42 call center manager jobs at 28 companies in Marblehead, MA
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Call Center Manager
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent experience; 3–5 years call center management; healthcare experience preferred; strong leadership and communication; strong computer and reporting skills.
Microsoft Excel, Reporting tools, Call center software
1mo
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Call Center Manager
Holliston, Massachusetts, United States
$75k-$105k/yr OnsiteFull Time
7+ YOE5+ Mgmt7+ years customer service experience,5+ years call center leadership,strong coaching and communication skills,proficient with Microsoft Office,Microsoft Teams,dispatch and customer management systems.
Microsoft Office, Microsoft Teams, dispatch systems, customer management software
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Experience in Inside Sales or Call Center supervision; proven ability to lead a team, meet metrics, and close sales.
CRM, Call Center Software, Phone
3mo
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Call Center Supervisor
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervise inside sales reps, coach to meet metrics, schedule appointments, strong sales/call-center experience, excellent communication and multitasking skills.
1mo
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Call Center Supervisor
Dorchester, Massachusetts, United States
$57k-$85k/yr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma/GED and 1+ year call center management experience, 1 year supervising staff; computer literate with intermediate Microsoft Excel/Word/Outlook/Teams; EPIC/OCHIN preferred; strong communication and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, EPIC, OCHIN
2mo
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Call Center Representative - Plymouth
Plymouth or Brockton or Franklin or Lowell
$19-$21/hr OnsiteFull Time
High school diploma required; basic banking/finance knowledge; strong communication, problem-solving, and time-management skills; Microsoft Office proficiency; prior call center or customer service experience preferred.
Microsoft Office
4w
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Assistant Manager – Call Center 6PM-3AM
Everett, Massachusetts, United States
$61k-$66k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years call center experience with 1 year leadership, high school diploma required, bachelor’s preferred, Massachusetts Gaming Commission registration, Microsoft Office skills, ability to lift 30 lbs, strong communication and organizational skills.
FCS, Kronos, BirchStreet, AVPM, Medallia, GoConcierge, Opera, Microsoft Office
3mo
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Call Center Supervisor - Northborough, MA
Northborough, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Supervisory call center/inside sales experience, strong sales track record, coaching ability, excellent communication, multitasking, and metric-driven leadership.
4d
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HR Call Center Administrator
Quincy, Massachusetts, United States
$22-$33/hr HybridFull Time
2+ YOERequires a high school diploma, 2–3 years of office experience, customer service experience, basic computer knowledge, strong telephone and data entry skills, and ability to manage multiple priorities.
Microsoft Office
4d
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HR Call Center Administrator (546070)
Quincy, Massachusetts, United States
$22-$33/hr HybridFull Time
2+ YOERequires high school diploma, 2–3 years of office experience, customer service experience, basic computer knowledge, strong telephone and data entry skills, and ability to manage multiple priorities.
Microsoft Office
1mo
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Sr. Manager, Contact Center
Brookline, Massachusetts, United States
$89k-$105k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years administrative or customer service experience; healthcare call center preferred. Experience with Epic, KPI tracking, staffing management, and patient/customer service excellence.
Epic, Partners Patient Gateway
3w
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Supervisor, Customer Contact Center
Weymouth, Massachusetts, United States
$80k-$114k/yr OnsiteFull Time
Oversees 24/7 call center operations, staff scheduling, escalation management, coordination with clinical stakeholders, and maintaining service delivery metrics.
2w
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Supervisor, Contact Center
Columbus or Boston or Miami or United States
$52k-$65k/yr RemoteFull Time
3+ YOERequires 3+ years supervising call centers, with 5+ years in human services or healthcare preferred. Requires leadership, customer service, phone systems, CRM, Medicaid, and Microsoft Office knowledge.
inContact, Five9, Salesforce, Microsoft Office
1mo
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Practice Assistant II - Call Center
Foxborough, Massachusetts, United States
$18-$25/hr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
2+ YOEAnswering and managing incoming calls, scheduling appointments, verifying registration/insurance, using practice management systems and office software, and performing administrative clinic tasks.
Office Suite, phone system, practice management systems
2w
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Supervisor, Contact Center NH (Hybrid Schedule)
Manchester, New Hampshire, United States
$103k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree in business or related discipline, or equivalent experience; 5+ years of customer service or contact center experience, including 2+ years of supervisory responsibility; Microsoft Office and call center technology familiarity.
ACD, IVR, Workforce Management, Quality Assurance, Social Customer Care, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Welcome Center Representative
Reading, Massachusetts, United States
$15-$17/hr OnsitePart Time
Provide excellent member service, manage check-in, conduct membership/program sales, handle phone calls and cash transactions, enforce safety policies, and assist in emergencies.
1mo
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Service Business Development Center (BDC) Representative
Nashua, New Hampshire, United States
$21-$26/hr OnsiteFull Time
Customer service or call-center experience preferred; strong phone and communication skills; ability to use CRM, scheduling and dealership management software; organized and team-oriented; bilingual English/Spanish a plus.
CRM
1d
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Internet Manager (BDM) - BMW Sudbury
Sudbury, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Requires prior automotive BDC management and sales, call center, or BDC experience; strong communication, phone, computer, ADP, Outlook, and Excel skills. Must pass background and drug screens.
Clicklane, Customer Relationship Management (CRM), ADP, Microsoft Outlook, Microsoft Excel
1d
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Internet Manager (BDM) - BMW Sudbury
Sudbury, Massachusetts, United States
$80k-$100k/yr OnsiteFull Time
Requires automotive BDC management, sales, call center, or BDC experience; strong communication, phone, computer, ADP, Outlook, and Excel skills; must pass background and drug screens.
CRM, ADP, Microsoft Outlook, Microsoft Excel, SEO, SEM
1mo
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Intensive Case Manager - ACCS
Lynn, Massachusetts, United States
$52k-$56k/yr OnsiteFull Time
Bachelor's degree in psychology, social work, or related; experience with adults with mental illness; valid Massachusetts driver's license; on-call availability; strong communication and person-centered treatment skills.
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