40 call center manager jobs at 28 companies in Minnesota
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Call Center Manager
Osseo, Minnesota, United States
$54k-$65k/yr OnsiteFull Time
Requires call center management or customer service leadership experience, strong leadership and communication skills, knowledge of call center operations and software, analytical ability, organization, and customer-focused problem solving.
call center software, telephony systems
2mo
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Call Center Supervisor
Minneapolis, Minnesota, United States
$25-$28/hr OnsiteFull Time
Supervisory call center experience required, strong oral communication, knowledge of call center metrics, ability to manage outbound campaigns and sales, proficiency with call center management software; bachelor's degree and CRM/workforce management experience preferred.
1mo
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Call Center Manager, Residential Home Services
Minneapolis, Minnesota, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years customer service/call center experience, 2+ years supervisory experience, MS Office proficiency, CRM/database experience preferred, strong communication and organizational skills.
MS Office Suite, Database/CRM
4w
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498 Marketing Call Center Service Representative (MN, Leech Lake Gaming Office; Cass Lake)
Cass Lake, Minnesota, United States
OnsiteFull Time
Managing high-volume inbound calls, following scripts, booking hotel rooms, upselling, executing ticket sales, coordinating RSVPs, maintaining confidentiality, and cultural sensitivity to Native American communities.
1w
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Customer Engagement Supervisor - Call Center
Eagan, Minnesota, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of leadership experience in a call center or customer engagement environment, team coaching and management experience, KPI-driven performance management, and proficiency with Salesforce, Tableau, Excel, and PowerPoint.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Engagement Supervisor - Call Center
Eagan, Minnesota, United States
$65k-$75k/yr OnsiteFull Time
3+ MgmtRequires 3–5 years of call center or customer engagement leadership, team coaching and management experience, KPI-driven performance management, Salesforce, Tableau, Excel, PowerPoint, and strong communication skills.
Salesforce, Tableau, Microsoft Excel, Microsoft PowerPoint
3w
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Founding Inside Sales Director Outbound Call Center
Roseville, Minnesota, United States
$140k-$200k/yr OnsiteFull Time
Extensive phone or call-center sales experience, strong personal sales results, outbound sales management and coaching experience, and proven success building or improving sales teams.
1w
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HR Contact Center Representative - REMOTE
Tallahassee or Saint Paul or Sacramento
$18-$20/hr RemoteFull Time
1+ YOEHigh school diploma/GED required; strong written and verbal communication skills required. HR, call center, or case management experience and Spanish proficiency are preferred.
ServiceNow, Salesforce
2w
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HR Contact Center Representative - REMOTE
Florida or Minnesota or California
$18-$20/hr RemoteFull Time
1+ YOEHigh school diploma or GED required; 1+ year in HR, call center, or related work and case management systems preferred. Strong communication, listening, organization, and problem-solving skills required.
ServiceNow, Salesforce
3w
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Travel Center General Manager
Rogers, Minnesota, United States
OnsiteFull Time
5+ YOEBachelor's degree preferred; 5+ years in truck-stop or QSR operations; experience with restaurant management systems; ability to work 50+ hours/week, be on call, and perform non-management tasks.
Restaurant Management Systems
1mo
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Service Center Representative, Women's Services
Minnesota, United States
$20-$29/hr OnsiteFull Time
Managing high-volume inbound calls for scheduling and messaging, following scripts and processes, protecting patient confidentiality, accurate computer/keyboarding skills, and collecting patient payments.
1mo
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Real Time Management (Lead Contact Center Process Improvement Representative)
Lynchburg or Alabama or Arkansas or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or New Hampshire or New Jersey or New York or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or West Virginia or Wisconsin or United States or Washington, D.C.
$53k-$76k/yr RemoteFull Time
2+ YOE2+ years call center experience; experience with Amazon, Verint, CMS or IEX; intermediate Microsoft Excel and PowerPoint; strong analytical, communication, planning, and time-management skills; ability to work flexible hours between 7AM–8PM including nights/weekends.
Amazon, Verint, CMS, IEX, Microsoft Excel, Microsoft PowerPoint
2mo
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Activity Assistant, On Call - Clarkfield Care Center
Clarkfield, Minnesota, United States
$16-$24/hr OnsitePart Time
Assist in planning and implementing therapeutic activity programs, work closely with residents and staff, maintain attendance and documentation, and demonstrate competency in dementia management, infection control, OSHA/HIPAA-related procedures.
1mo
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Security Operations Center Dispatcher
Minneapolis, Minnesota, United States
$25-$34/hr OnsiteFull Time
0+ YOEManage emergency and non-emergency calls, monitor cameras/alarms/radios, record incidents, and coordinate urgent communications; preferred associate degree and 0–2 years dispatch/center experience.
case/incident management systems, mass notification system, access control, security video, weather radios, utility/fire alarm systems, electronic paging systems, overhead paging systems, phones, radios, intercoms
1mo
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Team Leader - Operations (Licensed) Health Insurance
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Hampshire or Kansas or Connecticut or Massachusetts
RemoteFull Time
1+ MgmtActive health insurance license, 6–12 months virtual call center leadership, proven team management and coaching, Microsoft Office proficiency, sales/call center experience, bachelor or 1 year customer service/sales experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Forms, Microsoft Teams, Microsoft Outlook
1mo
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Providence Health Care Center - Quality Assurance Director, RN Required
Minneapolis, Minnesota, United States
$93k-$107k/yr OnsiteFull Time
5+ YOEValid RN license, graduate of accredited nursing program, 5+ years related healthcare experience, leadership and QAPI experience, basic computer skills, ability to perform on-call coverage.
1mo
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Providence Health Care Center - Quality Assurance Director, RN Required
Minneapolis, Minnesota, United States
$93k-$107k/yr OnsiteFull Time
5+ YOERN licensure required, 5+ years healthcare leadership or program development experience, graduate of accredited nursing program, masters preferred, basic computer skills, ability to provide occasional on-call coverage.
1mo
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PHYSICIAN - Psychiatry Consult Service - Duluth, MN
Duluth, Minnesota, United States
$376k/yr OnsiteFull Time
Board certified/eligible in psychiatry; manage emergency and consult psychiatry in a Level 1 trauma center; participate in telehealth coverage; share overnight and weekend call.
2mo
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Director of Retail Branches - East
Maple Grove, Minnesota, United States
$82k-$110k/yr OnsiteFull Time
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years management experience in financial industry managing branch networks or call centers, strong leadership, operational and compliance knowledge, strategic planning and technology proficiency.
6d
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Quality Monitoring Specialist I
Rothschild or Alabama or Arkansas or Arizona or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Louisiana or Maryland or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$26-$28/hr RemoteFull Time
2+ YOEAssociate degree in business, finance, communication, or compliance, or 2 years of relevant audit, compliance, or call center management experience. Requires communication, analytical, and Microsoft Office skills.
Virtual Observer, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Internet Explorer
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