthCare
Sharp HealthCare: Integrated health system providing medical care and health insurance.
2+ YOERequires 2 years of high-contact customer service experience, preferably in a call center or concierge setting, ability to manage multiple demands, and strong verbal communication and problem-solving skills.
Microsoft software products, GE Centricity/IDX, Electronic Code Book
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2mo
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Automotive Sales BDC Representative
Temecula, California, United States
$45k-$84k/yr OnsiteFull Time
Pedder Auto Group
Pedder Auto Group: Operates a network of automotive dealerships in Southern California.
Experience in sales, call center, or BDC preferred; strong verbal/written communication, CRM proficiency, multitasking, time management, and goal orientation required.
CRM
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2w
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Learning Experience Director (US/MX)
Tijuana, Baja California, Mexico
OnsiteFull Time
TaskUs
TaskUs: Provides outsourced customer experience and digital services for technology companies.
7+ YOEMinimum 7 years as a manager/Sr. manager in call center product training; strong product training, presentation, communication, curriculum development, and MS/Google application skills; occupational safety responsibilities.
Google, Microsoft Office
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1w
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BDC Associate - Fixed Ops - Poway Honda
Poway, California, United States
$18-$20/hr OnsiteFull Time
Sonic Automotive
Sonic AutomotiveNYSE: SAH: Retailer of new and used vehicles and automotive services.
Requires excellent verbal and written communication, strong Microsoft Office skills, organizational and time management abilities, independent and teamwork skills, and call center experience or readiness.
Microsoft Office Suite, CRM, internet
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2mo
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Quality Assurance and Training Supervisor - United States
San Diego, California, United States
OnsiteFull Time
Maximus
MaximusNYSE: MMS: Provides government health and human services program administration.
3+ YOEBachelor’s degree and 3+ years QA/training experience; lead QA monitoring and training in a call center.
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3mo
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Customer Service Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
Redial BPO
Redial BPO: Provides nearshore and offshore contact center and outsourcing services.
2+ YOE1+ MgmtHigh school diploma; 2-3 years in a call center; 1+ year supervisory; English level B2.
CRM, Dialer, Monitoring tools
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2d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
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1mo
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Service Team Lead
San Diego, California, United States
$31-$51/hr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides independent financial advisory and wealth management services.
1+ YOEAssociate degree or equivalent experience; SIE required or obtained within 90 days; 1–2 years customer service experience; call center and supervisory experience preferred; strong communication, coaching, and time-management skills.
Adobe, Box, ClientWorks, Documentum, Engage, LexisNexis, Medallia, Microsoft Dynamics, Nice CXone, ServiceWorks, Microsoft SharePoint, SmarTerm BETA, Smartsheet, Tableau, Webstation, Workday
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1mo
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Patient Connection Agent
Escondido, California, United States
$23-$24/hr HybridFull Time
DAP Health
DAP Health: Provides primary medical care and community health services.
2+ YOE2 years customer-service experience; strong verbal/written skills, HIPAA compliance, Microsoft Office and EHR proficiency, database entry and records management, empathy, and ability to meet call-center KPIs. Bilingual ability may be required.
Microsoft Office, EHR
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2mo
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QA Supervisor
Tijuana, Baja California, Mexico
OnsiteFull Time
Confie
Confie: Nationwide provider of personal and commercial insurance brokerage services.
3+ YOE3+ years call center experience, advanced English (B2+), Excel proficiency, experience with Lean/continuous improvement, RCA and statistical control techniques, plus QA coaching and dashboarding experience.
Microsoft Excel, Tableau, Calabrio, BIA, Lean Methodologies, PDCA, Kaizen, Root Cause Analysis (RCA), Pareto chart, control chart
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4w
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Communications Operator Lead
Murrieta, California, United States
$25-$28/hr OnsiteFull Time
Loma Linda University Health
Loma Linda University Health: Nonprofit academic medical center providing healthcare and higher education.
3+ YOE1+ Mgmt3+ years call center/operator experience, 1 year supervisory preferred; ability to operate phone systems and computers; strong communication, critical thinking, scheduling, documentation, and emergency response skills.
Word, Excel, Outlook, PowerPoint
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