41 call center manager jobs at 24 companies in Intercourse, PA
3mo
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Call Center Manager
Baltimore, Maryland, United States
OnsiteFull Time
3+ YOE3+ MgmtManages a call center team; 3+ years call center and management experience; HS diploma; data analysis skills.
3w
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Call Center Lead
Harrisburg or Lemoyne
$600-$1k/wk OnsiteFull Time
Customer service and call center experience preferred; requires strong phone communication, basic computer and data entry skills, multitasking, dependability, and a goal-oriented attitude.
2w
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Lead Call Center Representative
Bel Air, Maryland, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years of medical scheduling or call center experience required; EMR, scheduling software, medical terminology, HIPAA, and strong communication skills required.
Electronic Medical Record (EMR), Prognocis EHR, HIPAA
1mo
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Crisis Call Center Supervisor - Overnights
Timonium, Maryland, United States
$70k-$77k/yr OnsiteFull Time
Supervisory experience and previous crisis/call center experience required; bachelor's in Counseling, Social Work or related required (master's preferred); knowledge of Microsoft Office and EMR; valid driver’s license and able to drive company vehicle.
Electronic Medical Record (EMR), Credible, Microsoft Office
1mo
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Call Center Team Lead
Mechanicsburg or Harrisburg
$46k-$50k/yr OnsiteFull Time
Management experience in a sales-focused customer service environment; coaching, KPI monitoring, scripting and call technique knowledge; reliable attendance and performance management.
2w
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Call Center Agent
King of Prussia or Allentown or Aliquippa
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1–3 years managing collection claims under FDCPA and FCEUA preferred; strong telephone, listening, negotiation, analytical, organizational, and Microsoft Office skills.
Microsoft Office
2w
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Internet Sales (BDC) Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Requires strong communication, customer service, CRM and technology proficiency, leadership, coaching, organization, analytical thinking, and adaptability. Call center or BDC management experience recommended; automotive experience is a plus.
CRM
1d
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Patient Coordinator - Call Center, Medical Office (PA, Wyomissing)
Wyomissing, Pennsylvania, United States
$17-$22/hr OnsiteFull Time
Compassionate, people-oriented candidate who can support patients in person and by phone while managing records, scheduling, co-pays, and healthcare authorizations.
20h
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General Manager
Hamburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEHigh school diploma/GED and five years of combined dispensary, retail, sales, hospitality, call center, or customer service experience required; associate or bachelor's degree preferred.
Microsoft Windows, Microsoft Excel, MJ Freeway, BEYOND / HELLO
3w
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Sr. Sales Manager
Fort Washington or Tempe or Columbia or Coppell
OnsiteFull Time
5+ YOE0.5+ MgmtLead and develop mortgage loan originators; 6+ years loan consultant experience, minimum 5 years in mortgage industry, 6 months Newrez management experience, call-center/high-volume sales experience, strong coaching and data-driven skills.
Microsoft Authenticator, Okta Verify
2mo
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Supervisor - Overseas Assistance Center
King of Prussia, Pennsylvania, United States
$66k/yr HybridFull Time
Leads and develops a 24/7 contact center team; supervisory experience in health insurance preferred; familiarity with HIPAA; strong leadership, communication, and problem-solving skills; Microsoft Office and SalesForce/ADP proficiency; ability to work varied shifts and on-call.
Microsoft Office, SalesForce, ADP
4w
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Centralized BDC Manager (Service)
Souderton, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years dealership experience, prior team leadership in call center/BDC/service, working knowledge of CRM/DMS and scheduling technology, strong verbal coaching skills, valid driver's license, successful background and drug screen.
PBS, Xtime, Alpha AI
1w
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Director, Salesforce B2B Service Governance
Chicago or New York or Reston or Crum Lynne or White Plains
$150k-$225k/yr HybridFull Time
10+ YOE10+ years in Salesforce, CRM, service operations, or call center technology; B2B service transformation, strategic roadmaps, KPI-driven prioritization, process improvement, and team leadership experience required.
Salesforce Service Cloud, Salesforce Case Management, Salesforce Experience Cloud, Customer Portal, Partner Portal, Cresta, FIN, LivePerson, Qualtrics, ITSM, CTI, IVR, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1mo
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Manager, Client Advisor II
Conshohocken, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years P&C insurance sales in a call center, active P&C insurance license, leadership experience preferred, CRM and Microsoft Office proficiency, strong coaching and analytical skills.
CRM platforms, agency management systems, Microsoft Office
2w
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Architectural Specialties, Project Coordinator Job
Lancaster, Pennsylvania, United States
$54k-$75k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED and 2+ years of administrative or customer service experience required. Strong communication, problem-solving, math, computer, multitasking, and teamwork skills required; call center and SAP experience preferred.
SAP, Salesforce, Domino, Newforma, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Reader, Microsoft Outlook
1mo
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Team Lead/Supervisor Service Desk
Blue Bell, Pennsylvania, United States
OnsiteFull Time
2+ YOESupervise and mentor service desk staff, manage SLAs and ticket trends; BA/BS or equivalent and 2+ years relevant experience; familiarity with IT call center and SLA management; ITIL Foundations V4 a plus.
2mo
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MM Sales Support Specialist
Harrisburg or Clearwater or Tampa
HybridFull Time
1+ YOECustomer-facing sales and service role: manage inbound calls and messages, use CRM and proprietary CCA for order/return processing, knowledge of Microsoft Word/Excel/Outlook, 1–3 years office or call-center customer service; Associate's degree preferred.
CRM, CCA, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Patient Access Documentation Coordinator - Practice Access
Hershey, Pennsylvania, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years in healthcare administration, patient access, medical office, or call center work. Experience with fax systems, EHRs, or document management platforms required.
Electronic Health Records (EHR), Epic
3w
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Senior System Engineer
Royersford, Pennsylvania, United States
OnsiteFull Time
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell
2mo
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Customer Success Advisor
Fort Washington, Pennsylvania, United States
$40k-$50k/yr HybridFull Time
Manage a book of business to retain, renew, and grow accounts; service/call center experience, strong communication, and ability to learn new systems; P&C license preferred and to be obtained within three months.
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