35 call center manager jobs at 25 companies in Gardner, MA
3mo
Save
Mark Applied
Hide
Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
1mo
Save
Mark Applied
Hide
Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
2w
Save
Mark Applied
Hide
Call Center Supervisor
Concord, New Hampshire, United States
$45k-$58k/yr OnsiteFull Time
3+ YOERequires 3+ years of call center supervisory or management experience, team leadership, KPI management, analytical and communication skills, and proficiency with Microsoft Office Suite.
Microsoft Office Suite
2w
Save
Mark Applied
Hide
Call Center Supervisor
Concord, New Hampshire, United States
$45k-$58k/yr OnsiteFull Time
3+ YOERequires 3+ years of call center supervisory or management experience, team leadership, KPI and quality management, analytical and communication skills, and Microsoft Office Suite proficiency. Healthcare or government experience preferred.
Microsoft Office Suite, Real-Time Adherence (RTA)
3mo
Save
Mark Applied
Hide
Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Experience in Inside Sales or Call Center supervision; proven ability to lead a team, meet metrics, and close sales.
CRM, Call Center Software, Phone
3mo
Save
Mark Applied
Hide
Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervise inside sales reps, coach to meet metrics, schedule appointments, strong sales/call-center experience, excellent communication and multitasking skills.
5d
Save
Mark Applied
Hide
Call Center Supervisor/Trainer
Pittsfield or Worcester
$21-$32/hr OnsiteFull Time
2+ YOERequires 2 years of banking experience, 1 year of call center experience, and 6–12 months in the Beacon Bank Call Center. Associate degree preferred; team supervision, training, communication, sales, and MS Office skills required.
Microsoft Office, Microsoft Word, Microsoft Excel
2mo
Save
Mark Applied
Hide
Call Center Representative - Plymouth
Plymouth or Brockton or Franklin or Lowell
$19-$21/hr OnsiteFull Time
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Microsoft Office
4w
Save
Mark Applied
Hide
Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
3mo
Save
Mark Applied
Hide
Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
5d
Save
Mark Applied
Hide
Call Center Agent | Patient Contact Center| Full Time | Days
Concord, New Hampshire, United States
OnsiteFull Time
High school diploma or GED required. Requires excellent communication, problem-solving, accuracy, attention to detail, strong computer and keyboard skills, and ability to manage high call volumes professionally.
Electronic Medical Record, Patient Portal
6d
Save
Mark Applied
Hide
Call Center Representative (Sign-on Bonus)
West Lebanon or Concord
$18-$22/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of customer service experience, weekend availability, multitasking and time-management skills; ADDS software experience is an asset.
ADDS
6d
Save
Mark Applied
Hide
Call Center Representative (Sign-on Bonus)
West Lebanon or Concord
$18-$22/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of customer service experience, weekend availability, teamwork, multitasking, time management, and fast-paced work capability; ADDS experience is an asset.
ADDS
1mo
Save
Mark Applied
Hide
Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
1mo
Save
Mark Applied
Hide
Welcome Center Representative
Reading, Massachusetts, United States
$15-$17/hr OnsitePart Time
Provide excellent member service, manage check-in, conduct membership/program sales, handle phone calls and cash transactions, enforce safety policies, and assist in emergencies.
1mo
Save
Mark Applied
Hide
Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
3d
Save
Mark Applied
Hide
Internet Manager (BDM) - BMW Sudbury
Sudbury, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Requires prior automotive BDC management and sales, call center, or BDC experience; strong communication, phone, computer, ADP, Outlook, and Excel skills. Must pass background and drug screens.
Clicklane, Customer Relationship Management (CRM), ADP, Microsoft Outlook, Microsoft Excel
3d
Save
Mark Applied
Hide
Internet Manager (BDM) - BMW Sudbury
Sudbury, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Requires automotive BDC management, sales, call center, or BDC experience; strong communication, phone, computer, ADP, Outlook, and Excel skills; must pass background and drug screens.
CRM, ADP, Microsoft Outlook, Microsoft Excel, SEO, SEM
2w
Save
Mark Applied
Hide
Practice Manager-CBHC
Worcester, Massachusetts, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree in a related field, 3+ years of intake and behavioral health experience, and 2+ years of supervisory experience. Requires leadership, analytical, communication, EHR, call-center, and Microsoft Office skills.
electronic health records, Microsoft Office
1mo
Save
Mark Applied
Hide
Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
Explore Jobs