23 call center manager jobs at 22 companies in Oceanside, CA
4w
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Call Center Representative II
Irvine, California, United States
$24-$25/hr OnsiteFull Time
3+ YOE3-5 years customer service/call center experience, strong written/verbal communication, CRM experience, organized and detail-oriented, able to manage high call volume and multiple cases.
1mo
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Supervisor Call Center
San Diego, California, United States
$70k-$78k/yr OnsiteFull Time
2+ YOE2 years call center or healthcare experience required, HS diploma/GED required (BA preferred). Bilingual Spanish/English required, supervisory experience preferred, valid California driver’s license and occasional travel between sites, strong MS Office and EHR skills.
Microsoft Office, Electronic Health Records, health information exchanges
2mo
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CCSB Call Center Representative I
Irvine, California, United States
$39k-$49k/yr HybridFull Time
1+ YOEHigh school diploma/GED and 1+ years call center customer service experience; strong written and verbal communication, CRM proficiency, ability to learn new software, and time-management skills; healthcare/HBEX knowledge preferred.
Customer Relationship Management (CRM), PCMI, HealthCare.Gov, Covered California
1mo
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Pedder Auto Group - Automotive Service BDC Call Center Representative
Temecula, California, United States
$20/hr OnsiteFull Time
Customer-facing call center role requiring strong written and verbal communication, time management, ability to handle multiple channels, product knowledge, lead follow-up, and meeting KPI targets; occupational license may be required.
1w
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Call Center Scheduling Coordinator
Costa Mesa, California, United States
$25-$33/hr OnsiteFull Time
1+ YOERequires an associate degree or equivalent experience, 1–3 years in workforce management, scheduling, or call center operations, contact center experience, analytical skills, and Microsoft Office proficiency.
Genesys Cloud, Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Automatic Call Distribution (ACD)
3mo
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Sr. Director, Pharmacy - Prior Authorization & Call Center
Oakland or Long Beach or El Dorado Hills or Lodi or Rancho Cordova or Redding or San Diego or Woodland Hills
$213k-$319k/yr HybridFull Time
12+ YOE6+ MgmtCA RPh license required; PharmD from US school; 12 yrs in managed care/pharmacy benefit programs; 6 yrs in people management; vendor management experience preferred.
1mo
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Application Manager
Irvine or Orange County - North or Orange County - South or Orange County - Central
$73k-$89k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required (bachelor's preferred). 2-3 years property management/call center/sales experience and 2-3 years leadership managing 5+ associates preferred. Proficiency with Microsoft Office and CRM; strong communication and analytical skills.
Microsoft Office, CRM, E-Way, Funnel
2d
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Lead Care Manager
Chula Vista, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma or GED, one year of case management, customer service, call center, or member care experience, California driver's license, vehicle insurance, communication and computer skills required.
email, chat
5d
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Customer Information Representative - Customer Info Center - Chula Vista Medical Center - Variable Shift - Part Time (0.5)
Chula Vista, California, United States
$25-$30/hr OnsitePart Time
2+ YOERequires 2 years of high-contact customer service experience, preferably in a call center or concierge setting, ability to manage multiple demands, and strong verbal communication and problem-solving skills.
Microsoft software products, GE Centricity/IDX, Electronic Code Book
1w
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RN (CA, Santa Ana, French Park Care Center)
Santa Ana, California, United States
OnsiteFull Time, Part Time
Provide and coordinate resident nursing care, supervise and train staff, perform admissions assessments, lead QA and regulatory compliance, maintain on-call availability, and audit clinical records.
2w
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Guest Relations Coordinator
Irvine, California, United States
$24-$24/hr HybridFull Time
1+ YOEProficient in Microsoft Office,1–2 years call center experience preferred,strong communication and project management,must manage multiple projects and deadlines.
Microsoft Office
2w
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Guest Relations Coordinator
Irvine, California, United States
$24-$24/hr HybridFull Time
1+ YOEManage guest communications and issue resolution across phone and digital channels; 1–2 years call-center experience preferred; strong communication, project management, and relationship skills required.
Microsoft Office
1w
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BDC Associate - Fixed Ops - Poway Honda
Poway, California, United States
$18-$20/hr OnsiteFull Time
Requires excellent verbal and written communication, strong Microsoft Office skills, organizational and time management abilities, independent and teamwork skills, and call center experience or readiness.
Microsoft Office Suite, CRM, internet
2mo
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Quality Assurance and Training Supervisor - United States
San Diego, California, United States
OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years QA/training experience; lead QA monitoring and training in a call center.
2d
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Sales & Service Development Representative II
Irvine, California, United States
$26/hr OnsiteFull Time
Call center, sales, or customer service experience; strong phone communication; CRM, phone system, and business tool proficiency; multitasking and time management in high-volume environments.
CRM, Microsoft Excel, Microsoft Word
4d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
2mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
1mo
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Service Team Lead
San Diego, California, United States
$31-$51/hr OnsiteFull Time
1+ YOEAssociate degree or equivalent experience; SIE required or obtained within 90 days; 1–2 years customer service experience; call center and supervisory experience preferred; strong communication, coaching, and time-management skills.
Adobe, Box, ClientWorks, Documentum, Engage, LexisNexis, Medallia, Microsoft Dynamics, Nice CXone, ServiceWorks, Microsoft SharePoint, SmarTerm BETA, Smartsheet, Tableau, Webstation, Workday
1mo
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Patient Connection Agent
Escondido, California, United States
$23-$24/hr HybridFull Time
2+ YOE2 years customer-service experience; strong verbal/written skills, HIPAA compliance, Microsoft Office and EHR proficiency, database entry and records management, empathy, and ability to meet call-center KPIs. Bilingual ability may be required.
Microsoft Office, EHR
1w
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Claims Resolution Specialist (Customer Service)
Orange or California
$54k-$81k/yr RemoteFull Time
2+ YOEHigh school diploma +2 years claims resolution experience, 1 year call-center, 1 year HMO/Medi-Cal/Medicaid or managed care experience; Microsoft Office and Facets proficiency; strong communication and problem-solving skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Facets
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