24 call center manager jobs at 17 companies in Hamden, CT

2mo
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Healthcare Call Center Representative
Hamden, Connecticut, United States
OnsitePart Time
Connecticut Orthopaedics
Connecticut Orthopaedics: Provides comprehensive orthopaedic surgery, physical therapy, and urgent care.
1+ YOEHigh school diploma, 1+ year call center/customer service experience, strong communication and multitasking skills, ability to navigate practice management/scheduling systems and computer applications.
6d
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Call Center Representative (NY, Hauppauge)
Hauppauge, New York, United States
OnsiteFull Time
Stony Brook Community Medical
Stony Brook Community Medical: Providing community-based medical care and specialized clinical services.
Schedule patient appointments and diagnostic testing, manage high call volumes, verify demographics and insurance, record messages, and route concerns using medical terminology and practice protocols.
3mo
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Call Center Supervisor
East Hartford, Connecticut, United States
$60k-$67k/yr OnsiteFull Time
First Choice Health Centers
First Choice Health Centers: Providing comprehensive primary, dental, and behavioral healthcare services.
2+ YOE2+ MgmtHigh school diploma required; 2+ years leadership and administrative support experience in healthcare; 2+ years using enterprise EHRs with at least one year supporting eClinicalWorks; supervisory experience and HIPAA knowledge; COVID-19 vaccination and drug test required.
Electronic Health Records (EHR), eClinicalWorks
1mo
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Call Center Supervisor (Team Lead)
Southington, Connecticut, United States
$60k/yr OnsiteFull Time
GT Independence
GT Independence: Providing financial management services for self-directed home care programs.
2+ YOEHigh school diploma required (associate preferred), 2+ years related experience, strong written/oral communication, project and team experience, Microsoft programs and Excel proficiency.
Microsoft Excel, DocuSign
1w
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Manager, Contact Center
Hauppauge, New York, United States
$77k-$110k/yr OnsiteFull Time
Island Federal Credit Union
Island Federal Credit Union: Provides personal and commercial banking services to credit union members.
3+ YOE3+ MgmtBachelor's degree or equivalent, 3–5 years of contact center experience, 3–5 years of supervisory experience, strong analytics and leadership skills, and experience with call center software.
Microsoft 365, Microsoft Excel, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), CRM, Beacon/Elevate
3w
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Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid
Rocky Hill, Connecticut, United States
$21-$24/hr HybridFull Time
United Way of Connecticut
United Way of Connecticut: Connecting residents with essential health and human services.
High school diploma/GED plus relevant experience; strong oral communication, problem-solving, and customer service skills; experience in social services, housing, case management, or call centers preferred.
1mo
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Call Center Quality Assurance Specialist
Norwich, Connecticut, United States
OnsiteFull Time
Dime Bank
Dime Bank: Provides personal and commercial banking services to local communities.
Bachelor's degree or equivalent banking experience; call center/customer service and coaching experience; strong communication, training, sales and technical aptitude.
RingCentral, Microsoft Excel
1mo
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Assistant Program Manager - Eddy Center (Middletown)
Middletown, Connecticut, United States
$60k/yr OnsiteFull Time
The Connection
The Connection: Provides human services, supportive housing, and behavioral health programs
2+ YOEBachelor's with 2 years related experience or Associate's with 4 years, valid driver's license, residential program experience, supervisory skills, shared on-call responsibility.
2mo
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Remote Registered Nurse (RN) Case Manager
Danbury, Connecticut, United States
RemoteFull Time
Valeris
Valeris: Provides end-to-end commercialization and patient support for life sciences.
2+ YOEActive RN license in current state; 2-3 years nursing experience with disease-state experience preferred; nurse triage/call center/case management experience a plus; Bachelor's degree preferred; remote work eligible.
1w
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Information Technology - Assistant Manager, Network Infrastructure
Fairfield, Connecticut, United States
OnsiteFull Time
Sacred Heart University
Sacred Heart University: Provides private Catholic higher education and academic research programs.
2+ YOEManage and design campus data network infrastructure; require 2+ years LAN/WAN experience, Cisco routing/switching skills (CCNA, CCNP preferred), Cisco IOS/NX-OS, wireless and data center experience, on-call availability and leadership skills.
Visio, Cisco WLC, ISE, DNA servers, Smartnet, Cisco IOS, NX-OS, Palo Alto, Cisco Unified Computing System (UCS), SNMP, Microsoft Azure, Active Directory, LDAP, Amazon Web Services (AWS)
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
4d
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Commercial Insurance Analyst
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$20-$48/hr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
2+ YOERequires 2+ years of commercial property hazard and liability insurance experience; call center, client management, escalation resolution, commercial lending, problem-solving, and communication skills preferred.
Microsoft Excel
3mo
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Switchboard Supervisor
Northport, New York, United States
OnsiteFull Time
Ladgov Corporation
Ladgov Corporation: Provides professional and administrative services to federal agencies.
1+ YOE1+ Mgmt1+ year supervisory experience; switchboard/call center experience; healthcare environment preferred; strong leadership and scheduling skills.
1mo
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Charge Nurse Evening Shift
Vernon, Connecticut, United States
OnsiteFull Time, Part Time
Vernon Rehabilitation and Healthcare Center
Vernon Rehabilitation and Healthcare Center: Skilled nursing facility providing rehabilitation and long-term care services.
Licensed LPN or RN for charge nurse shifts in a skilled nursing center; available for evening shifts, on-call rotation, and weekends.
6d
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Universal Banker
Stamford, Connecticut, United States
$23-$38/hr OnsiteFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
1+ YOEHigh school diploma or GED, 1+ year retail sales, call center, customer service, or telesales experience, strong communication and interpersonal skills, organization, time management, and internet technology proficiency.
Internet, Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Know Your Customer (KYC), Federal SAFE Act
3mo
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Medicare Sales Supervisor
Florida or United States or San Antonio or Tampa or St. Petersburg or Dallas or Pittsburgh or Maitland or Phoenix or Port St. Lucie or Sunrise or Gilbert or Orlando or Shelton or Trumbull or LA or Houston or Jacksonville or Tampa or St. Louis
RemoteFull Time
HealthPlanOne
HealthPlanOne: Digital marketplace for health insurance and Medicare plans.
0+ YOEHigh School Diploma, Health License, 6 months call center, 10+ team leadership, Medicare Advantage sales, strong communication, multitask, detail-oriented, flexible schedule.
1mo
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Financial Counselor / PA Denial Management
Farmington, Connecticut, United States
HybridFull Time
Hartford HealthCare
Hartford HealthCare: Integrated healthcare network providing comprehensive medical and behavioral services.
2+ YOEVerify payer information, initiate insurance authorizations, prepare price estimates, communicate patient cost shares, and document authorization activity. HS diploma/GED required; associate degree preferred; 1–2 years healthcare/homecare/call-center experience preferred.
Microsoft Office, Microsoft Excel, EPIC